Vela | AI, optimization & more

BEWARE!!! I have been using this app for a long time now with several different shops on both Shopify and Etsy! STOP --> Before you use this app, the company just rolled out a "major update" on November 1st and their update tanked all the limited features that did work before and created major problems in functionality #1 it will act like and show that you are creating new "unpublished" items, they if you go to publish them to your Shopify draft listings (not even active), it will delete the listing(s) you created. That means if you were creating a group of listings from their "create new" button, it will look like they are being created and show that an item was being created and then when you go to publish it will delete all the items from your shop, entirely! You cannot publish from create new to either publish or draft and it will delete all your item(s) not recoverable. This means if you did 10 items, added photos, video, description, etc. This update will delete all your work if you try to publish the item. #2 The new AI features do not work and will permanently delete other information within an item listing. #3 There was no improvement to the photo editing tools despite what they claim and the background removal tool no longer works for many items. #4 You cannot use many of the "new" features they added in bulk editing. You will still have to go in and manually update the items one by one even when you have selected a group of items to edit in "bulk" #4 The shop "refresh" shop button will delete or unpublish items already published in your shop. #5 The "refresh" shop button eats up your daily allowed item creation, publishing, or editing, even if you don't add, change, or do anything to any item. They require you to refresh (sync) your shop frequently to use their app and they show a timer of when you last refreshed it. It does not automatically sync with the current inventory in your shop unless you hit the refresh button. #6 They will lock down your shop when you reach a number count. For example, if you have 100 items in your shop and you hit the refresh button 10 times throughout the day, you cannot list a single new item that day as you will have hit your "1000" item a day creation/listing/update they've now imposed and didn't exist before Nov 1st! Refreshing your shop isn't creating a new listing. #7 They are offering a promotional discount right now with their update for one month free, in their emails to existing customers they said they would give one month free for those already paying for their premium upgraded subscription. Upon contacting their customer service they are refusing to honor that advertisement sent in their emails. #8 They are using the free month of premium features to auto-enroll non-upgraded linked shops into upgraded paying premium subscription services with autopay without authorization into a subscription and you have to contact them to request to be unsubscribed and have those shop(s) removed from premium subscriptions to not get charge first of December which also means you do not get the free month of premium as they are advertising. Bottomline: Proceed with caution, the limited usable features it offers can be found from other apps.

Best tool there is for a small business selling on several platforms. It’s well worth the subscription fee as the time you save is huge. So excited to see this develop further! The customer service is next level with fast responses. Thank you so much

WOW this app brilliant, just works and has saved me valuable time. Having had this app only a short time, I have used it for bulk editing on both my Shopify sites. I have used it for the following; Bulk editing my prices to add on 20% vat Copied a compleat collection of 110 products with variations, edited the descriptions and moved them to a new collection. Bulk removed photos from collections. Added a new products with variants to two collections. As for using the app there is a lot of very helpful tutorial videos.

The app worked fine for what we were using it for. As we learned more and wanted to streamline our processes, we found a quicker and more efficient way to do so. When contacting support on the best way to remove the profiles we had attached to products, we were told to create a blank profile and it would override all the other profiles. We were not told this would 0 out all the inventory, change all the prices to 0, and remove all the SKUs and UPCS input for every product. Now, we have to spend days catching up and correcting all the issues to our whole online store.

On my 3rd month of using Vela now and I can't imagine being without it now. If you want to update existing products or upload new ones, this will save you endless hours and completely streamline the process for you. Their in app support is always on hand to help with technical questions and their archive of how-to videos is comprehensive and invaluable. For reference, I am the marketing director for a high volume, high value Shopify store. I have used and tested many Shopify apps over the years and this one is a unicorn. For $10 a month, we are saving 10s if not hundreds of hours a week.

In a marketplace flooded with low quality apps from developers rushing out products and features without understanding customer use cases, Vela is such a well designed and executed tool for listing creation and management it's hard not to be impressed. Everything I've tested so far works flawlessly (barring user error), and I've been using the original etsy-only Vela for a long time and never had an issue. This is also one of the few apps that gets actively promoted inside the Etsy control panel for store owners, and they don't add tools lightly. I've obviously got a long list of feature requests, but what I've used so far does the job really well.

A Marvelous App – Simply Unbeatable! My journey with the Vela app spans a fantastic 9 months, and I can't help but gush about how amazing it is! From the get-go, Vela offered the most advanced product editing and bulk updating capabilities in the Shopify app store, all at an unbeatable price point. I've tried countless other apps, but Vela stands tall as the undisputed champion! What truly sets Vela apart is their exceptional support team. No automated responses or generic replies – just real, attentive human beings who genuinely care about your needs. They listen, understand, and provide you with solutions that hit the bullseye! A special nod to Justin from Vela, who has been a constant source of help and support. The app itself is a work of art, continuously improving with fantastic new features, all thanks to the dedicated Vela team. In a nutshell, choosing Vela has been the smartest decision I've made for my business. If you crave top-tier functionality, unmatched support, and regular feature updates, Vela is your ticket to success!

A Game-Changer for My Multiple Sites! I've been using the Vela app for a whopping 9 months now across multiple sites, and let me tell you, it's been an absolute game-changer! When I started, Vela offered the most advanced product editing and bulk updating capabilities on the Shopify app store, and the best part? It's incredibly affordable compared to other options out there. Trust me, I've tried them all, and Vela takes the crown! But what truly sets them apart is their top-notch support. The team at Vela is nothing short of amazing! They respond promptly and with genuine care – no automated messages here! They actually listen to your needs and provide spot-on solutions without bombarding you with unnecessary questions. Special shoutout to Justin from Vela, who has been an absolute rockstar in assisting me whenever I needed help. Kudos to the entire team for continually updating the app with fantastic features that just keep getting better and better! In conclusion, choosing Vela has been hands down the best decision I've made for my business. If you want an app that delivers on its promises and offers outstanding support, look no further. Vela is the real deal!

