HolyWeaves review for Swatch King: Combined Listings

Dec. 25, 2022

We like what we can do with the app. We have been using it for more than a year. However our experience with the support team has been quite dismal. Sometimes there are little glitches in the app performance, and while it should be obvious to the app developers, one has to try really hard to make them understand. For instance, in our case, the swatches group title was showing (like an orphan) on product page even when all swatches were hidden due to the them being sold out. Why should there be a group title when there are no swatches underneath it? Obvious glitch. We asked them to fix it. They simply disabled all swatches from all product pages!! On other occasions also we faced difficulty receiving simple solutions. We dont have issues with what the app can or cannot do. It is simply an issue of a very amateur support team.