Rating

4.5

feedback

94

Reviews

chart

#1,027

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    65%
  • More than a year
    22%

Reviews Summary

ViaGlamour has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. The app is praised for its exceptional customer service, with mentions of CEO personally handling customer inquiries and providing prompt assistance. Users appreciate the high-quality products offered by ViaGlamour, especially for dropshipping businesses. The support team, particularly Kiril and Keira, is highlighted for their expertise, dedication, and quick responses to queries. The app is described as user-friendly, easy to use, and seamless in integrating with Shopify stores. However, there are a few negative reviews mentioning issues with slow shipping, uncompetitive product prices, bugs in the app, and lack of responsiveness from the team.

Highlights

Exceptional customer service and support
High-quality products and user-friendly app
Issues with slow shipping and uncompetitive prices
Bugs in the app and lack of responsiveness from the team

Rating Breakdown

  • 5
    91% (86 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 28, 2024

I think there are a lot of great things to be said about Via Glamour! The most notable I would say is the CEO personally handles the Customer Service, which is a fellow CEO of a business. I can very much appreciate it, and I think it really Makes this business stand out! On top of that, the actual product quality is unmatched. Everything is natural and actually good for you resulting in high-quality products that you can put your personal brand on for your Dropshipping business! Highly recommend

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Kiril has been absolutely awesome helping me out with this whole dropshipping process!!

Using app

27 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 8, 2024

Terrible customer service and slow shipping!

Using app

22 days

Total reviews

1

Average rating

1.0

5 / 5 Share

May 18, 2024

Depuis la venue de Kiril chez ViaGlamour, je suis impressionnée par la qualité et la rapidité du support. Définitivement une belle organisation et un bon support pour mon entreprise. Ils m'ont notamment supportée efficacement pour une demande urgente lors de la fête des mère. Merci Kiril.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2024

I have never been more impressed with the customer service and knowledge that I received from Kiril. Absolute game-changer! Extremely patient, he knows what he's doing, and overall the reason why I'm going to continue using this service. I can't thank him enough. Thank you so much!

Using app

4 months

Total reviews

4

Average rating

5.0

All reviews

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