All reviews

Rating Breakdown

  • 5
    87% (382 ratings)
  • 4
    3% (11 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (7 ratings)
  • 1
    8% (33 ratings)
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1 / 5 Share

Jan. 6, 2022

Unreliable app. They force us to pay even though I installed the app when it was completely free. I've been using hundreds of apps so far but none of them treats their early customers this way :( My client (the store owner) feels disappointed at me as I told them the app is free to use.

Using app

Over 1 year

Total reviews

6

Average rating

1.8

1 / 5 Share

Dec. 31, 2021

This app is the worst. I used to like it but it has caused me many problems. I went to update all my footers recently and the app added all my 382 items into ALL OF MY Collections so that I have to meticulously spend hours and merchandise everything. They never have responded when I try to write in, and ok when it was FREE but now they want you to pay. Thanks for making me pay to spend hours of my life fixing problems you created. In a nutshell: if you make a bulk edit watchou t that it will screw everything up. This has happened several time to me.

Using app

11 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 13, 2021

I love this app. It responds well for editing products in Bulk. I've used it a few times, even unpacked... and I always come back to it. It fits my needs very well and when you understand how it works, it's well thought out!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

This app is the way you wish Shopify worked right out the box to help you manage your products. Ability to bulk edit anything, manipulate images, manage tags .. I haven't explored all of the functionality yet but it saves SO much time that the cost savings are incredible. Plus a lovely user interface to boot. Customer service has also been very responsive and helpful. Honestly, for $10 a month, this app is a no-brainer decision for your store.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Over the top customer service! Best out there for managing listings, editing, bulk listing to another website. Thanks!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

I purchased this app so that I could more easily share listings on my shopify store on etsy. After connecting the two stores, I have been able to copy listings, in bulk, from one store to the other. Although I originally wanted to copy listings from shopify to etsy, I learned that I could also copy from etsy to shopify. In addition, Vela has saved me so much time because the tag feature has allowed me to add tags in bulk to entire groups of listings, whereas previously, I was entering the tags on a product-by-product basis. I recommend this product to anyone looking for easy way to share listings between shopify and etsy stores.

Using app

About 1 month

Total reviews

3

Average rating

5.0

3 / 5 Share

Nov. 28, 2021

I have been using this app for quite some time now. It is generally good when the product count is low but as the product count increases the "Refresh Shop" gives wrong product count every now and then and there is no way to know what is going on. According to support, "as long as the number is higher in Vela, it's all good". There is no export utility. So there is no way for me to know why the number is higher / lower in Vela. Update: I had a screenshare with Justin and saw that All (in Shopify) and Active (in Vela) is the same. However, I would like to include the issue I faced with bulk updating description which added a lot of HTML code I didn't add and messed up my descriptions. I had to manually update a ton of products. Be careful with updating descriptions. There was also issue with changing POD for one of my products. Although I deleted the previous one, Vela didn't and the count didn't match. I'm leaving the three stars for now because I think the app has kinks that need to be worked out especially because it is a bulk update app. It can be very useful when everything is perfect but can be really problematic if things don't work. So far, price and tags have worked out really well for me.

Using app

9 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Nov. 23, 2021

We love this app. Great easy & quick way to update different options in bulk. Been using it for Etsy for a long time. So happy they added Shopify editing & transferring from Etsy to shopify. Customer service is also great. They answered quickly when we needed help.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

This app saves me so much time to change variants, photos, prices etc on all my products at the same time. We sell sustainable greetings cards and have about 500 cards on the site... I just added a new variant to all of them in less than 5 minutes. That would have taken me hours without this app! Great value for the small investment.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Vela is must-have for Shopify & Etsy store owners. The amount of time the app saves is insane...$5/month is a steal as they could charge $50/month and I'd still use it. The easiest 5-star review ever,

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Great app that is helping me to manage over 50,000 Items, 2 shops in one place,the support from the developers made me feel like we know each other and very fast responce . thank you all and Keep it up

