Vela | AI, optimization & more

Nov. 29, 2024

RUDE AGENT JUSTIN SHOUTING AT ME IN ALL CAPS BECAUSE THIS APP IS TRASH AND HE CAN'T SOLVE MY ISSUE. FIRE HIM! NEXT APP....

Nov. 22, 2024

What can I say? This software is hands down my favorite among all the tools I use. With multiple stores across various platforms and over 500 listings, Vela has been a game-changer. It has saved me countless hours—if not weeks—by allowing me to make bulk changes across all my stores, instead of painstakingly editing each listing one by one on different platforms. Justin (the CEO) and his incredible team have truly been a lifesaver. I can’t imagine running my business without this software. I wholeheartedly recommend it to the 1,000+ students I teach every single week!

Nov. 16, 2024

not work perfactly and charge is very high

Oct. 29, 2024

Vela is by far the best App I have come across to create and update listings in both Etsy and Shopify. Packed full of really useful features that save so much time. I came across a small issue with photos, support was unbelievably swift, my issue was resolved within hours of me sending the details in. The App is continually being developed, I can't wait to see what new efficiencies will be introduced. Efficient, reliable, collaborative, affordable - an easy 5 stars

Oct. 23, 2024

TLDR: Worth every penny and easily handles listings for Shopify AND Etsy. Makes Listing creation and editing a BREEZE. I consider it absolutely fundamental for the running of my shop. Ok, so I must say that when I found out about this app/tool, it felt pretty miraculous. I was struggling with creating listings on Etsy and was starting to get discouraged and frustrated. I couldn't figure out why my listings could only have 20 characters in the variants' descriptions, but I could SEE OTHER LISTINGS HAD MORE! After a deep dive into an Etsy forum and reading a thread from a while ago where someone suggested Vela and a convert (me, lol) were born. Sometimes, in this entrepreneurship journey, I am blown away by a service or tool someone created that really does what it says, and this is it. I had my Etsy shop before I had Shopify, and honestly, one of the reasons I decided to try Shopify was because Vela worked with both. Seriously, Thank you Vela.

Oct. 21, 2024

Vela is an essential tool for anyone looking to streamline their product uploading process. Having used Vela for years, I have found them to be invaluable for inventory management and uploading efficiency. Customer support was helpful and Justin was responsive and knowledgeable when I had an issue which was swiftly resolved.

Sept. 9, 2024

I've used Vela for years, and it saves so much time. They regularly add new features, and the creators are just a message away, and still very hands-on. Amazing app and such a time saver, packs in loads of handy features.

Aug. 24, 2024

AMAZING, amazing, amazing! This app saves SO much time and the customer service is quick and helpful. Thanks soooo much!

Aug. 23, 2024

This app has been a tremendous help in saving me time with the bulk editing features and moving products from Etsy to Shopify. The program is very robust and I will continue using this extremely helpful app. Justin has been a great help with any questions or issues I have encountered. He is prompt to assist and get me on track as I learn to use Vela.

Aug. 21, 2024

Wow! I have only been using this app for a few days but can already see it will be a game-changer for me..!! So many hours saved, so many cool functionalities and such great customer support. After speaking directly with one of the creators, Justin in customer support, I understand there's heaps more cool stuff coming. Love these guys...!!

Aug. 4, 2024

I loved using Vela to transfer over my listings from Etsy over to Shopify! Followed the videos found on the website. Super efficient. Not only that, but when I had an issue, I contacted Vela via email to resolve the glitch in the transfer, and the customer service team was quick to fix it! Thank you Vela!!

