Vela Bulk Edit, AI & more
Multi-channel, bulk editing, photo optimization, and more
Rating
4.5
feedback
443
chart
#44
All reviews
Rating Breakdown
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Aug. 23, 2023
I'm just testing a trial of this software though so far, except for a couple of additional things I would have liked to see as features, which I contacted their support about and who advised me that they're on their to-do list of features in the near future, the functionality and ease-of-editing capabilities is far better in this app than using the native Shopify Bulk Edit and standard Products screen. I'd highly recommend this app and in relation to the previous negative reviews, I hate to say it though all apps have their problems and apps that are powerful can sometimes have inadvertent consequences if you tick the wrong tick-box and "Apply" the changes to a large amount of products! The reality is, you just have to be very careful and not be asleep at the wheel when using these kinds of bulk editing tools. It would be nice to see publishing directly to other channels such as Amazon, though if that's the direction the creators will take, I'm sure they'll make it happen (I'm a software developer so know how much work it takes to develop software, even those "I just want a button that does this" type of work can takes months).
July 28, 2023
The Pinnacle of Efficiency – A Must-Have App! ⚡ I've relied on the Vela app for a solid 9 months across multiple sites, and I can't express how much it has elevated my business. Right from the start, Vela took the lead with its unparalleled product editing and bulk updating capabilities, all at an incredibly budget-friendly rate. Believe me, I've experimented with other apps, but Vela is simply in a league of its own! But what sets Vela apart isn't just the app itself – it's their exceptional support team. No robotic replies or never-ending questionnaires; just genuine, human support that goes above and beyond to understand and cater to your needs. It's a rare find in today's tech world! A special shoutout to Justin from Vela, whose assistance has been invaluable throughout my journey. The app continually surprises me with its fantastic updates, all thanks to the talented minds behind Vela. In conclusion, choosing Vela has been the best investment for my business. If you want an app that's efficient, reliable, and backed by an outstanding support team, Vela is the one to beat!
July 28, 2023
A Marvelous App – Simply Unbeatable! My journey with the Vela app spans a fantastic 9 months, and I can't help but gush about how amazing it is! From the get-go, Vela offered the most advanced product editing and bulk updating capabilities in the Shopify app store, all at an unbeatable price point. I've tried countless other apps, but Vela stands tall as the undisputed champion! What truly sets Vela apart is their exceptional support team. No automated responses or generic replies – just real, attentive human beings who genuinely care about your needs. They listen, understand, and provide you with solutions that hit the bullseye! A special nod to Justin from Vela, who has been a constant source of help and support. The app itself is a work of art, continuously improving with fantastic new features, all thanks to the dedicated Vela team. In a nutshell, choosing Vela has been the smartest decision I've made for my business. If you crave top-tier functionality, unmatched support, and regular feature updates, Vela is your ticket to success!
July 28, 2023
A Game-Changer for My Multiple Sites! I've been using the Vela app for a whopping 9 months now across multiple sites, and let me tell you, it's been an absolute game-changer! When I started, Vela offered the most advanced product editing and bulk updating capabilities on the Shopify app store, and the best part? It's incredibly affordable compared to other options out there. Trust me, I've tried them all, and Vela takes the crown! But what truly sets them apart is their top-notch support. The team at Vela is nothing short of amazing! They respond promptly and with genuine care – no automated messages here! They actually listen to your needs and provide spot-on solutions without bombarding you with unnecessary questions. Special shoutout to Justin from Vela, who has been an absolute rockstar in assisting me whenever I needed help. Kudos to the entire team for continually updating the app with fantastic features that just keep getting better and better! ✨ In conclusion, choosing Vela has been hands down the best decision I've made for my business. If you want an app that delivers on its promises and offers outstanding support, look no further. Vela is the real deal!
July 28, 2023
The Ultimate Shopify App – A True Gem! For the past 9 months, I've relied on the Vela app to power not just one, but multiple sites of mine. And oh boy, it's been an absolute gem! When I first started, Vela was already miles ahead with its advanced product editing and bulk updating capabilities – no other app came close at such an affordable price. Believe me, I've tried them all, and Vela is the clear winner! But what truly blew me away is their unparalleled customer support. The team at Vela is a dream to work with! No automated responses or endless back-and-forth, just genuine, attentive support. They truly understand your needs and provide precise solutions without any hassle. It's like having a personal support team by your side! I must give a huge shoutout to Justin from Vela, who has consistently gone above and beyond to assist me. The app itself is a masterpiece, constantly updated with new, impressive features thanks to the hard work of the Vela team. All said and done, choosing Vela has been the best decision I've made for my business. If you're looking for an app that's a cut above the rest, offering both top-notch functionality and incredible support, Vela is the one!
July 24, 2023
Absolute life and time-saver for both Shopify and Etsy to bulk edit, add, and update products rather than individually going through all the listings. The creator of the app is extremely responsive whenever I've had a question and have responded within minutes. Literally could not run the store without it!
July 24, 2023
Amazing customer service support. They connect with you instantly. Thank you Justin for making it an easy experience to connect my two shops.
July 22, 2023
Very helpful app to organize your work and save a lot of time. Very well-thought tools and processes, that make publishing and editing listings so simple and easy. totally recommended. Thank you very much!
