Verifast AI Chatbot + AI Chat
All reviews
With Verifast, our customers can get their questions answered through a simple chat experience just like talking to a friend. They get clear and accurate answers whenever they need them, making them more confident and comfortable exploring our products. The bot also helps customers discover and make the most of our combo offers. Overall, it’s been a great product, backed by a team that genuinely listens, understands our needs, and continuously supports us.
When customers are investing in a premium helmet, they want detailed answers before they buy: shell construction, ventilation, visor options, pinlock compatibility, sizing. Verifast answers all of this instantly and accurately, which builds the confidence needed for high-value purchases. The Verifast team understood our product depth and set the bot up exactly the way we needed.
A reliable AI assistant for a brand like ours. Verifast helps riders pick the right helmet, answers size and certification questions instantly, and supports them after purchase too. Smooth setup and a responsive team.
Two months in and Verifast has become a good sales assistant for us. It engages visitors proactively, answers questions on purity, lab testing and product usage, and guides them to the right product. The team is quick to adapt the bot to our needs. Recommended for any D2C brand with a detailed catalogue.
★★★★★ We have been using Verifast at ArcticMed for some time now, and I am very happy with both the platform and the team behind it. The AI assistant has worked really well for us. Our customers often have quite detailed questions about our products, and Verifast helps them get quick and relevant answers directly on our website. What I also like is that there is much more in the platform than we are currently using. They keep developing new features, and I believe we still have a lot of potential to get even more value from Verifast in the future. I am especially interested in the upcoming integrations with Instagram and Facebook. The team is very responsive, easy to work with and genuinely interested in helping us improve. For us, Verifast has been a very good addition to our Shopify store, and I can definitely recommend them.
Verifast has been a great addition to our customer experience. With customers asking about different skincare, haircare and makeup products, it helps them get quick answers and find products based on their specific needs. It has also reduced a lot of repetitive queries for our team, and the Verifast team has been very responsive with ongoing improvements.
This app has incredible features, and honestly, I don’t think there is much competition for it. Chahat is extremely skilled at explaining everything clearly and making the app easy to understand. Overall, it’s a really great app with amazing features and excellent guidance. Highly recommended!
Verifast AI Chatbot provides quick responses to product-related customer queries. It helps customers get instant information without having to wait for a support agent. It also subtly nudges customers towards checkout without feeling overly pushy or sales-driven. Overall, it’s a useful tool for improving response time, engagement, and the overall customer experience.
We’ve been using Verifast AI on our website and it has made handling customer queries much easier. It’s especially helpful for answering product-related questions and helping customers understand which products might work for them. The setup was pretty straightforward and the team has been responsive whenever we’ve needed help. Overall, it’s been a useful addition to our website.
We’ve had a really good experience with Verifast AI on our website. It helps us handle customer queries instantly and makes it much easier for shoppers to find the right products. The setup and support have been smooth, and we’ve also seen a positive impact on engagement and conversions. Overall, it’s been a really useful addition for us to uplift the revenue and automate resolution of post sale queries
"We have had a wonderful experience working with VeryFast. Their insights helped us at Past in Present Agro identify critical drop-off points, such as why certain customers were not completing their purchases and what specific issues they faced. Most importantly, it enabled us to resolve nearly 100% of our post-order issues, which made a huge difference to our operations. A special shout-out to Chahat from their team—his clear explanations and proactive support have been exceptional. Partnering with VeryFast is bringing immense value to Past in Present Agro."
Really impressed with how the bot handles complex product queries, not just basic support. With the range of skincare and haircare products we have, customers ask very specific questions, and the bot is able to take those conversations forward. Excited to see how much more we can do with its AI capabilities and retargeting
Extremely disappointing experience. We removed the app and stopped using the service, yet we were still charged a subscription fee afterward without any notification or communication from the company. Charging merchants after they have stopped using and removed the app is unacceptable. This raises serious concerns about the transparency of their billing and subscription cancellation process.
We're truly sorry for the frustration here, and we completely understand why this felt unexpected. To clarify, Shopify bills app subscriptions on a one-month delay, so the charge you saw after uninstalling was actually for the previous month when the app was still active and in use, not a charge for a period after you left. This is handled entirely by Shopify's billing cycle and isn't an additional fee from our side. We did reach out over email and WhatsApp to explain this, and we'd love to clear things up over a quick call. Please reach us at [email protected], we'd really appreciate the chance to make this right.
Verifast has made a noticeable impact on our website sales. The AI chatbot has helped customers discover the right products faster, improved engagement, and contributed to an increase in conversions and overall sales. The Verifast team is proactive, responsive, and continuously works on optimizing the experience. Great to have it on website and Instagram both.
Love seeing this, and thank you! The AI agent working across both your website and Instagram to lift engagement and sales is exactly what we hoped for. Grateful to be on board.
Verifast has been a great addition to our website. The chatbot has helped us improve product discovery, engage customers better, and drive more conversions. The team is proactive, responsive, and continuously works on optimizing the experience based on our requirements. Definitely a valuable AI solution for e-commerce brands.
This makes our day, thank you! Great to see the AI chatbot improving product discovery and driving conversions for you. Our team loves optimizing alongside brands like yours.
Verifast has been our winner for conversions and reduced lot of manual replies from customer support team. Fardeen and Arpan has been very helpful in driving sale and insights.
Conversions up and fewer manual replies, that's the dream combo! Thank you for the kind words, Fardin and Arpan will be so glad to read this. Grateful to be your winner.
Verifast has become a core part of our store. It handles product questions, recommends the right scents, and nudges visitors to checkout without feeling pushy. Support is fast and genuinely helpful.
Being called a core part of your store means so much to us, thank you! Happy the AI chatbot is recommending the right scents and nudging shoppers to checkout without the pressure.
Have it's a great experience using Verifast, and here the team is very supportive from the beginning. Fardheen helped us with enabling everything, and our CSM Chahat is super friendly and has helped us in each and every step. I hope this integration will help us in increasing and boosting our sales.
So glad the onboarding felt smooth, and thank you for the lovely words! Fardin and Chahat will be thrilled. Here's to the integration boosting your sales, we're with you every step.
Verifast AI has fit perfectly into our fragrance shopping experience. Choosing a perfume online isn't easy, but the chatbot helps customers discover scents based on their preferences, notes, and occasions without feeling overwhelmed. We've seen more confident purchase decisions, better conversions, and a significant reduction in pre-sales queries, allowing our support team to focus on more complex customer needs.
Choosing a perfume online is genuinely hard, so it's brilliant the AI chatbot is helping customers decide with confidence while easing your pre-sales queries. Thank you for this wonderful partnership.
Verifast AI has been a great addition to our store. Customers often have questions about choosing the right hair extensions, shades, lengths, and maintenance, and the chatbot handles them instantly. It has made product discovery much easier, reduced the load on our support team, and we've seen nearly 4x higher conversions compared to our regular website journey. Customers are clearly making faster, more confident purchase decisions.
Nearly 4x higher conversions, that's fantastic, thank you! Delighted the AI chatbot is simplifying shade and length decisions while taking weight off your support team.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.