All reviews

Rating Breakdown

  • 5
    97% (1,576 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 25, 2024

To be honest, I'm truly disappointed. I have been using this app for over three months now, and I believe I have gained some level of authority to voice my concerns. I have reached out to them twice to address my issues, but both times have been incredibly frustrating. Their technical support is never available online, despite automated messages promising a response within three hours. However, even after waiting for four sets of three hours, I still haven't received any contact from them. It has been a painful experience, and I am considering switching to a different app. However, due to the significant amount of work involved in such a transition, I have been patiently waiting for their assistance, albeit with a sense of resignation. Therefore, I would once again advise everyone to exercise caution when making their choices, unless you wish to add more workload to themselves in the future.

Using app

7 months

Total reviews

7

Average rating

3.3

5 / 5 Share

June 22, 2023

Awesome App and really awesome support! If you need some CSS changes no worries they will do it for you! Thumbs up

Using app

About 22 hours

Total reviews

14

Average rating

4.8

5 / 5 Share

June 21, 2023

The features of this app are highly beneficial for the shop, and the quality and speed of Riyona's customer support are exceptional and greatly appreciated when facing any difficulties.

Using app

6 months

Total reviews

3

Average rating

5.0

4 / 5 Share

June 20, 2023

Very happy with the support, very quick and efficient. App works well for our site and doesn't'have many issues.

Store

lunalae

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

June 19, 2023

Really easy to used and the costumer service is perfect ! We did try many app before this one and this is the best choice on the market ! Totally worth the price !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Great app, super customizable, and the support is always very helpful and quick! Very useful if you have multiple colours/size options.

Using app

About 1 month

Total reviews

2

Average rating

5.0

3 / 5 Share

June 19, 2023

The app has been performing well on our store, no real hiccups, but for questions and queries, the timeline for waiting for a response has been frustrating. Recently support has been taking a long time to respond. For example, I sent multiple messages to support on 16th June, and now it's 19th June, and am still waiting for a response. I hope this improves. Otherwise, it's an awesome app. But being let down by slow service at the moment.

Store

Ion8

Using app

Almost 3 years

Total reviews

6

Average rating

4.2

5 / 5 Share

June 15, 2023

Nikhilesh was very helpful and went out of his way to troubleshoot and customize my color swatch for RTL arrangement. Well done.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 15, 2023

I recently had an amazing experience with a company that provides excellent service and fast customer support. I was assisted within 5 minutes of contacting them, and they quickly resolved my issue. I'm highly satisfied with their efficiency and professionalism.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Easy to install. Very great and fast support. Very easy to use. It works great! thank you

Store

LARKSON

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Easy to install. Great service. Very easy to use. It works great! A lot of customizable features too

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

IT IS THE BEST APP OF ITS KIND,IT WORKS PERFECTLY AND THE SUPPORT IS VERY GOOD AND FAST,THANK YOU RIYONA

Store

LAZETO

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2023

perfect app for your requirement, i would like to give 10 + rating, really helpful time, relying on time.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 7, 2023

Swatch King is very user friendly. The features on it are so well thought out and it creates an environment that looks clean and appealing to the customer. StarApps was a able to work with me to get me exactly what I wanted out of the app. They are truly dedicated to their customers and take pride in this app and what it has to offer.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2023

This App works perfectly and offers excellent customer support in case any customization is required.

Store

Woodz

Using app

9 months

Total reviews

9

Average rating

4.0

5 / 5 Share

June 6, 2023

A very useful and versatile app. Helped us show variant colours on the collection level. Takes a little bit to set up but support was extremely helpful! Would recommend.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Had a small issue with how the swatches were showing up on my site. They got it sorted for me within 12 hours and all good now. By far the easiest way to manage swatches and variant buttons on my site.

Using app

2 days

Total reviews

3

Average rating

4.3

5 / 5 Share

June 5, 2023

Shreya was amazing to work with! I had a lot of questions being new to the app and she had the answers to them all! She was also kind enough to implement the changes need to my requests as Im not so tech savvy. Im very happy with this app and the service Shreya provided me. Thanks Shreya!

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 31, 2023

I have it on two of my shopify stores and it is wonderful. The support was also amazing when I needed some fixing up! Highly recommended!

Store

Esteez

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

May 31, 2023

Great app, really helpful support. Thank you Shubham for your quick answers and advices every time I needed it.

Using app

About 1 year

Total reviews

1

Average rating

5.0