East Grande review for Variant Option Product Options

1 / 5

Oct. 14, 2021

I installed this app with the intention of using it for just one product. Simple to set up, everything seemed fine. The next day after installing it my store got 0 sales. Even for products that weren't using the app. It had been getting many sales every single day up until today. The only thing I could think of that I changed was adding the app (again, I wasn't even setting it up for my current running products). Well, I realized when customers added products to cart, my store would just freeze - they couldn't go to cart or initiate checkout. So, I deleted the app to see if this made a difference. And guess what - I refreshed and tried again - and could now access checkout again. I literally tried this with multiple products on my store (that weren't using the app) and got the same issue every time. Deleting the app seemed to do the trick. So I now spent an entire day on ads running traffic to a store that freezes upon adding a product to cart, because of this app. Hate to leave negative reviews but sadly in this case I had no choice.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

I am sorry the app caused an issue with your theme. We went ahead and made the theme Prestige compatible with our app. Now you or anyone else using this theme won't have any issues. Thank you for reporting the issue so we could fix this :) - Jon Relentless Apps

Variant Option Product Options for Shopify
Variant Option Product Options
4.6 star
1,045 reviews

Shopify Product Options App for Shopify

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