vidaXL Dropshipping for Shopify

vidaXL Dropshipping

Import & sync products from vidaXL easily within your webshop

Developer
View on App Store

Rating

2.2

feedback

55

Reviews

chart

#2,750

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    35%
  • Less than a year
    55%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include the app being easy to use, clear instructions, good customer support, and effective product synchronization. On the other hand, negative themes include issues with product variants, pricing problems, lack of response from customer service, difficulties in importing products, and challenges with API access. Some users also mentioned frustration with duplicated products, lack of category synchronization, and unexpected charges without proper notification. Overall, the app seems to have potential but needs improvements in various areas to meet user expectations and provide a seamless experience.

Highlights

Mixed feedback with positive aspects like ease of use and good customer support
Negative themes including product variant issues and pricing problems
Challenges with customer service responsiveness and product import
Issues with duplicated products and unexpected charges
Potential for improvement in various areas

Rating Breakdown

  • 5
    18% (10 ratings)
  • 4
    9% (5 ratings)
  • 3
    2% (1 ratings)
  • 2
    7% (4 ratings)
  • 1
    64% (35 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 18, 2024

so mad for second time they took money from my account when they assure me that they cancel my subscription . this is the worst dropshipIng app plus 0 help you need to wait a month for replay . i want my money back

Using app

30 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 13, 2024

no instaléis esta app me han cobrado dos meses (30 euros + 30 euros) y aún sigo esperando que me den de baja. Unos estafadores.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

May 28, 2024

I want to unsibscribe, but there is no option to do it???? With 1 click I can subscribe but there is hidden option to cancel subscription? WHY?

Using app

About 7 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for leaving your review. You can uninstall the app by going to the Shopify admin, click Settings > Apps and sales channels. Click the app vidaXL app. To remove the app from your store, click Uninstall app. For more information visit https://help.shopify.com/en/manual/apps/uninstalling-apps

1 / 5 Share

May 2, 2024

HELLO. Do not resell the goods of this company, because the goods are of poor quality, defective. Returns are fine, but customers are unhappy with most items. I've had a lot of nerves with this company because of customer complaints.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Aduko, Sorry to see you had such a bad experience with the quality of the items. Be aware that we are Woosa and only provide the integration of VidaXL into your store. Please contact VidaXL if you have an issue with shipments and items. I hope you experience with our app and support were better.

5 / 5 Share

April 17, 2024

If you're considering installing the app, don't. I've already imported 15,000 products, and most of them are out of stock. Some even show stock levels of more than 50. This isn't a new problem. I'll update my review once this issue is resolved. Be cautious and don't risk damaging your website.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review and contacting your support department. We discovered that vidaXL uploaded new products to their feed but waited until Wednesday to clear the stock. This is why you saw products without stock in your shop. Glad we could solve this and you have stock now in your shop.

All reviews

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