The Ultimate Shopify App – A True Gem! For the past 9 months, I've relied on the Vela app to power not just one, but multiple sites of mine. And oh boy, it's been an absolute gem! When I first started, Vela was already miles ahead with its advanced product editing and bulk updating capabilities – no other app came close at such an affordable price. Believe me, I've tried them all, and Vela is the clear winner! But what truly blew me away is their unparalleled customer support. The team at Vela is a dream to work with! No automated responses or endless back-and-forth, just genuine, attentive support. They truly understand your needs and provide precise solutions without any hassle. It's like having a personal support team by your side! I must give a huge shoutout to Justin from Vela, who has consistently gone above and beyond to assist me. The app itself is a masterpiece, constantly updated with new, impressive features thanks to the hard work of the Vela team. All said and done, choosing Vela has been the best decision I've made for my business. If you're looking for an app that's a cut above the rest, offering both top-notch functionality and incredible support, Vela is the one!

Very helpful app to organize your work and save a lot of time. Very well-thought tools and processes, that make publishing and editing listings so simple and easy. totally recommended. Thank you very much!

I love this ap. Been using it since the free version. Happy to pay for it now becasue it saves me SO MUCH TIME. I am not the type of person who can list via .csv files, I need the visuals, and Velas layout makes my listing process streamlined.

I had a great customer support from Justin and also Vela it’s a really good time saver! Very helpful App!

Great service and app! Never had been better. Respond within minutes and are very cooperative, app works well and bulk editing is a hundred times better

A MUST HAVE FOR ANY SELLERS ON SHOPIFY AND OR ETSY!!! This wonderful app is already an essential part of my shops and makes the listing process so much more fluent and organized. My time is very limited to create and work on listings, and having the ability to utilize the tools provided with this app is a huge asset to me growing and expanding my business. A HUGE THANK YOU to the creators for their amazing customer service, even providing me with assistance to an issue that was due to my own error on a holiday! With a quick message sent, a reply was given immediately with the issue resolved before I even knew what the problem was. I am extremely impressed and am so glad I have an app that is allowing me to gain confidence in my shops!!! THANK YOU!!!

This is an AMAZING APP. It truly does what it says.... allows you to bulk edit your ETSY store and your SHOPIFY store and copy listings between both. I can not imagine the hours it would have taken me to do this manually. It is the reason technology exists and there is just no reason not to use this to save time and stress. It is affordable and easy to use and the support is incredible. They are VERY responsive and the program is logical and not hard to use. Do your self a huge favor and get this app. Seriously !!

When I say that Vela's new features nearly made me cry tears of joy, it is NOT an exaggeration. Being a one woman show, I have literally hundreds of items that just never get listed, or take a year or more to list. When I would sit down previously and list my item in Etsy and then in Shopify it would take me an hour plus for each item, so I would rarely take the time out to do so as I needed to be in the studio making jewerly instead. With Vela Create and Vela Profiles it takes me MINUTES to list something new. I can pop up a few listings easily on my laptop while I watch tv with the family instead of taking a whole day out to try to get new items up or just never listing them and losing the chance at revenue. I've used vela on and off for years and it's always been handy, but Create and Profiles are an absolute game changer. Another huge plus is Vela serving as a workaround to Etsy not allowing roles or assistants to access our shop if they are not at your IP address. I recently hired a virtual assistant in another country and she can log into Vela to help with my Etsy without the risk of Etsy shutting me down. Vela is an absolutely necessary tool for your toolbox if you want to streamline your business and spend your time where it counts.

bait and switch! first this app was free. then after a couple years they started charging. now they have changed the version I have been paying for....it now requires I switch and upgrade from my paid account...to a Pro version 2x the price. if we were with you through the developing stage and suffered some of your major hiccups ( I remember one bug that wiped all my pricing out). then you should be loyal to us long time clients. BAITING NEW CLIENTS WITH A 5$ account, that I guess isn't even offered anymore(?) only to later make them upgrade to the $10 app, not cool. as if holding back our access to an account we PAY for will be less noticeable or less outrageous if you raise our pricing in incremental steps. nope. im done

This product is really great for anyone with a large inventory. It takes a few minutes to get used to it, but the value add and productivity is incredible. It is easy to navigate and can bulk edit almost everything. Great job team!

I use Vela for Etsy and Shopify and it makes me life soooooo easy. Thank you. Today I had an issue with my Shopify not refreshing. I reached out on the chat and they had refreshed my shop before responding to me a minute or two after I reached out. I very appreciate the quick service a lot. Thank you!

I'm new to Shopify and Etsy so having Vela to help me in connecting both shops has been a huge help! The ease of use, well-thought-out functionality, easy to follow instructional videos for all areas of use, make it a pleasure to use. Being able to set up variation profiles, tag profiles and other things you can't do in Etsy and Shopify is terrific! You get to try it out with full functionality for a full week before committing to the very reasonable monthly fee and the best part is whenever I've had a question I send a message to support and within minutes I've gotten a response. Even on Christmas Day when I stated in my message that I certainly did not expect to hear from anyone, Justin wrote back with help as he was heading to his Christmas dinner! Now that's what I call awesome customer support!! I wish there were more than 5 stars so I could give them to Vela!