Variant Option Product Options
Shopify Product Options App for Shopify
Rating
4.7
feedback
598
chart
#345
All reviews
Feb. 20, 2025
Easy to use and integrated perfectly.
Thank you for the review. I just sent you an email to your luma****@gmail.com email. Reply to me there and let me know if there is anything I can do to help you. Have a great day, Jon Relentless Apps [email protected]
Oct. 21, 2024
Hi there. I would def recommend this app because without it, as an Shopify store owner, we would be unable to offer our customers as many product options with our bundle deals. However, often times virtual options takes too long to load and customers are quick to add the bundle to their cart before selecting their scents for the various products. That causes us to have to contact each customer that did not select their scents. This process is very time consuming. But what other choice do we have. Is this something that can be corrected. I would love to hear back from you all regarding this issue. Even if we have the button checked that requires a customer to select their options before they can go to check out… it doesn’t work. Customers are able to check out without selecting their options. And we cannot ship the products until we are able to get in touch with the customer and finalize their selections.
Thank you for the review and the kind words. We value you as a long time customer. It looks like the issue is with your quick add to cart and quick view popups on your collection, which allows your customers to bypass our app. I sent a request to access your store to disable these. Please send us an email at [email protected] and we will fix this issues ASAP. Jon Relentless Apps [email protected]
Sept. 19, 2024
Mega App und perfekter Kundenservice! Update: nach langer Nutzung haben wir uns nun für einen anderen Anbieter entschieden, der kostenlos eine wesentlich umfangreichere Lösung anbietet, die einfacher zu bedienen ist. Schade, das Team ist toll, aber hier fehlen Weiterentwicklungen.
Feb. 16, 2023
I would love to give this app 5 starts because I think the customer service was great, even after I had problems and asked for some work arounds, and they were willing to help me to get it to where I needed to make it functional for my particular needs. The only reason I am giving a 4 stars instead of 5, is because I'd like to see it be a little more user friendly for the average non-coding person and see it have a few more advancements. Having more option fields that are set to recognize correct format would be helpful. Right now there are creators that are creating things for other businesses (business cards, acrylic signs, etc.), so having email, phone and website formats for the input boxes is important (Such as an email field that has to have an @ and .com, or a phone field that has to be in phone format etc). Right now the input fields are wide open which allows for input errors by clients. Currently there is no way to duplicate an individual virtual option on the same product. It would be helpful if you could just click a button to duplicate that option in the product page and then edit it however you need. Duplicating each option by hand right now takes a lot of time to create a product with many variables. And the system doesn't allow you to have the exact same name for multiple options, so you have to come up with unique questions. Example, if I have a sweatshirt, and I first ask which color (white, black, gray), and then I want sub questions where only certain animals can be on white, and another specific set on black, and another specific set on gray. I have to have the "which color" option first, and then "which animal" next. But i have to create a whole new "which anmial" set for each color of the sweatshirt. but I can't use the same label "which anmial" for each sub set. the system requires it to be different. Another thing is I'd like to see it be more user friendly in terms of formatting options for the text (instruction) fields. Instead of requiring users to use code to change the text format and add images, etc. offering a rich text format within the app itself would really help. The instructions fields also don't currently print on the order invoice. Having an option to print everything on the order invoice would also be helpful. Next making a virtual option "conditional" for multiple selections would be helpful. So for example, if I have 5 different types of sweatshirts, and I want to offer a secondary option for 2 of those 5, I can't select the 2 at once for the next option. Instead I have to select 1 and add the option, then select the 2nd one and add the same option again. Instead having it conditional based on more than one selection would be very helpful. They offer only a drop down, for you to select which item to offer the sub option. Changing this to a checkbox, so you can associate your sub option with multiple options would be helpful. Formatting of the screen and options on the product page, is simply a straight line going down in plain text. Having the ability to format the questions anywhere on the product screen, and have rich text format built into the system, even an option to have your own font so it coordinates with your stores look and fee., and even have them in a format where you have columns or like a contract, or entry form, or other forms etc., would be really nice and visually pleasing to customers. It would also be nice if it allowed you to hide options, based on a selected option. It currenlty only allows for the options to appear byt allowing options to either appear or be hidden based on previously selected options would also be helpful, that way you can display