July 21, 2023
Poor Customer service. Unpolite and unwilling to solve problems The app will stop if publish over 30 listing and there is no way to settle it by customer . Very very poor exerience.
July 20, 2023
I love this ap. Been using it since the free version. Happy to pay for it now becasue it saves me SO MUCH TIME. I am not the type of person who can list via .csv files, I need the visuals, and Velas layout makes my listing process streamlined.
July 14, 2023
I had a great customer support from Justin and also Vela it’s a really good time saver! Very helpful App!
June 10, 2023
Great service and app! Never had been better. Respond within minutes and are very cooperative, app works well and bulk editing is a hundred times better
May 8, 2023
Took two lots of money for my stores but I only upgraded one. Wouldn't even work the next day. Took loads of products off my etsy and shopify. Awful and rude customer service. Avoid! There is better out there
Unfortunately, this review is entirely false and misleading. To clarify, the user received a free one-week trial for both shops connected to Vela. Afterward, they upgraded both shops to Vela Plus and were charged $10 each, as expected and clearly stated. They then canceled both shops, requested refunds, and yet expected to retain access. While there was no legitimate reason for a refund, we still issued a full refund for both shops. Despite this, the user chose to post a negative review.
April 7, 2023
A MUST HAVE FOR ANY SELLERS ON SHOPIFY AND OR ETSY!!! This wonderful app is already an essential part of my shops and makes the listing process so much more fluent and organized. My time is very limited to create and work on listings, and having the ability to utilize the tools provided with this app is a huge asset to me growing and expanding my business. A HUGE THANK YOU to the creators for their amazing customer service, even providing me with assistance to an issue that was due to my own error on a holiday! With a quick message sent, a reply was given immediately with the issue resolved before I even knew what the problem was. I am extremely impressed and am so glad I have an app that is allowing me to gain confidence in my shops!!! THANK YOU!!!
April 6, 2023
This is an AMAZING APP. It truly does what it says.... allows you to bulk edit your ETSY store and your SHOPIFY store and copy listings between both. I can not imagine the hours it would have taken me to do this manually. It is the reason technology exists and there is just no reason not to use this to save time and stress. It is affordable and easy to use and the support is incredible. They are VERY responsive and the program is logical and not hard to use. Do your self a huge favor and get this app. Seriously !!
March 5, 2023
STAY AWAY!! Terrible customer service!! Not worth it, find another app. Very bad experience, rude customer service.
To clarify and correct this misleading review, the user subscribed in January, used the platform, and then reached out to request a refund, claiming that they "accidently" signed up. We provided the refund without question. However, they tried the same thing again in March, and we did not grant a refund, so they posted a negative review.
March 3, 2023
When I say that Vela's new features nearly made me cry tears of joy, it is NOT an exaggeration. Being a one woman show, I have literally hundreds of items that just never get listed, or take a year or more to list. When I would sit down previously and list my item in Etsy and then in Shopify it would take me an hour plus for each item, so I would rarely take the time out to do so as I needed to be in the studio making jewerly instead. With Vela Create and Vela Profiles it takes me MINUTES to list something new. I can pop up a few listings easily on my laptop while I watch tv with the family instead of taking a whole day out to try to get new items up or just never listing them and losing the chance at revenue. I've used vela on and off for years and it's always been handy, but Create and Profiles are an absolute game changer. Another huge plus is Vela serving as a workaround to Etsy not allowing roles or assistants to access our shop if they are not at your IP address. I recently hired a virtual assistant in another country and she can log into Vela to help with my Etsy without the risk of Etsy shutting me down. Vela is an absolutely necessary tool for your toolbox if you want to streamline your business and spend your time where it counts.
Feb. 22, 2023
bait and switch! first this app was free. then after a couple years they started charging. now they have changed the version I have been paying for....it now requires I switch and upgrade from my paid account...to a Pro version 2x the price. if we were with you through the developing stage and suffered some of your major hiccups ( I remember one bug that wiped all my pricing out). then you should be loyal to us long time clients. BAITING NEW CLIENTS WITH A 5$ account, that I guess isn't even offered anymore(?) only to later make them upgrade to the $10 app, not cool. as if holding back our access to an account we PAY for will be less noticeable or less outrageous if you raise our pricing in incremental steps. nope. im done
This review is completely false and misleading. To clarify, we've launched several new features recently, yet some are exclusive to Vela Plus. In order to give all users the opportunity to explore these features, we provided a FREE week of Vela Plus to ALL users currently subscribed to Vela Lite. There are no strings attached, no obligation to upgrade, and no "bait & switch." All users were simply given a free week to access ALL Plus functionality. If, after the trial week, a user does not upgrade, they will automatically revert to Lite. This was explained in detail via email and within the platform. Fortunately, the vast majority of users have welcomed the opportunity to explore new features for FREE, but we will make things even more explicit in the future.
Feb. 17, 2023
This product is really great for anyone with a large inventory. It takes a few minutes to get used to it, but the value add and productivity is incredible. It is easy to navigate and can bulk edit almost everything. Great job team!
Feb. 9, 2023
I use Vela for Etsy and Shopify and it makes me life soooooo easy. Thank you. Today I had an issue with my Shopify not refreshing. I reached out on the chat and they had refreshed my shop before responding to me a minute or two after I reached out. I very appreciate the quick service a lot. Thank you!