vidaXL Dropshipping for Shopify

vidaXL Dropshipping

Import & sync products from vidaXL easily within your webshop

Developer
View on App Store

Rating

2.0

feedback

61

Reviews

chart

#4,093

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    36%
  • Less than a year
    51%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration with the app's functionality and poor customer support. Common themes include issues with product imports, unresponsive customer service, difficulties with categorization and mapping, problems with pricing, and challenges with canceling subscriptions. Users have reported lost time and money due to the app's shortcomings and lack of support. Some positive reviews mention ease of use and satisfaction with the app's features once understood, but these are overshadowed by the numerous negative experiences shared by users.

Highlights

Poor customer support and unresponsiveness
Issues with product imports and categorization
Challenges with pricing and subscriptions
Lost time and money due to app's shortcomings
Positive mentions of ease of use and satisfaction with features

Rating Breakdown

  • 5
    18% (11 ratings)
  • 4
    8% (5 ratings)
  • 3
    2% (1 ratings)
  • 2
    7% (4 ratings)
  • 1
    66% (40 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 11, 2024

Wir haben nicht einmal ein Konto! Und es werden 29 USD abgebucht. Absolut nicht zu empfehlen.

Using app

--

Total reviews

2

Average rating

1.0

5 / 5 Share

Nov. 4, 2024

Have been very happy with both the app and the support. Considering the cost is very low compared to other similar apps I think we get a lot of value. The questions we have had have been answered in a timely manner, and Woosa have been very helpful.

Using app

3 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 28, 2024

Sehr sehr schlechter Support!!! Sind gar nicht kulant und wissen über nichts Bescheid. Die App leider auch nicht brauchbar, da die Bilder nicht komplett importiert werden und die Produktbeschreibungen sind furchtbar.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 26, 2024

Kundensupport ist nicht gut. Man muss immer lange warten und veleleicht bekommt man auch keine Lösung. Kategorien Mapping ist ein großes Problem und neue Produkte immer wenn aktualisiert werden kann man nicht finden und auch in shop kann man nicht zeigen und verkaufen. Der Hesteller von dieser App soll diese alle Probleme korrigieren und danach diese App veröffentlichen. nicht empfehlenswert das ist viel stressig

Using app

11 days

Total reviews

4

Average rating

4.0

1 / 5 Share

July 31, 2024

we wanted to give 0 stars but it doesn't work ;) Concerning customer service it is very bad we are constantly forced to repeat the same questions without having answers to our problems which lasts for days with little Jessica who moves at the speed of a snail ;) we will say that the level of professionalism is very, very low with the impression of speaking to child agents who throw tantrums if you ask too many questions ;) There is still a lot of work to do, Good luck !

Store

Bratoly

Using app

9 days

Total reviews

3

Average rating

3.7

Developer Reply

Good day Fabien, This review speaks volumes. You explained that you can’t speak English and communicated with us by using Goolge Translate. This caused a language barrier, which resulted in repeating multiple times. Your professionalism and respect towards us was lacking, we therefore suggested to quit the collaboration. I wish you good business and a happy life! Kind regards, Jessica Woosa

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more