Rhinestone Jewelry Corporation review for Swatch King: Variants Options

Feb. 23, 2024

There were some setup issues. Although tech support answers in a day, it is not so fast and especially for a live site. I got conflicting answers on how to do things from 2 different people there, which may have caused a conflict in the way that things work. The biggest problem in the end is that the site was displaying 2 sets of pictures for every variant: 1 from Shopify and 1 from Swatch King. The one from Shopify is not functional, so it was suggested to turn that one off which we did. After turning off Shopify's, we realized that our products that don't have variants were no longer showing visitors the alternate images of products stopped showing as well. They knew that this would happen without warning us. So we needed to decide what to do. The funny thing is that Swatch King said "We have another product that can solve that for you". Come on guys....you are making a Swatch for Shopify stores to be functional. All this functionality should be in one place and not upcharge us for each thing that should have been covered in the first place.