FromPicToArt review for Variant Option Product Options
July 14, 2021
Unfortunately, it was a complete waste of time. It took me days to set up the app. Unfortunately, the app has some bugs, e.g. product prices are not transferred to the checkout page. The customer service responded relatively quickly, but could not help in most cases. The technician is booked out for days, I was told. To fix my problems I would have had to wait 4 (!!!) days. Such slow service can ruin your business. I definitely cannot recommend this app, it just has too many bugs.
Thank you for the compliment, we do our best to answer emails quickly. When I looked into our emails I saw that we always responded within a few hours answering your questions and fixing any issues you had with the app. To be clear I do see Jon had told you it would take 1-4 days to fix your incompatibility issue with your theme where our app's virtual options were not showing there. I tried to fix this issue 24 hours after you gave us access to your store but you had already uninstalled the app. To be fair to all our customers we fix the problems of our customers in the order we receive them. If you would like to try out our app again please re-install the app. Martin Relentless Apps
