CBB Video Background
The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, customer service, and functionality. Many users highlighted the quick and helpful support they received, with specific mentions of team members like Carlos, Valentina, and Lucille Campo. The app's ability to add video backgrounds seamlessly and without coding was a standout feature for many. Users also appreciated the app's user-friendly interface and the prompt responses from the support team. However, there were a few negative reviews mentioning issues with site speed, glitches, and unresponsive customer support.
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I love it and its so amazing. work perfectly.
Hi ASAM Supply Team, Thank you for taking the time to leave a rating. We're sorry to hear that your experience hasn't met expectations. Please know that our support team is available 24/7 via both email and live chat—we’re always here to assist with any questions or issues you may have. We checked our records and, unfortunately, we haven’t received any support requests from your store. If there’s anything we can help with, we’d truly appreciate the opportunity to make things right. Looking forward to hearing from you.
This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!
The app does exactly what i needed and they have the greatest customer service if you have an issue need help. Absolutely and 100% recommended! And thanks for the super-fast help!!
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