All reviews

Rating Breakdown

  • 5
    89% (533 ratings)
  • 4
    3% (18 ratings)
  • 3
    3% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 95% (567)
Review RSS Feed Review RSS Feed

3 / 5 Share

Nov. 19, 2025

Excellent App and easy to use. Very user friendly. There are a few reasons this didn't get 5 stars. First this app does not work with 3rd party apps such as Shop and Shopify Collective Supplier, the variants do not show up. Second is that I have had a few times where the variant selections will randomly be deleted without user input. Third, depending on how you manage discounts it may take an additional app for automatic discounts. I am trying to integrate additional Shopify dealers for my products, so I am looking for a better fit.

Using app

About 4 years

Total reviews

3

Average rating

2.7

Developer Reply

Thank you for the kind words Adam :) We worked hard to make our app easy to use and user friendly, we really appreciate it the compliments. Regarding the limitations you mentioned, Shopify currently doesn’t allow product options apps to work with third-party sales channels like Shop or Shopify Collective. We’ve spoken with Shopify about this in the past, but it’s unfortunately outside of our control and affects all apps in this category. Our app does work with discounts, but there are a few Shopify restrictions that sometimes require an additional app depending on how you use discounts. We put together a quick guide here for more details: https://tinyurl.com/discount-vopo If you’re still seeing variants not appearing or being removed, we’d be happy to take a deeper look. In many cases this ends up being related to orders placed through the Shop app, so any examples you can share would help us track it down. We’re always here to help however we can feel free to email us anytime and we’ll do our best to take care of everything for you. We are just a small 2 person US based company trying to make the best apps possible and provide quick support. Jon [email protected] Relentless Apps

3 / 5 Share

July 21, 2025

The team are helpful and the overall app works quite well. I wish it had a few more functions available but I’m happy to use this app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your honest feedback and kind words about our team! We’re glad to hear the app is working well for you. We’d love to know which additional functions you’d like to see, we’re always improving the app based on user suggestions. Your input could help shape future updates! – Jon Relentless Apps

3 / 5 Share

March 29, 2025

Does not allow for option inventory tracking

Store

REK LLC

Using app

1 minute

Total reviews

4

Average rating

1.5

Developer Reply

I am sorry our app didn't fit your needs. We are just a small two-person company from the United States trying to make the best app and give the quickest support possible. We might not be the best for everyone but with over 21,000 merchants using our app there are a lot of merchants that rely on us for their business. Our app is great for styling your Shopify product options as buttons or swatches visually showing customers what is in and out of stock. We also allow merchants to get past the 3 product options 100 variant limit of Shopify to give you unlimited product options and variants. For these product options we have many product option types including: image & color swatches long & short text boxes buttons radio buttons checkboxes file uploads grid product option to collect data like prescription glasses. I understand our app isn't what you want, but please take a second to think about all the other things our app does and I am sure you will agree we deserve more than a 1 star. Have a great day,

3 / 5 Share

Oct. 1, 2024

It is a good app overall, however I am experiencing some issues with prices of the different option. Most of the options show their price but there is always one option that does not show the price. Still trying to figure it out....

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hola Mónica, as mentioned in my email response, the app you are having issues with isn't ours. Please double check the name of the app you are using and contact the correct app for support. If you want to use our app please uninstall your current product options app and set up the product options in our app. I also went ahead and issued you a credit for our app that is applied to your first bill. Please email me back directly if you have any more questions or need any help. Jon Relentless Apps [email protected]

3 / 5 Share

Sept. 18, 2023

Works/looks great on the Customer end. However, through the back end, there is not an option to add a SKU number for a variant. Also if a variant is purchased, since it "doesn't require shipping," it doesn't transfer over into ShipStation and the order comes in as the Standard product.

Using app

3 months

Total reviews

4

Average rating

2.5

Developer Reply

Hi Bryce. I sent you an email about how to fix the Shipstation problem by making our app's options have required shipping. Let me know and I can add the code for you. https://www.relentlessapps.com/kb/make-shipping-required-for-virtual-options/ Unfortunately, our app doesn't have options for SKU's. This is something that only a few apps have. I sent you an email with some app suggestions for apps that have this. Jon Relentless Apps

3 / 5 Share

July 17, 2023

options cannot be associated with a specific SKU... Which is relatively frustrating to say the least.

Store

Geeky

Using app

2 days

Total reviews

2

Average rating

2.0

Developer Reply

I'm sorry our app didn't fit your needs Thomas. Since most apps don't have this feature I sent you an email with the 2 apps that would work for what you are looking for. This is something we want to get to eventually but since we only have a 2 person team and required and planned updates already, it is hard to do everything. I understand you are disappointed our app didn't have the functionality you were looking for but I am sure after testing out a few other product options apps you can appreciate how well-built and easy it is to use our app. Jon Relentless Apps

3 / 5 Share

Aug. 11, 2022

This app does extend product options capabilities and once you configure it gives you a nice user experience. Just a few flaws listed below. Sku's are not of a concern for the app. If you customize a product then add new variants in shopify. It gets buggy. The interface is for searching and finding products is not amazing.

Store

MILSPIN

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Trey, I just emailed you to look into your issues and I am waiting to hear back from you. Here is a little more information about your issues: We use Shopify's built-in search API. You shouldn't have any issues searching and finding products. Alternatively, you can search for the product inside of Shopify and edit it in our app from there. Here are some more detailed instructions. https://www.relentlessapps.com/kb/alternative-way-to-find-products/ I am not sure what you mean by " If you customize a product then add new variants in Shopify". If you can email me back we would be happy to look into this. Sorry, our app doesn't have the ability to add SKU's to our virtual option. This is on our roadmap for future updates but it might be a while until we are able to get to this. If this is something important for you, I suggest going with an app that already has this functionality built-in. Jon Relentless Apps

3 / 5 Share

Oct. 7, 2021

After applying the team's recommandation, the app is working now. The installation of this app on my theme was a little tricky but the visual results are looking good. I recommend adding the link of the code tutorial on the "installation" part of the app because it couldn't detect my shopify theme.

