viaGlamour Cosmetics Lab for Shopify

viaGlamour Cosmetics Lab

Formulate your own skincare products with natural ingredients.
Developer
viaGlamour Beauty
View on App Store
viaGlamour Cosmetics Lab
Rating
4.8
Feedback
32
Reviews
Chart
#2,612
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with many merchants praising viaGlamour for helping them launch and grow beauty and skincare brands. Common strengths mentioned include helpful and responsive customer support, especially from named team members like Keira and Kiril, an easy or clean setup process, and products that are described as high quality, effective, and well packaged. Several reviewers also appreciate the app’s ongoing improvements, new features, and the ability to create custom products and branding that help them bring their vision to life. There are, however, some notable negative experiences. The main complaints focus on pricing and subscription changes, lack of refunds, broken links, inconsistent store pricing, and an app that some users found unintuitive or buggy after updates. A few reviewers also report poor communication, slow shipping, and difficulty getting support when issues arise. Overall, the sentiment is strongly favorable, but the negative reviews suggest that reliability, transparency, and support consistency are important areas for improvement.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 19%
Less than a year 59%
More than a year 22%
All reviews
5 / 5 Share
Nov. 2, 2025

We used viaGlamour to launch a new product (we only wanted to sell one) I have a vision for growing up with natural skincare products. I wanted a tallow only skincare brand and they delivered on the formula! Really good customer service and experience building a custom-product. We are ambassadors for this cosmetics lab going forward!

Store Using app Total reviews Average rating
AlohaTallow 2 months — —
5 / 5 Share
Oct. 28, 2025

Keira was amazing! She helped me set up my Élixir Privé store perfectly. Everything is now connected and working smoothly. Thank you so much for your professionalism and patience!

Store Using app Total reviews Average rating
Elixir Prive 28 days 1 5.0
5 / 5 Share
June 4, 2025

Palette sizes are great, and the logo looks fantastic, except on the lip conditioner, colour is patchy. Can't wait to receive the other samples.

Store Using app Total reviews Average rating
Accen28 Limited 3 months 2 5.0
5 / 5 Share
April 11, 2025

Best customer service experience they answered all my questions and Went above and beyond they were also very patient

Store Using app Total reviews Average rating
BaszCosmetics Over 1 year 2 5.0
5 / 5 Share
April 5, 2025

Keira is super helpful!!

Store Using app Total reviews Average rating
Soany Beauty 11 months 4 5.0

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