Rating

4.7

feedback

28

Reviews

chart

#2,307

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    64%
  • More than a year
    25%

Reviews Summary

The reviews for the viaGlamour Shopify App are overwhelmingly positive, with users praising the quality of the products, excellent customer service, and ease of use. Customers appreciate the customization options for creating unique skincare and makeup products. The app's support staff, particularly Keira, is highlighted for their professionalism, knowledge, and responsiveness. Users also commend the company for using high-quality ingredients and providing a seamless setup process. However, there is one negative review that criticizes the app for issues with subscription pricing, lack of responsiveness from customer service, and technical glitches like broken links and inconsistent pricing.

Highlights

High-quality products and customization options
Excellent customer service and support staff
Ease of use and seamless setup process
Negative feedback on subscription pricing and technical issues
Praise for using high-quality ingredients

Rating Breakdown

  • 5
    93% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 100% (28)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 2, 2025

We used viaGlamour to launch a new product (we only wanted to sell one) I have a vision for growing up with natural skincare products. I wanted a tallow only skincare brand and they delivered on the formula! Really good customer service and experience building a custom-product. We are ambassadors for this cosmetics lab going forward!

Store

AlohaTallow

Using app

2 months

5 / 5 Share

Oct. 28, 2025

Keira was amazing! She helped me set up my Élixir Privé store perfectly. Everything is now connected and working smoothly. Thank you so much for your professionalism and patience!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Thank you Alia and team for getting my inventory order on time for our big event this weekend! Grateful to you all!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Cette entreprise offre des produits de qualité. Le sérum pour les cils est vraiment extraordianire. J'ai d'excellent retour sur la crème après rasage ainsi que la crème de jour. J'avoue adoré le savon aussi. La communication est excellente. Je recommande chaudement viaGlamour.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 4, 2025

Palette sizes are great, and the logo looks fantastic, except on the lip conditioner, colour is patchy. Can't wait to receive the other samples.

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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