Verifast AI Chatbot + AI Chat
All reviews
"We have had a wonderful experience working with VeryFast. Their insights helped us at Past in Present Agro identify critical drop-off points, such as why certain customers were not completing their purchases and what specific issues they faced. Most importantly, it enabled us to resolve nearly 100% of our post-order issues, which made a huge difference to our operations. A special shout-out to Chahat from their team—his clear explanations and proactive support have been exceptional. Partnering with VeryFast is bringing immense value to Past in Present Agro."
Really impressed with how the bot handles complex product queries, not just basic support. With the range of skincare and haircare products we have, customers ask very specific questions, and the bot is able to take those conversations forward. Excited to see how much more we can do with its AI capabilities and retargeting
Extremely disappointing experience. We removed the app and stopped using the service, yet we were still charged a subscription fee afterward without any notification or communication from the company. Charging merchants after they have stopped using and removed the app is unacceptable. This raises serious concerns about the transparency of their billing and subscription cancellation process.
We're truly sorry for the frustration here, and we completely understand why this felt unexpected. To clarify, Shopify bills app subscriptions on a one-month delay, so the charge you saw after uninstalling was actually for the previous month when the app was still active and in use, not a charge for a period after you left. This is handled entirely by Shopify's billing cycle and isn't an additional fee from our side. We did reach out over email and WhatsApp to explain this, and we'd love to clear things up over a quick call. Please reach us at [email protected], we'd really appreciate the chance to make this right.
Verifast has made a noticeable impact on our website sales. The AI chatbot has helped customers discover the right products faster, improved engagement, and contributed to an increase in conversions and overall sales. The Verifast team is proactive, responsive, and continuously works on optimizing the experience. Great to have it on website and Instagram both.
Love seeing this, and thank you! The AI agent working across both your website and Instagram to lift engagement and sales is exactly what we hoped for. Grateful to be on board.
Verifast has been a great addition to our website. The chatbot has helped us improve product discovery, engage customers better, and drive more conversions. The team is proactive, responsive, and continuously works on optimizing the experience based on our requirements. Definitely a valuable AI solution for e-commerce brands.
This makes our day, thank you! Great to see the AI chatbot improving product discovery and driving conversions for you. Our team loves optimizing alongside brands like yours.
Verifast has been our winner for conversions and reduced lot of manual replies from customer support team. Fardeen and Arpan has been very helpful in driving sale and insights.
Conversions up and fewer manual replies, that's the dream combo! Thank you for the kind words, Fardin and Arpan will be so glad to read this. Grateful to be your winner.
Verifast has become a core part of our store. It handles product questions, recommends the right scents, and nudges visitors to checkout without feeling pushy. Support is fast and genuinely helpful.
Being called a core part of your store means so much to us, thank you! Happy the AI chatbot is recommending the right scents and nudging shoppers to checkout without the pressure.
Have it's a great experience using Verifast, and here the team is very supportive from the beginning. Fardheen helped us with enabling everything, and our CSM Chahat is super friendly and has helped us in each and every step. I hope this integration will help us in increasing and boosting our sales.
So glad the onboarding felt smooth, and thank you for the lovely words! Fardin and Chahat will be thrilled. Here's to the integration boosting your sales, we're with you every step.
Verifast AI has fit perfectly into our fragrance shopping experience. Choosing a perfume online isn't easy, but the chatbot helps customers discover scents based on their preferences, notes, and occasions without feeling overwhelmed. We've seen more confident purchase decisions, better conversions, and a significant reduction in pre-sales queries, allowing our support team to focus on more complex customer needs.
Choosing a perfume online is genuinely hard, so it's brilliant the AI chatbot is helping customers decide with confidence while easing your pre-sales queries. Thank you for this wonderful partnership.
Verifast AI has been a great addition to our store. Customers often have questions about choosing the right hair extensions, shades, lengths, and maintenance, and the chatbot handles them instantly. It has made product discovery much easier, reduced the load on our support team, and we've seen nearly 4x higher conversions compared to our regular website journey. Customers are clearly making faster, more confident purchase decisions.
