Rating

4.7

feedback

27

Reviews

chart

#2,489

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    67%
  • More than a year
    26%

Reviews Summary

The reviews for the viaGlamour Shopify App are overwhelmingly positive, highlighting aspects such as excellent customer service, high-quality products, and easy setup processes. Customers appreciate the personalized support they receive, with specific mentions of helpful representatives like Keira. The app is praised for its range of features, quality ingredients in custom products, and innovative approach to beauty. However, there is one negative review that criticizes the app for issues with pricing, updates, customer service, and broken links, leading to frustration and a decision to remove products from the platform.

Highlights

Excellent customer service and personalized support
High-quality products and ingredients
Easy setup process
Innovative approach to beauty
Negative feedback on pricing, updates, and customer service

Rating Breakdown

  • 5
    89% (24 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 100% (27)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 2, 2025

We used viaGlamour to launch a new product (we only wanted to sell one) I have a vision for growing up with natural skincare products. I wanted a tallow only skincare brand and they delivered on the formula! Really good customer service and experience building a custom-product. We are ambassadors for this cosmetics lab going forward!

Store

AlohaTallow

Using app

2 months

5 / 5 Share

Oct. 28, 2025

Keira was amazing! She helped me set up my Élixir Privé store perfectly. Everything is now connected and working smoothly. Thank you so much for your professionalism and patience!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Thank you Alia and team for getting my inventory order on time for our big event this weekend! Grateful to you all!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Cette entreprise offre des produits de qualité. Le sérum pour les cils est vraiment extraordianire. J'ai d'excellent retour sur la crème après rasage ainsi que la crème de jour. J'avoue adoré le savon aussi. La communication est excellente. Je recommande chaudement viaGlamour.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 4, 2025

Palette sizes are great, and the logo looks fantastic, except on the lip conditioner, colour is patchy. Can't wait to receive the other samples.

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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