velopLab Etsy Sync & Importer
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include smooth transfers, good job on product variables and shipping profiles, easy synchronization between Etsy and Shopify, and excellent customer service. Users appreciate the simplicity and effectiveness of the app in managing orders and inventory. However, negative feedback revolves around issues with customer support, lack of syncing certain product information like titles and descriptions, and limitations in functionality such as not syncing Etsy orders back to Shopify accurately. Some users also mentioned difficulties in managing variations and pricing adjustments.
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They were OK until they weren't, Lackluster customer support. Wrote an email, messaged though the app 8 days prior. They have yet to do anything. No communication from humans only AI. Marie or Mary. One claims to be human but asked the exact same question that the AI bot does. Give them the info they asked for and no movement after days Extremely frustrating. In the meantime my store still has issues. Moving on to another provider.
Pretty smooth on transfers, even did a great job on the product variables options and shipping profiles. I had to do some reformatting on text in the description areas but that was pretty easy for the burden this app carries.
Wir haben die App nach der Installation nicht ausprobiert. Es kommt eine automatisierte Mail, in der gefragt wird, ob wir Hilfe benötigen. Ich habe 2 Mail mit Fragen geschrieben, ohne Reaktion. Wenn es da keinen Support gibt, dann kann ich die App auch nicht empfehlen, bei Problemen wird es ja dann genauso sein.
Segr gutes tool um beide Shops zu synchronisieren!
Vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass dir unsere App dabei hilft, beide Shops zuverlässig zu synchronisieren. 😊
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