all of what options are availbe to your clients first and then they narrow down their options based on selections. Having the ability to add breakers already available as drag and drop elements would be much easier than having customers enter in code to create them. I know you can do the code option, but having the option to simply select a breaker that is already available would be helpful to users who aren't well versed in code. The Duplicate option is a bit confusing. I ended up deleting everything in my product I had put together accidentally, becasue I didn't understand how the system worked. The way it works is it brings up a list of products to select except no select boxes are available. So if you then click on the product that you want to add, suddenly the page refreshes and that product is gone and now there are check boxes availablem for you to select the product you want to duplicate to. It's just rather confusing and could be made clearer for end users. Moving the virtual options around is a bit teadious, because they only go up and down and you have to select an arrow and click each time you want to move that one option up or down. It would be nice if it offered drag and drop so you could move options easily. It would be nice if the app also connected to shopify invoices, so you could specify the format you want all of the input information to print out as. Currently, you can go into the order and highlight the straight line format and print it out, but it's difficult to even see what is the client's response and what is the virtual option, because there is no formatting difference in the text. *NOTE: they did help me with this to change the text to bold, so make it easier to see. I am thankful for that! I also used shopify's print order app, and adjusted the invoice to include the information from this app, which is part of the instructions they gave me. Often times companies will need to be able to work on an order with messy hands and can't use a phone or tablet etc., to look at the order. They need to be able to print the order details off, and to do so in a format that works for them. Having this app connect to invoices, with a format determined by the user, would allow the user to format their questions in an 8.5x11 sheet, that then print that off in the invoices section, and would make this app extremely helpful, especially for creators and artists. I think they do want this app to be great and I hope they are able to make just a few more adjustments and then I would be able to give it the full 5 starts. none the less the support team was really great in helping me!
Nov. 24, 2022
The app is fine but it's not being used yet by my customers so I need to educate them on how to use it.
The app should be intuitive for your customers to use. If you have any questions or need any help let us know. Happy Holidays, Relentless Apps
Nov. 10, 2022
Using this app to allow our customers to provide us with gift wrapping instructions. Thus far the app and developer support have been good.
Thank you for the great review! We’re happy to hear the app has been working well for your gift wrapping setup and that our support has been helpful. We’d love to know what we can do to make your experience a full 5 stars, any feedback or suggestions are always appreciated! – Jon Relentless Apps
Aug. 25, 2022
Reasonably easy to operate. Reasonably easy to learn. Does exactly what is advertised and promoted. My options were slow to load. After notifying customer support, they were very prompt in fixing the issues (which turned out to be caused by integration with another app). Their customer support proved to be far above average. And, their willingness to analyze and fix issues with my individual website only strengthens my view that they are a superior organization. I recommend.
Thank you so much for your detailed review! We’re really glad to hear you found the app easy to use and that our support team was able to quickly resolve the issue. We’re always looking to improve, could you share what we could do to earn that 5th star from you? Any feedback helps us make the app even better. Thanks again for your time and for choosing our app. Jon Relentless Apps
Feb. 20, 2022
The app did a real work on our store, we have a problem to show our products in image swatch before however after we install this app, everything is woking fine now and customer can choose the product they wish to buy easily, and the support is the best by considering they only have 2 members on their team.
Thank you for the review, Suman. Let us know if there is anything else we can help you with. Jon Relentless Apps
Dec. 22, 2021
We sell Live Guided courses so need variations like time zones, dates, etc. This app helped us create those complicated variations so we didn't have to have multiple products. Tech help on the app is great. There are some limitations (the specific variations can't be tracked, so can't be labelled as sold out, etc.) but most are due to how Shopify works... the app can only do so much.
Using app
2 months
Total reviews
1
Average rating
4.0
Sorry about that. Our app has a sold-out styling but this only works with Shopify Options. When the inventory on a variant is less than 1 it will show the variant as sold out.
Oct. 7, 2021
The App does what I need it to do for my website but we are not needing to use it's full potential which makes it an expensive way to do it. Having said that, it is competitively priced. Jon and Martin were very responsive to our issue and there response was timely and helpful. They also sped up the way it functions. They are easy and attentive to deal with. I would definitely recommend using there app.
