Vela Bulk Edit, AI & more
Multi-channel, bulk editing, photo optimization, and more
Rating
4.5
feedback
426
chart
#515
All reviews
Rating Breakdown
Review RSS Feed
Jan. 31, 2024
Stellar! We have been users of Vela for many years and the platform continues to amaze us. It completely changed the way we roll out new products and allows us to work with efficiency, accuracy and confidence. It is the best business tool we have in our pockets. Highly recommend and if there is a 1 star, 2 star ect., review likely ignore it. This tool is suited for strategic planners and product managers, but also for the single user or startup side hustle who want to make their life 100x easier. Vela quickly develops updates, improvements and so on. The help team is responsive and actually wants to know your experience to aid in their own product development. They listen to you. Don't be afraid to ask questions. They will help you!
Jan. 29, 2024
Thought this was a great tool at first. Used it for my Etsy shop and Shopify store, but the price change aspect of it deserves 0 stars. Despite ensuring I selected every single product in my stores, it failed to change the prices across every single product, leaving me with some products increased and others not. The most frustrating part was having no way of knowing which items it had missed - this resulted in me making losses on some orders as the prices were now not high enough to cope with the Black Friday offers I gave out (thinking I had increased all of my prices!!). When I reached out to Vela customer services they were useless and didn't even bother to reply to my latest email, so I simply deleted the app and now pricing across thousands of products is a complete mess... Vela - if your system can't cope with the volume of products a store like mine has, you need to make this clear. My pricing is now a shambles and I have to manually amend pricing as and when I spot it.
Jan. 25, 2024
Love this app, Vela is a life saver to bulk edit your listings on shopify and etsy. Thanks for your amazing customer support guys.
Jan. 18, 2024
Hands down one of my best business tool. I use Vela for Etsy and Shopify and it's the one tool that saves me so much time. Vela support is excellent and have always solved my problem quickly. I highly recommend any business owner to try out Vela!
Jan. 8, 2024
I have been using Vela since its early days... On 5-6 Shops! I loved it, but not anymore... Not only is it now buggy, but the pricing structure has changed tremendously. I loved that it was a flat $5.00 per store. It made it affordable for someone running several shops. I logged in today to do some maintenance and 3 out of 6 shops will end up being $16/month. It is now based on the number of items in the shop. I know this is still cheaper than many options... But with the limitation on item updates, this makes it untenable for me. I'm sorry to leave Vela and will not recommend it to folks in the future. I guess it's back to the drawing board to find a better option.
Dec. 3, 2023
the support is horrible. I had two shops, and Vela was install in one of it, which i can't connect, and login. if I were the customer service, it would rather just don't check all the parameters, and figure out the problem for me. instead, Justin used CAP to TELL me not to do certain things, and told me in a demeaning way that's just waste of his time to help me. what a idiot. if you are so cocky, go work for google or microsoft.
Store
My Store
Using app
5 days
Nov. 21, 2023
“Vela Bulk Edit“ ist eine bemerkenswerte Plattform mit herausragendem Support. Die prompten Rückmeldungen und der hilfreiche Zoom-Call haben meine Anliegen effizient gelöst. Die Möglichkeit, mehrere Listings gleichzeitig zu ändern, hat meine Arbeitsweise deutlich beschleunigt und optimiert. Vela ist ein herausragendes Tool, mit dem ich sehr gerne arbeite – es ermöglicht mir, meine Aufgaben noch schneller und effizienter zu erledigen.” Ich kann Vel nur empfehlen *****
Nov. 21, 2023
So far I'm beyond happy with this App. I've been doing some overhauls with my shops and the work was daunting. Vela is making this overhaul SO MUCH easier and faster. I'm still getting the hang of it, but just the little I've done with it has been incredible.
Nov. 17, 2023
They used to be free. Then they started charging $10/month which was worth it (even with a Shopify store and Etsy - so I had to pay double). Now they are raising their prices again. I'd have to pay $45+ a month to use this app. 100% NOT worth it.
To clarify a few points raised in this user's review, it is true that we recently introduced a new pricing model, https://getvela.com/pricing. The new model sets pricing based on the number of listings per shop as It is simply more expensive, in terms of both time and resources, for us to support larger shops, and thus, we have updated our pricing model to reflect this reality. This is our first price increase since our initial launch two years ago, and we did so, along with releasing a ton of new features now available to all users. I have no doubt that if you compare the price of Vela for the functionality provided, it's incredibly fair, and we have a lot more to come. Finally, we provided a lifetime discount to all existing users (including this user), so her price would actually be $16, not $45.
Nov. 16, 2023
This app has changed our whole business. What once was a tedious and grueling task of changing over 1200 SKU across several platforms, Vela has made it simple and easy to manage. I have reached out a few times over the past year and the developers are responsive and easy to work with. Much appreciative!! This is by far my most favorite app and integration tool. EVER...