Using app

7 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 17, 2021

When I decided to revamp my shop both on Shopify and on Etsy, I decided to reinstall Vela. I'm planning a Black Friday sale and I need to make sure that my one of a kind items could be listed on both platforms. Vela to the rescue. I have been able to transfer listings from Shopify to Etsy and Etsy to Shopify. Was I a little surprised when I had to pay for it? Sure, but I totally get that they were letting people use it for free while they are developing it. I was very please to see the new photo editing capabilities, now I don't have to import them into another program, I can just change them on the fly. Justin has been very responsive to my questions and issues.

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 17, 2021

I used this app for quite some time and was happy. . . Now that they have a lot of users, they change an App from a freebie to a paid App. . . We've added the App for the freebie reason. I've just removed the App and will look for something better.

Store

RUSeCom

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 1, 2021

Before the paid app started, I have already been using it for awhile. this app is really amazing and help me save a lot of time. the most amazing part is the customer service is really on ball, if you have any problem that you would like to raise up, they are definitely reach you as fast as possible to solve your issue. They are really helpful people!

Store

MOOUII

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 21, 2021

J'utilisais de temps en temps (une fois tous les 6 mois) cette application qui était gratuite, pour modifier les descriptions de mes articles. Maintenant qu'elle est payante, il faut débourser $5 /mois pour l'utiliser même si on s'en sert rarement donc je l'ai désinstallée. Les personnes derrière cette applications se fichent clairement de la tête des gens. Je ne recommande pas. Faîtes plutôt un export de vos articles sur shopify et éditez-les sous excel puis faîtes un import.

Using app

3 months

Total reviews

6

Average rating

3.0

1 / 5 Share

Oct. 14, 2021

Quite disappointed with the turn of events - from freebie to greedy. Sure, charge something for your service, but now I'm supposed to pay for every connected store when I use the app every now and then? Will look out for something else and move as soon as possible. Would be fine with a $10/month for all shops but not for each and every single shop that might need some bulk edit at some point.

Store

Leruel

Using app

About 1 year

Total reviews

3

Average rating

2.3

5 / 5 Share

Oct. 14, 2021

If you are managing multiple Etsy and Shopify stores, this is still the best app you should use. But they should have added more marketplace before going to a paid app. It was free but no new thing was added while going paid app. This is not good marketing. Technical service is good. They respond quickly. But adding new features and improving the software is not good. For example, all dropdown options of Holidays in Etsy are not in Getvela so I cannot do a bulk update for the missing holiday option. I wrote 2 months ago but they didn't do this little update. I am paying for supporting them but If they don't add other marketplaces I will unsubscribe. I will keep 5 stars for a while.

Store

YOBESHO

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

I tried Vela to help me manage my listings on Shopify and Etsy. It has an easy to use GUI and it performs perfectly. I have tried many sync / integration softwares and this is by far the easiest to use, the best looking, and it does what it sets out and promises to do. I can't recommend it enough. I would also point out that at $5 a shop or $10 for the plus program that is a steal. Saving even a few minutes in ecommerce is worth hundreds of dollars. You get what you pay for in life and this is a bargain. As they add more features I am sure the price will increase and I feel it will be well worth it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 9, 2021

Very disappointed that they starting charging for it. For Etsy stores there may be more use, but for Shopify it's one of those apps you use now and then every few weeks to bulk-edit listings. The sheer volume of apps you need for smallest edits and all charges excess for them really makes the monthly spend way beyond sense.

Using app

2 months

Total reviews

3

Average rating

2.3

2 / 5 Share

Oct. 5, 2021

I absolutely LOVED this app until they suddenly started charging for it! We have used it for several months and never once were asked to "upgrade" until today! We are currently looking for something comparable as I just don't think it's worth paying monthly PER SHOP, we run 4 shops with Vela!

Using app

5 months

Total reviews

1

Average rating

2.0