Thank you for the detailed review and kind words! We really appreciate you taking the time to share your experience and are glad we could help resolve your issue quickly. We completely understand that not every store needs the app’s full feature set. If there’s anything we could do to make the app an even better fit or deliver more value for your setup, we’d love to hear your thoughts. Thanks again for your support and recommendation! – Jon Relentless Apps
Nov. 23, 2024
I use this app to add tons of custom options for my products. It works well and allows for price upgrades and conditional choices as well. Here's what I wish it did better: - Discount Codes -It does not work with shopify's discount codes so, you will have VERY frustrated customers because the discount code isn't working because of this app (I can't fix this even with another app) - Images - It does not allow you to change the image with the options selected. - Printing - If you want to print MULTIPLE orders or packings slips, the VO options chosen do not show up. So I have to spend time printing individual order pages to see what customers selected - this is a pain.
Hi Brad. We updated our app back in June of this year to allow discount codes to work with our app's price add-ons. You don't need to use another app anymore :) You can connect the main image to variants with Shopify Options but not our Virtual Options https://tinyurl.com/ywawnebz Are you still having this issue with the Packing slips? Send us an email and we will look into this. Jon Relentless Apps [email protected]
June 16, 2021
The app is great for being able to add customization to products and added variants; however, it does override a lot of the theme options which has caused layout issues for our site.
Oct. 30, 2020
I definitely like the app and think it's a big help, though I'd really like the option to change swatch/image sizes for each product...hint hint. The customer service has been great and to me, that is as valuable as the product functionality. I also signed up for their Size Chart app and am very happy with it!
Hi Brett you are able to do this with code :) https://www.relentlessapps.com/kb/how-to-i-change-the-size-of-the-color-swatches-or-image-swatches/
June 18, 2020
It's great - it does what it says it does and interface in both laptop and mobile is fantastic and elegant. Quick backoffice service from developers, too. Biggest downside for me is that I have to sacrifice the ability to submit discount codes as this app takes over the discount box. Edit - the work around for this issue and make the app compatible with adding and allowing discounts in the cart page is adding an app called KartDiscount (https://apps.shopify.com/discount-coupon-field-in-cart-page/?bcpolink)
You will be happy to know that our app now works with the discount code box on the checkout page. You won't need another app like in the past. Let me know if you needed any more help. Thank you for using our app. Jon Relentless Apps
Feb. 26, 2020
Been using the app for a short while and its great for file uploads of custom items. The download method of files should be more intuitive.
The images used to download with the correct file type when you clicked on them, but Shopify made a change a few months back to .webp files. There isn't anything we can do, I am sorry about that. You can download the original file type following the instructions on this article https://www.relentlessapps.com/kb/how-to-download-file-uploads-as-the-original-file-type-jpg-png/
March 4, 2019
The app was easy to implement, no support was needed, custom buttons are a breeze. The let down, the skins work on the main product page for our color selection buttons, but it does not work for any of the quick view pages where the same color options are listed. That would be an outstanding future upgrade for the app.
thank you for the great review and detailed feedback! We’re glad to hear the setup was smooth and that you’re enjoying the custom buttons. We really appreciate your suggestion about supporting quick view pages, that’s a great idea and something we’ll look into for a future update. Thanks again for sharing your experience and helping us improve! – Jon Relentless Apps
Aug. 16, 2018
I think this is the best if not only option for those who want direct integration with variants. It has image swatches, and buttons that show out of stock according to the inventory. However, I believe there can be improvements in setting up process. Duplication, although better than directly changing every single product, is still very slow if you have hundreds if not thousands of products, because you have to check every single product one at a time. There is no bulk processing (universal settings is relatively limited), no select all checkbox, and limited filter options like the name, vendor, and type (would like SKU, Availability in online store, and by Tag.) All in all, I think app has a lot of potential. Since our industry is fast fashion, its only natural that we may be a little annoyed that we need to constantly look through hundreds of products to find the one product we just imported that we need to change the manual options. If you don't have the problem of having many products, don't need to use swatches, and/or need a way to show out of stock for variants, this app doesn't need to change. Otherwise, it is still very useful, but expect to do a lot of manual set up.
Hi you will be happy to know that we updated the app to include global options. You can set this up with buttons, image swatches, and color swatches. If you want to duplicate more complicated settings we have a tool to easily duplicate your settings to other products.
July 18, 2017
gr8 work and excellent support.. I have to ask something, i need size chart popup button in front of size option but i dont understand where you have been coding please can you tell me where can i put that code.. i need this code in front of size option {% if product.options contains 'Size' %} {% endif %}
Hi we fixed this problem for you. We also have our own app for size charts called Best Fit - Size Charts, which has a free plan.