All reviews

Rating Breakdown

  • 5
    97% (1,576 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2023

Amazing app with a really helpful support. Thank you Riyona for your help in integrating the app to out theme

Using app

2 days

Total reviews

12

Average rating

5.0

5 / 5 Share

May 30, 2023

10/10 I been working with the app for a few months with lots of pages using it and i always receive a perfect support from the team. Shreya excelent, can do anything and works very fast. 5 Stars no doubt Tomas from Argentina

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Super impressed with this app - got it up and running and set up across all our variants in one afternoon. The team have been super helpful - huge shout out to Shreya who helped me make sure everything looked amazing. Highly recommend!!

Store

ohne

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2023

Great app. Does exactly what I need it to do! Support team are brilliant especially Riyona :) Excited to use all features.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

Very good Swatch app. Actually we've never used a better one. We tried a couple but this came out to be the best one and we kept it. Thanks a lot guys. You have an amazing support

Store

Inglows

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 23, 2023

The customer service has been excellent especially with Riyona, they we're able to get into our store and make necessary adjustments to have everything working correctly and quickly. Grouping similar products as a variant has been a game changer! Love the app

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

The plugin meets everything we want, it has made our work very easy with the simplicity of its interface and ease of use. We thank you.

Store

ranza

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 19, 2023

EDIT: After unsuccessfully contacting the support a couple of times, they finally came back, and helped me with my issue. The app is probably great, but I need different options, so I'm rating the customer support only.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, I would like to extend my deepest apologies for any inconvenience you have experienced with our app and the subsequent uninstallation process. We always aim for a seamless experience, but it seems like you've bumped into a few obstacles - and for that, I apologize. Regarding your communication with our customer support, I am genuinely surprised and sincerely sorry to hear that you did not receive a response. It appears there may have been a misunderstanding or technical issue, as we have no record of an email from your id "i**o@co*o*ia**.e*" However, I want to rectify this situation immediately. I invite you to reach out directly to me at [email protected]. I am personally committed to ensuring your concerns are addressed, and your experience with our application is improved. I look forward to hearing from you soon, and thank you again for your feedback. It is only through feedback like yours that we can continue to improve and better serve our customers. Thanks, Shubham Vats Chief Growth Officer

5 / 5 Share

May 16, 2023

really great app that does exactly what i need it to and such a friendly and efficient support team. Have loved working with StarApps Studio

Store

DC.ONE

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2023

I started with Swatch King a couple of days before, it's really great app and takes our store to the next level. The team is also very helpful. Utpal responds really quickly and resolved my issue instantly.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2023

Very nice. Had a few bugs initially but everything was sorted by the team. Kudos to Laxmi for handling our queries and resolving them almost instantly.

Store

Frebano

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 9, 2023

I've been using a number of apps from StarApps for a number of years and I hate to think how much time, energy and money they have saved me (let alone making my day to day store management so much easier). On top of this I've always found the support to be the best ofd any app I've ever used, with nothing being too difficult to have implemented. Whilst the app might take a little bit to get your head around it is totally worth it and a great addition to my site.

Store

mattt

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 8, 2023

The App is very good. The Support is fast and helpful, specially thanks to Riyona! The app is highly recommended!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2023

suport is very good, tool improves your CRO, navigation and grow your results, fixed a lot my operation

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

I have many colour variants of my products and I am so glad I found the swatch king app, it displays well on pc and mobile, very easy to use and the customer service is fantastic and gives solutions to my needs. A great experience.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

100% did what I needed. A terrific product which makes our online sales increase and our customers happier because of the clarity that Swatch King from StarrApps brings to the experience. Also, the support was fast and clear. Utpal is a life saver!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

May 4, 2023

The app not working at all i tried on booster theme also on streamline she work only on demo try theme when you publish the theme the product page affected by starapps studio not showing when i asked support app they told me its from html theme issue doesn’t make sense at all even when i changed with streamline theme or impulse same problem product page showing error when i back to support team he suggest me choose default template theme on product page everything gonna work fine and the setup guide says you need to choose starapps on product page to integrate where ever i don’t suggest using this apps specially its paid version

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Issam, We truly appreciate your feedback and are sorry to hear about the difficulties you've experienced lately. We understand how frustrating it can be when things don't work as expected, and we want to do everything we can to support you in resolving this issue. It appears that the problem stems from a liquid template error within your product page, rather than an issue with our app itself. Our app relies on a functional product page template to effectively display product options as swatches, and it seems that some errors in the template are preventing this from happening. We are committed to providing you with the best possible assistance, and we kindly ask that you re-install the app to allow our expert team to work closely with you in addressing the template issue. Rest assured, we will do everything in our power to resolve this problem as soon as possible. We truly value your patience and understanding, and we look forward to your response. Together, we can ensure that you have a smooth and satisfying experience with our app. Warm regards, Laxmikant StarApps Studio

5 / 5 Share

May 3, 2023

This app consistently delivers on its promised functionality. We use the app to customize our variant options on our Product and Collection pages. Utpal and the rest of the team at Swatch King provide consistent, responsive, and reliable support anytime we make theme updates or require any help with the app. Easily one of the best supported apps we’ve had the pleasure to work with.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

This app meets all my expectations. Support teams answers pretty fast and helped us in all the process.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2023

This is exactly what I'm looking for to improve my store a few steps forward easy to use I definitely recommend

Using app

About 1 month

Total reviews

7

Average rating

5.0