Rosis Kerzen review for Variant Option Product Options
March 17, 2026
customers often don't get charged at all because the options don't function, or the get charged three times what it should be, we have those issues for years and the support is horrible, do yourself a favor and get yourself a better app
Roman, I’m really sorry to hear about your experience . I completely understand how concerning this is, especially when it affects pricing and potential revenue. I responded to your recent email within an hour with initial findings and steps to resolve the issue, and also requested access so I can investigate this directly in your store. So far, we haven’t received access or a follow-up, which makes it difficult for us to fully diagnose and fix the problem for you. It’s possible our replies may not be reaching you. Could you please check your spam or junk folder for emails from [email protected], and whitelist that address? You can also try reaching out to us from an alternative email if needed. Looking back at our past conversations, we’ve consistently responded quickly with guidance or requests for more information, but we haven’t received replies, which suggests there may be a communication issue. We genuinely want to resolve this for you as quickly as possible and ensure everything is working correctly. If you’re open to it, please grant access or reply to our email so we can take care of this right away. Thank you for your feedback, and we hope to make this right for you. Jon [email protected] https://www.relentlessapps.com/contact-variant-option-product-options/
Personalize product, custom product variants, custom fields