May 31, 2025

Original Review: 4 Stars Vela is great for quickly uploading new products. We do weekly drops and this has made life way easier. Really happy we made the switch. Knocked off one star because one feature was missing that is crucial to our workflow: the ability to schedule product launches. At the time, this added an extra multi-step process to every drop. Support said scheduling was coming soon, and once added, I planned to update my review to 5 stars. Updated Review: 2 Stars After using the new scheduling feature for three weeks, we experienced enough issues with support to lower this to 2 stars. Vela still helps speed up product creation, and when it works, the time savings are real. But the scheduling and profile systems caused real problems for our team. Support consistently pointed to user error, even when the workflows were unclear or lacked basic safeguards. Week 1: Products posted at $0.00 We scheduled a product launch using the new feature. Items did not go live on time, and when they finally did, the prices were set to $0.00. We accidentally sold over 40 items for free before catching the issue. Support said this happened because our shop had not been refreshed recently. During the drop, they then auto-refreshed the shop, which temporarily locked us out of the system while customers were live on our site. Week 2: Quantities zeroed out Even with the shop fully synced, the next drop still had problems. Items went live a few minutes late, and this time the inventory for each product was set to zero. Everything appeared sold out until we manually re-added the correct quantities while the drop was active. Week 3 – Listings deleted after canceling schedule After the first two weeks, we had decided to avoid using scheduling altogether. However, one of our employees accidentally scheduled 20 new items. I followed the chatbot’s instructions to cancel the scheduled listings, assuming they would return to draft status. Instead, 18 out of 20 listings were deleted entirely with no warning or fallback. When I reached out to support, they explained: “Since I assume these were newly created listings there was no status to save them in after canceling the publication. So when it goes direct from new listing -> scheduled there is no fallback to draft.” They also told me: “You scheduled multiple different operations to take place at the exact same time or within a couple minutes of each other, which as I've explained is NOT allowed.” Apparently, the correct method is to use one bulk publish operation, rather than scheduling items individually. That may be technically correct, but none of this was clear in the UI. There was no warning, no explanation at the time, and no way to recover the work once the mistake was made. Rather than acknowledging that the system might need a confirmation prompt or better guidance, support placed the blame entirely on how we were using it. Prior issue: Profiles overwriting live listings A few months earlier, we had another issue that also impacted our rating. I made some small formatting edits to a product profile, expecting those changes to apply only to future listings. Instead, those changes were immediately applied to over 80 existing live products. Product descriptions were replaced, photos were removed, and unique listing details were wiped out with no warning. Because we only use Vela for creating new product listings, not for editing existing live ones, this came as a complete surprise. There was no clear indication that editing a profile would push changes to live products, and no option to preview or undo. When we brought it up, support explained: “When you apply a profile, whatever attributes are included in that profile are applied to the listings connected to the profile as expected.” They added: “You should only include attributes in the profile that you want to unify and have applied across all the connected listings.” “This is working as intended.” That may be true from a technical standpoint, but in practice it led to serious problems. Our use case was basically dismissed, and the damage to our listings took hours to fix. A confirmation screen or clearer labeling would have prevented the issue entirely. Summary: Vela is a helpful tool in a lot of ways. It has sped up our workflow when creating new products, and the base functionality is solid. But both the scheduling system and profile editor are easy to misuse, and the consequences can be irreversible. Support may be technically correct in how the platform is designed, but that does not mean it is intuitive or safe to use without deeper training. Whether these problems were user error or not, the product did not do enough to prevent them. We hope to see improvements and would be happy to update this review if changes are made.

July 22, 2024

This app is exactly what I was looking for, I was struggling with posting thousands of listings and this sped up my productivity by a lot.

July 11, 2024

This app is the best way I've found to get into and edit backend information for both Shopify and Etsy. It's also easy to move listings from one platform to the other! And now that they are coming out with importable updates, changing prices will be easier than ever. I also love the timed update feature, I use this quite often to put things on sale - and then to take things off sale again. No more forgetting!

July 9, 2024

You have absolutely outstanding customer service.

July 9, 2024

I really enjoyed using the app but the price changes were far too expensive for me. When the only tools I need are to sync listings from Etsy to Shopify, 50USD a month is staggering. Especially considering I only add around 30 listings each month... I wish there was an option for limited features. I don't need AI generation or social share, I simply need to copy listings from one platform to another. I don't need to sync inventories between the two platforms. Again, I simply needed to copy one listing from one platform to another. I'll be back if the pricing structure ever changes.

June 29, 2024

FIVE STARS...I have had this app for a very long time, the creator is passionate and progressive (always adding new features), customer service is lightening fast and it does what it says it will. Makes editing and getting a look at all your listings at once really easy. Super grateful, buy back your time!

June 28, 2024

I recently opened a Shopify store & used Vela to transport all my products over from my Etsy shop. Super easy to use, made it all so quick. Massively thankful for this app. AI suggestions were helpful to improve all my product descriptions in the transfer between shops. Still using it, it makes bulk editing products much easier than in Shopify, and now using it to clean up & improve all my photos. Definitely gets 5 stars from me & well worth the money I paid for it. Had 2 things I needed to ask customer support about, and both times their replies were fast & helpful. Looking forward to them adding Ebay intergration soon.

June 26, 2024

Fantastic tool for managing and updating our Shopify products. This app has saved us countless hours in writing great descriptions, tagging and optimizing all our listing. The AI integration is fantastic. Highly recommend this app at a very reasonable price. Support to get you up and running has been extremely responsive. The app is very intuitive but I had some question and the support team answered very quickly and was very helpful!

June 13, 2024

This is an indispensible time-saver, with world-class support. I got Vela about a year ago to manage my Etsy store, and then migrating all my listings to open a Shopify store (100+ products) took less than 5 minutes. Absolutely worth the tiny amount they charge -- I'm glad they're keeping this app affordable. I couldn't recommend Vela more. Get it.