casaza store review for vidaXL Dropshipping
Nov. 9, 2022
Customer Service is useless. They responded to my first email, and when they requested something which I provided information on they have not responded in the last week. Before they respond in the comments (like they have done so in the other bad reviews) YES, i have emailed [email protected].
Developer Reply
Hello Casaza Store, Thank you for your review. I can see where it went wrong. Your impatience on getting a reply is working against you. Instead of getting the ticket "to the top" again, every reply puts it back to the bottom. We reply based on oldest response and not on newest responses. Every 24 hours you should get at least one reply. We have you now on top of the list and will get back as soon as possible. Kind regards, Team Woosa
Developer
Shopify App Store