Nov. 6, 2023
With a company managing an online presence across multiple platforms, I've been on the lookout for a tool that can simplify the daunting task of listing management. That's when I discovered GetVela – a game-changer for my business. Since incorporating GetVela into my workflow, the ability to bulk edit my Etsy listings has been nothing short of revolutionary. The efficiency it has introduced to my operations has not only saved me an invaluable amount of time but also significantly streamlined my business processes. The interface is user-friendly and has been thoughtfully designed with the user’s needs in mind, making bulk editing seem almost effortless. Encouraged by its robust capabilities on Etsy, I decided to take a leap and connect my Shopify store as well. GetVela has seamlessly bridged the gap between the two platforms, and the feature that allows copying listings from one to the other is, quite frankly, fantastic. This integration has created a cohesive ecosystem for my online stores, allowing for a consistent and uniform presence across different marketplaces. Moreover, the support provided by GetVela has been exemplary. Justin, the creator of GetVela, deserves a special mention for his outstanding dedication. His commitment to user satisfaction and his hands-on approach is evident. Every time I’ve reached out with a query, I’ve received a response within minutes – a rarity in customer service today. The peace of mind that comes with knowing that such responsive support is just a message away cannot be overstated. This level of customer care is what transforms a good product into a great one. In conclusion, I wholeheartedly recommend GetVela to anyone who is looking to take their online business to the next level. Whether you're just starting out or you're an established merchant, GetVela is equipped to revolutionise the way you manage your online listings. It’s not just a tool; it’s the partner you didn’t know your business needed.
Nov. 3, 2023
Great experience so far. Simple and intuitive to use. From basic stuff like ensuring all my images got imported from Etsy (vs just the first 5 with default Shopify import)..it just makes synching my product listing easy. Support has been very responsive and effective!
Nov. 2, 2023
BEWARE!!! I have been using this app for a long time now with several different shops on both Shopify and Etsy! STOP --> Before you use this app, the company just rolled out a "major update" on November 1st and their update tanked all the limited features that did work before and created major problems in functionality #1 it will act like and show that you are creating new "unpublished" items, they if you go to publish them to your Shopify draft listings (not even active), it will delete the listing(s) you created. That means if you were creating a group of listings from their "create new" button, it will look like they are being created and show that an item was being created and then when you go to publish it will delete all the items from your shop, entirely! You cannot publish from create new to either publish or draft and it will delete all your item(s) not recoverable. This means if you did 10 items, added photos, video, description, etc. This update will delete all your work if you try to publish the item. #2 The new AI features do not work and will permanently delete other information within an item listing. #3 There was no improvement to the photo editing tools despite what they claim and the background removal tool no longer works for many items. #4 You cannot use many of the "new" features they added in bulk editing. You will still have to go in and manually update the items one by one even when you have selected a group of items to edit in "bulk" #4 The shop "refresh" shop button will delete or unpublish items already published in your shop. #5 The "refresh" shop button eats up your daily allowed item creation, publishing, or editing, even if you don't add, change, or do anything to any item. They require you to refresh (sync) your shop frequently to use their app and they show a timer of when you last refreshed it. It does not automatically sync with the current inventory in your shop unless you hit the refresh button. #6 They will lock down your shop when you reach a number count. For example, if you have 100 items in your shop and you hit the refresh button 10 times throughout the day, you cannot list a single new item that day as you will have hit your "1000" item a day creation/listing/update they've now imposed and didn't exist before Nov 1st! Refreshing your shop isn't creating a new listing. #7 They are offering a promotional discount right now with their update for one month free, in their emails to existing customers they said they would give one month free for those already paying for their premium upgraded subscription. Upon contacting their customer service they are refusing to honor that advertisement sent in their emails. #8 They are using the free month of premium features to auto-enroll non-upgraded linked shops into upgraded paying premium subscription services with autopay without authorization into a subscription and you have to contact them to request to be unsubscribed and have those shop(s) removed from premium subscriptions to not get charge first of December which also means you do not get the free month of premium as they are advertising. Bottomline: Proceed with caution, the limited usable features it offers can be found from other apps.
I'll let the 340+ 5-star reviews we've received speak for the product and our dedication to supporting users and not attempt to address each of the misleading statements and blatant lies in this review. Unfortunately, Shopify's review response policy prohibits us from posting external correspondence. However, if we could, you would see that this user is completely unhinged and likely psychotic. She reached out via chat and, in response to our efforts to assist, posted 100+ ALL CAPS threatening and explicit messages. I'm sure that everyone here has encountered similarly outrageous customers from time to time and can relate to the disappointment felt when reading such a deranged review. While it's sad that anyone behaves this way, it's an inevitable part of running a business.
Oct. 28, 2023
Best tool there is for a small business selling on several platforms. It’s well worth the subscription fee as the time you save is huge. So excited to see this develop further! The customer service is next level with fast responses. Thank you so much
Oct. 26, 2023
By far the BEST tool! the value you get is nothing compared to the price of this software. The UI is very user-friendly, and customer service is 10/10 Very fast and very knowledgeable. Vela makes your life as an e-commerce seller so much easier so you can focus on the important parts of the business.
Oct. 3, 2023
Une des meilleures applications pour mettre pleins de produits en même temps, les éditer, changer les descriptions. C'est super simple à comprendre, j'adore ! Je l'utilise pour synchroniser d'Etsy à Shopify également. L'assistance est vraiment top aussi.
Sept. 26, 2023
Very happy with this App, its made bulk admin of my stores so much easier! Well worth the monthly subscription.
Sept. 14, 2023
WOW this app brilliant, just works and has saved me valuable time. Having had this app only a short time, I have used it for bulk editing on both my Shopify sites. I have used it for the following; Bulk editing my prices to add on 20% vat Copied a compleat collection of 110 products with variations, edited the descriptions and moved them to a new collection. Bulk removed photos from collections. Added a new products with variants to two collections. As for using the app there is a lot of very helpful tutorial videos.