Nearly 4x higher conversions, that's fantastic, thank you! Delighted the AI chatbot is simplifying shade and length decisions while taking weight off your support team.
Verifast AI has become an important part of our customer journey. The chatbot engages shoppers at the right time, answers product questions instantly, and helps them make confident purchase decisions. We've seen better conversions, a noticeable drop in support workload, and an overall smoother shopping experience. The team has also been incredibly responsive and supportive whenever we've needed them.
Thank you for this! Great to see the AI agent engaging shoppers not just on website, but also on Instagram at just the right moment, lifting conversions, and lightening your support workload. Always here whenever you need us.
It has been 15 days since we implemented Verifast on our website. The best part of the app is - it is my 24/7 employee who can help with the queries of our customers and the customers are also happy that they are being heard. We are curiously waiting for the month to complete to understand the reports that get generated because that will paint the real picture. Thank you Verifast for being VERY FAST!!!
A 24/7 employee who keeps customers heard, we couldn't have said it better, thank you! Can't wait for you to see those first reports. And yes, we'll stay VERY FAST for you.
Verifast AI has fit seamlessly into our store experience. Customers often come with specific health goals and product-related questions, and the chatbot does a great job of guiding them with relevant information instantly. It has reduced a significant amount of pre-sales support effort while helping shoppers make quicker, more confident purchase decisions.
Guiding customers toward their specific health goals is exactly where our AI Chat agent earns its keep. Thank you for the kind words, and glad it's easing your pre-sales effort too.
it was great! nice team very helpful and responsive.
Verifast AI has been a great addition to our store. When customers are shopping for jewelry, they often have questions around designs, gifting, customization, and product details. The chatbot handles these conversations seamlessly, helping shoppers make confident decisions while reducing the load on our support team. We've also seen better engagement and stronger conversion rates since implementing it.
Jewelry shoppers come with so many questions around design and gifting, so it's great the AI agent is handling them seamlessly while lifting your conversions. Really grateful for this review.
We added Verifast AI to our store a few months ago, and it quickly became one of the most useful tools in our stack. The chatbot handles customer questions instantly, helps shoppers find the right products faster, and significantly reduces the load on our support team. We've also seen better engagement and a noticeable improvement in conversions since implementing it.
Verifast AI has been a meaningful addition to our store. Customers often have questions before choosing products, and the chatbot helps them find the right options with instant, relevant guidance. It has improved engagement, reduced the load on our support team, and helped create a smoother shopping experience from discovery to purchase.
Since adding Verifast AI to our store, customers have been getting answers to their oral care questions much faster. Whether it’s choosing the right products, understanding ingredients, or building a routine, the chatbot handles it smoothly. It has reduced a significant load on our support team while helping shoppers make quicker purchase decisions and improving overall conversions.
Faster answers, a lighter support team, and quicker decisions, that's a strong combination! Thank you for sharing, we're glad the chatbot is delivering on all three.
We've been using Verifast for almost two months now. Initially we weren't convinced about any AI-powered chatbot in the market, so we decided to start with a trial just to test the waters. We ended up continuing because it genuinely proved useful. It helps us pull insights and capture voice of customer directly from the chats, and it also converts customers to a good extent. The support team has been excellent too. They take the time to understand our requirements and always try to accommodate the best possible solution. On the whole, we're quite happy with Verifast and would happily reccommend it to other brands. It's been a really positive experience and we're looking forward to seeing how the tool grows over the comming months.
Winning over the initial skepticism means a lot to us, thank you! Thrilled the AI agent is converting customers and surfacing real voice-of-customer insights. Excited to keep growing together.
Since adding Verifast AI to our store, the impact has been clearly measurable. Around 2.3% of visitors are actively engaging with the chatbot, and nearly 6% of them convert as their queries get resolved instantly. This small addition is now driving close to 3 lakhs in monthly sales, while also delivering a strong ROI and reducing support effort for our team.
These numbers are incredible! A 6% conversion rate and close to 3 lakhs in monthly sales from the AI chatbot is exactly the ROI we love to see. Thank you for sharing so openly.
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