Using app

2 days

Total reviews

2

Average rating

3.5

Developer Reply

I am happy you were able to get everything working. Our app will install automatically on 99% of themes. I am not sure why it wasn't working with your theme. If there is anything else we can help you with let me know Jon Relentless Apps

3 / 5 Share

Sept. 29, 2021

I love all the features, but hate the fact that it comes above my item tekst. -I have several colours, material and other add ons, so my sales tekst are placed SO low on the page, that I cannot really create that "Point of sale" HUGE disadvantage :(

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi ​Merete, thank you for the compliment on our features. We worked very hard to make an app we are proud of :) It sounded like from our emails you were able to find a solution for this. I suggest adding the description text to an instruction product option in our app so the text doesn't display in the cart and checkout. Email me back if you need any more help or have any more questions [email protected] Jon Relentless Apps

3 / 5 Share

June 28, 2021

What I like about the app is basically the design of all the options you can choose, it just looks nice. The price is quite fair for what the app accomplishes. What I hate about it is the fact that you need an additional addon to be able to enable discount codes. Also that you need to dublicate all products for a modification insteat of simply applying the settings to a collection and getting a good overview. Also that it's not linked to actuall products like bold does, it completely kills simple product cost calculation this way. Also that you can not use Javascript within the options to target the products directly and keep everything close together.

Store

Pawskie

Using app

2 days

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for your review. We're aware of these limitations. We had to make some tough design decisions that would help as many merchants as possible. A lot of them are workarounds for missing features in Shopify's API. Better group sets for controlling multiple products is one of our planned upgrades for the future. We're going to keep on making our app better as Shopify's API allows. Jon Relentless Apps

3 / 5 Share

May 20, 2021

Hi, i like this app however my price ad-ons show in the cart but not at checkout. I am losing sales and customers. please help if you can

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi Shahzad, it looks like the fix we gave you is working. Please let me know that everything is working or if you need any more help. [email protected] Have a great day, Jon Relentless Apps

3 / 5 Share

March 10, 2021

I used this app to sell prescription glasses. After having all the logistics set up I am finding we are having trouble converting shoppers into buyers. I would like to add some information at the checkout page for my customers but there is no way to do this. Because it uses draft orders you are limited in several typical Shopify features such as customizing the check-out or using discount codes (unless you purchase an additional app). We also found that customers are not able to go back into their order/cart at a later time and make adjustments without starting the process over. I did contact the developer via Shopify and told it is not possible once again due to the system of using draft orders. The product has potential, but the fact that my customers do not progress past the cart page and I have no way of providing an encouraging message is frustrating.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Sorry our app isn't a good fit for you. We are working within the limitations of Shopify trying to make the best app for all our customers. Apps like Infinite Product Options, 100+ Variants &Product Options, and Product Options Variant Option all use draft orders and have the same issue as our app. Other apps like Bold Product Option use a different system but create hundreds of products in the backend of your store which is very messy. Our app only works on the product page like all product options apps. It sounds like you are looking for a different app to display information on the cart page to convert your customers. If you would like to uninstall our app and try a different app we would be happy to give you a refund. - Jon Relentless Apps

3 / 5 Share

Jan. 25, 2021

I really liked this app, it's best if you are using this app by itself. I tried to use this app with another app and both wouldn't work together. it was then explained that only one app can be used to control the checkout process at a time. Well that's unfortunate, I would prefer to be able 2 use 2 apps at a time when it comes down to the check out process. I wanted my customers to be able to choose their customized options with this app, yet still be in a vip program with their own rewards from another app and I couldn't do both. if they can figure out how I can do both, I would gladly pay monthly again for both apps.

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

I am sorry the app didn't fit your needs. For our price add-ons feature to work it needs to take over the checkout process. Other apps like the one you have also need to take over the checkout process and that's why they aren't compatible. Sorry about that. If there is anything else we can help you with please let me know. Jon Relentless Apps

3 / 5 Share

Nov. 9, 2020

This is a great options app. Very simple and straightforward. The only problem is, it didn't play well with our theme. Apparently, there's a known glitch with this app on some themes. Here's what occurs... The price for an option will display correctly on the product page, but then the price will zero out as soon as the item gets added to the cart. The developer sent me some code to add to our store (much appreciated), but it failed to sort out the problem. Sadly I can't use this app in its current state.

Using app

2 months

Total reviews

13

Average rating

4.3

Developer Reply

Thank you for your kind words about our app. I am sorry the app didn't work properly for you. With hundreds of themes and thousands of apps there are endless possible compatibility problems. We are constantly improving our app to fix any problems that come up. I emailed you back to try and fix this issue but I never heard back from you. Let us know if there is anything we can do to help you in the future. - Jon Relentless Apps

3 / 5 Share

Dec. 12, 2019

This app does provide a way to customise the product options and it was really easy to use. It has the conditional logic that I was looking for. However a huge drawback is that I am unable to connect a product image to the product selections. I am afraid that if this isn't resolved I will have to look for another app, it is a non negotiable for me. But it was easy to use and looked good in my Shopify store, so if you don't need to connect images then it is a good option for customisation.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Our app can load an image associated with a variant if you are using Shopify Options. Sometimes certain themes need some code to make that compatible. Can you contact us here https://www.relentlessapps.com/contact/ or send us an email at [email protected] and we can fix the issue for you.