Verifast AI Chatbot & Helpdesk

Picking luggage online comes down to one question: “which size do I need?” Verifast’s AI chatbot answers it brilliantly. It asks about trip length and travel style, then recommends the right cabin, check-in or trunk, and explains the differences between materials. Shoppers also get instant answers on cabin approval, warranty and customisation. It has made buying premium luggage on our site much easier.

A really helpful app! The AI bot works intelligently and performs very well. Chahat and the rest of the team have also been very supportive and helpful.

We’ve been using Verifast AI on our website and it has been genuinely helpful. It handles a lot of the common product and customer questions and also helps customers find the right products. The team is also quick to respond and easy to work with.

With Verifast, our customers can get their questions answered through a simple chat experience just like talking to a friend. They get clear and accurate answers whenever they need them, making them more confident and comfortable exploring our products. The bot also helps customers discover and make the most of our combo offers. Overall, it’s been a great product, backed by a team that genuinely listens, understands our needs, and continuously supports us.

When customers are investing in a premium helmet, they want detailed answers before they buy: shell construction, ventilation, visor options, pinlock compatibility, sizing. Verifast answers all of this instantly and accurately, which builds the confidence needed for high-value purchases. The Verifast team understood our product depth and set the bot up exactly the way we needed.