RetroGear review for Variant Option Product Options

4 / 5

July 10, 2025

We had some problems with this app, but the customer service is good.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Jorne, we're truly sorry for the trouble this caused and we completely understand your frustration. After investigating, we found the issue was due to a theme conflict with the “Theme Default” setting in our app. While we do include a warning about this in the app, in your case it caused an unexpected issue with the add to cart functionality, and we sincerely regret the impact it had on your store. We’ve since resolved this by updating your settings and confirming everything is working correctly now. We also applied a 100% discount for the next three months, as promised, and are happy to continue supporting you however we can. If there’s anything else we can do to help, please don’t hesitate to reach out. We're committed to making this right and improving from the experience. Jon Relentless Apps [email protected]

Variant Option Product Options for Shopify
Variant Option Product Options
4.7 star
602 reviews

Shopify Product Options App for Shopify

Deleted on Shopify: Oct. 1, 2025, 5:08 a.m.