CBB Video Background
The reviews are overwhelmingly positive, with many users praising the app for being easy to install and use, effective at adding video backgrounds or embedded videos to Shopify stores, and flexible enough to work on different pages and layouts. A major recurring strength is customer support: reviewers repeatedly mention fast response times, knowledgeable staff, and hands-on help with setup, troubleshooting, and even custom coding adjustments. Many merchants say the app saved them time, required little or no coding knowledge, and improved the look and professionalism of their websites. The negative feedback is much smaller in volume but points to a few consistent concerns. Some users report glitches, freezing, slow performance, or issues after uninstalling, and a few say the app affected site speed or caused conflicts with other videos or apps. Pricing is another criticism for some, who feel it is overpriced for the value. A small number of reviews also mention difficulty reaching support or the app not fitting their needs, though in at least one case the issue was later resolved and the review updated positively.
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Hi ASAM Supply Team, Thank you for taking the time to leave a rating. We're sorry to hear that your experience hasn't met expectations. Please know that our support team is available 24/7 via both email and live chat—we’re always here to assist with any questions or issues you may have. We checked our records and, unfortunately, we haven’t received any support requests from your store. If there’s anything we can help with, we’d truly appreciate the opportunity to make things right. Looking forward to hearing from you.
This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!
The app does exactly what i needed and they have the greatest customer service if you have an issue need help. Absolutely and 100% recommended! And thanks for the super-fast help!!
Rating: I rarely write reviews, but I had to make an exception for CBB Video Background because it has truly exceeded my expectations! This app is not only user-friendly and highly functional, but it also boasts features that make video background customization a breeze. Whether you're looking to enhance your professional presentations or just add a personal touch to your video calls, this app has everything you need. What really sets CBB Video Background apart is its tech support. The support team is responsive, knowledgeable, and genuinely caring. They went above and beyond to ensure any issues I encountered were resolved quickly, making my experience smooth and enjoyable. I've used several apps in this category, and CBB Video Background stands out as the top choice. It's reliable, packed with great features, and supported by a fantastic team. Highly recommended for anyone looking to elevate their video setup!
Great app to make a website more dynamic. Their support team is quick to respond and help with any issues!
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