vidaXL Dropshipping
Import & sync products from vidaXL easily within your webshop
Rating
2.0
feedback
61
chart
#4,178
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
36%
-
Less than a year
51%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a significant number of 1-star ratings highlighting issues with customer support, billing problems, and functionality concerns. Users have expressed frustration with the app causing price changes, difficulties in importing products, poor quality control, and lack of responsiveness from the support team. Some have also mentioned challenges with canceling subscriptions and encountering bugs that result in lost work. On the positive side, a few 5-star reviews appreciated the app's ease of use, value for money, and timely support responses. However, the overall sentiment leans towards dissatisfaction due to various operational and communication issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 11, 2024
Wir haben nicht einmal ein Konto! Und es werden 29 USD abgebucht. Absolut nicht zu empfehlen.
Nov. 4, 2024
Have been very happy with both the app and the support. Considering the cost is very low compared to other similar apps I think we get a lot of value. The questions we have had have been answered in a timely manner, and Woosa have been very helpful.
Oct. 28, 2024
Sehr sehr schlechter Support!!! Sind gar nicht kulant und wissen über nichts Bescheid. Die App leider auch nicht brauchbar, da die Bilder nicht komplett importiert werden und die Produktbeschreibungen sind furchtbar.
Oct. 26, 2024
Kundensupport ist nicht gut. Man muss immer lange warten und veleleicht bekommt man auch keine Lösung. Kategorien Mapping ist ein großes Problem und neue Produkte immer wenn aktualisiert werden kann man nicht finden und auch in shop kann man nicht zeigen und verkaufen. Der Hesteller von dieser App soll diese alle Probleme korrigieren und danach diese App veröffentlichen. nicht empfehlenswert das ist viel stressig
July 31, 2024
we wanted to give 0 stars but it doesn't work ;) Concerning customer service it is very bad we are constantly forced to repeat the same questions without having answers to our problems which lasts for days with little Jessica who moves at the speed of a snail ;) we will say that the level of professionalism is very, very low with the impression of speaking to child agents who throw tantrums if you ask too many questions ;) There is still a lot of work to do, Good luck !
Good day Fabien, This review speaks volumes. You explained that you can’t speak English and communicated with us by using Goolge Translate. This caused a language barrier, which resulted in repeating multiple times. Your professionalism and respect towards us was lacking, we therefore suggested to quit the collaboration. I wish you good business and a happy life! Kind regards, Jessica Woosa
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