All reviews

Rating Breakdown

  • 5
    99% (199 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

July 31, 2023

I have rarely had a faster response from customer service. Also, they immediately updated what I asked about! Great, am very satisfied with the app and service, will recommend it to anyone.

Store

Cayana

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 31, 2023

Great app and their customer support are amazing! They quickly addressed my needs, and the functions inside are easy to use. Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 30, 2023

For a start up/small business I would highly recommend this app. Naturally, I had 10000 questions about the app and they were all answered quickly/efficiently. I had a couple of minor issues but Sabrina managed to amend them immediately, well not so much 'issues' but something that couldn't be done by me, without the help of the team adding coding. The only thing I would recommend would be ideal to add to this pre-order app would be being able to add specific amounts of inventory for each variant (EG allowing only 5 pre-orders for size S etc) instead of just a free for all (though I'm sure that is great for many other business'), and being able to pre set timers for when pre-orders start and finish as this process has to be done manually at this stage. Other than that, considering this is a free app, it really is 5 star and the above points would be more just a 'bonus' feature, which I would expect to pay for anyway. So, all in all really great start for any small business out there looking to trial a pre-order app without the costs involved!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder.

5 / 5 Share

Aug. 4, 2023

It has been great using the app and the support is very fast too. You don't need any coding, it's easy to use too.

Using app

26 days

Total reviews

1

Average rating

4.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 29, 2023

Great app for adding wishlists and preorder capabilities to your store. The customer service is AMAZING!!! Always responsive quickly and will assist you with anything you need or have questions about.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 29, 2023

App support was great! Special thanks to customer support teams. App is working fine in our store. Many customizations available.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 29, 2023

Vertex is a useful app that helps me add pre-order functionality into my website. Jack from their support team also helped me a lot in setting up the pre-order function. Wonderful customer service!

Using app

About 16 hours

Total reviews

6

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 28, 2023

Very kind gentleman who helped us through setting up the pre-order system. Their live-chat is very responsive, did not have to wait long to receive 5 star customer support. All issues resolved, cheers.

Store

Meomari

Using app

About 18 hours

Total reviews

6

Average rating

4.3

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 28, 2023

Had so many issues with getting this app working correctly. I had messed around with a few things and broken the app. I reached out to support and they fixed literally everything I asked and were amazingly quick at doing so. Cannot recommend this app enough. The support is amazing. So far, im only using it for a wishlist. Once the store matures I may look into the other features as they look great.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 27, 2023

Incredible experience. I had some troubles with adding the wishlist button in the header. Shakil helped me in no time and fixed it for me! Thnaks!

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 26, 2023

This app has been everything I've hoped for! The Vertex team have helped me numerous times regarding complex tasks on my website with integration, easily one of the most reliable Wishlist apps on the store, I highly recommend this app!

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 25, 2023

Très bonne application avec de nombreux choix de personnalisations. Très bonne assistance quand on a besoin d'aide. Merci à Rabi pour son aide :)

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 24, 2023

Installed for the wishlist. Great app with fast and efficient support. Would not hesitate to recommend.

Using app

About 1 hour

Total reviews

4

Average rating

3.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 24, 2023

Outstanding customer service with an intuitive interface. The ease of use in setting a product up for presale is minimal.

Using app

40 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 23, 2023

What a great app and the bets 24/7 costumer support ! Thanks a lot for Sabrina which helped me so much! You are the best!

Store

Wrenlee

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 21, 2023

Exactly what I was looking for! Super helpful staff and really easy system to work with. Thanks so much for making this! :)

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 21, 2023

This App is simply the best. It's free, easy to use and the support team is unbelievable fast and polite. I can't reccommend it enough.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 21, 2023

Preorder button works great with lots of options and flexibility for selling plans. Services was fast and effective to help me set up my orders and make sure everything was running smoothly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder. Thank you

5 / 5 Share

July 20, 2023

Easy to install and the response time is very fast when you run into an issue! Shakil easily solved my problem in under 5 minutes. Some apps take a long time to get back to you, but I felt like Vertex really wants to get to the bottom of the problem. As a small business owner, my time is valuable and I appreciate it when I get quick and reliable help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder.

5 / 5 Share

July 20, 2023

Very helpful and customer service is fast and excellent. Customization is easy and dashboard seems to have no downtime

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we were able to fulfill your needs, Positive comments like yours encourage us to put in a lot of effort and keep offering better functionality like wishlist and preorder.