CBB Video Background
Embed TikTok, YouTube, and Vimeo videos anywhere.
Rating
4.4
feedback
81
chart
#585
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
16%
-
Less than a month
42%
-
Less than a year
27%
-
More than a year
9%
Reviews Summary
The Shopify App has received mostly positive reviews from users. Customers appreciate the ease of use and functionality of the app, particularly for embedding videos on their Shopify sites. The customer service provided by the support team is highly praised, with many users mentioning quick responses and helpful assistance. Users also highlight the app's ability to enhance website presentation and engage customers effectively. However, there are some negative reviews mentioning issues such as slow performance, glitches, and lack of response from support in some cases. Pricing concerns and occasional technical difficulties were also mentioned by a few users.
Highlights
Review RSS Feed
All reviews
Aug. 8, 2025
Hi ASAM Supply Team, Thank you for taking the time to leave a rating. We're sorry to hear that your experience hasn't met expectations. Please know that our support team is available 24/7 via both email and live chat—we’re always here to assist with any questions or issues you may have. We checked our records and, unfortunately, we haven’t received any support requests from your store. If there’s anything we can help with, we’d truly appreciate the opportunity to make things right. Looking forward to hearing from you.
July 24, 2025
This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!
June 10, 2025
The app does exactly what i needed and they have the greatest customer service if you have an issue need help. Absolutely and 100% recommended! And thanks for the super-fast help!!
April 12, 2025
Pone que hay un plan gratis que luego es inexistente
Hello Skullness Team, We appreciate your feedback and completely understand your frustration. It's important to us that we clarify any confusion you may have. As clearly stated in our app listing on the Shopify App Store, the free plan is currently available only for development stores, not for active, paying merchants. We realize this information may not have been fully clear, and we apologize if it caused any confusion on your end. Upon reviewing our records, it looks like we haven’t received any previous concerns from you. Please know that we have a team ready to support you 24/7 and guide you through any questions or issues you may have. Our goal is to ensure you have a positive experience with our app, and we’re happy to offer any help you might need. If you’re still interested in using our app, we urge you to please reach out by replying to any of our emails. We’re eager to help and ensure everything works smoothly for you. Looking forward to your response. Code Black Belts Support Team
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