Elev8 Supplies review for Veeqo Shipping and Inventory

Veeqo is requesting that I write a review of their software even after I told my account manager that it wouldn't be positive if I do. The integration with Shopify doesn't handle any order edits - so if a customer wants to change their order after it's placed, we have to edit it in two systems (Shopify & Veeqo). It also doesn't handle returns processed through Shopify either. The bigger issue is that we look to and currently use Veeqo for our inventory control as the source of truth. Unfortunately, Veeqo's system has incorrect inventory counts on many/most of our products with a significant number showing extra inventory in stock with phantom committed amounts. Updates of inventory in Shopify don't always happen as expected and it can take up to an hour after creating a new product in Shopify before you work with that product in Veeqo. This just isn't acceptable to us for inventory control and we regret selecting Veeqo for this feature. Additionally, some of the reports are helpful, but many are lacking in detail needed for business decisions require manual aggregation. In short, I don't recommend Veeqo for inventory control purposes.