DuruNaru review for Swatch King: Variants Options
Jan. 27, 2022
When i saw the reviews i really thought that this will help with the variants but instead was a really headache. There is no video (docs) for this app. hard to follow up and you can not customize more likely it takes all the info from what you have and you cant even change the images for the variants and the colors. it is like you got stuck on it. Also, my theme got messed up by the way... in the end this got more expensive. Now i have to find help to fix this problem
Hey Rosemary, We are quite unhappy to see you go, and we'd genuinely like to apologise for the inconvenience caused. We have tried reaching out to multiple times (d***n***s**p@@gmail.com) over the last few days but we haven't received any response. We offer support via chat and email and our executives are available from 8AM-12AM IST to answer your queries and assist you with the app setup. That said our apps are build with utmost care so as to not mess up with theme functionality, we would request you to give us an opportunity to have a look at the issue and fix it so that you dont have to bear any additional cost. And we take pride in our reviews as they speak for the kind service and product we deliver to our merchants. We want you to give us another chance and I assure you that we will not let you down. I would request you to please download the app again and let us assist you with your store setup. Eagerly waiting to see our app installed in your store. Shreya Pillai Customer Success Specialist
