Prairie Spirit Trading Post review for CBB • Video Background
Oct. 24, 2023
I am tech illiterate and have trouble turning on the PC let alone installing an app. But Carlos came to the rescue. Very kind patient persistent customer service. I recommend.
Good morning, First of all, thank you for trying our Video Background app. We have seen in our records that you had the app installed for 2 hours and during this time you did not contact us before or after writing this review. When we saw your review we tried to contact you by chat, phone, and email in order to try to help you setting up the app, but we haven't managed to reach you yet. Could you please check your email or contact us at [email protected] with your preferred contact method? Normally, the app is quite simple to configure, but sometimes, depending on the video you would like to configure, you might have doubts about the type of video which better suits your site. Just for you to know, we have 24/7 customer service support and we are more than happy to help you setting up the app if you decide to reinstall the app and give it a try! Regards, Code Black Belt Customer Support Team
