CBB • Video Background for Shopify

CBB • Video Background

Embed TikTok, YouTube and Vimeo videos right in your store.

Rating

4.4

feedback

204

Reviews

chart

#2,382

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    21%
  • Less than a year
    52%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and efficient resolution of issues by the support staff. The app itself is described as easy to use, with features that enhance the appearance and functionality of the online store. Users appreciated the ability to add videos seamlessly and customize their website with the app's functionalities. However, there were a few negative reviews mentioning glitches and slow performance, as well as concerns about pricing.

Highlights

Excellent customer service and quick support
Easy to use and enhance website appearance
Positive feedback on adding videos and customization
Issues with glitches and slow performance
Concerns about pricing

Rating Breakdown

  • 5
    81% (166 ratings)
  • 4
    9% (19 ratings)
  • 3
    3% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    6% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2024

Excellent App platform, For great advertising, promotion etc!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Maybe the app has its "need to improve" sections, but the customer service team is always happy to help, so nice and does the job pretty efficiently. Keep this going, guys!

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

fantastic top-level support was given and the problems I had due to lack of knowledge were quickly and professionally resolved. Big thanks!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 1, 2023

Se ha quedado pillado y no va

Using app

11 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello Mascotus Descanso, We are sorry to hear that you are not satisfied with our app. Our Team has been trying to reach out to you but we are still waiting for your response. We'd be happy to address any concerns you may have with our app either via email or over the phone. We can also help configure the app for you, hopefully you can give us a chance. Please feel free to reach back to us by responding to one of our emails or you can send another one to [email protected] Our Team is available 24/7 to assist you so don't hesitate to contact us anytime. Hoping to hear from you soon, thank you! Code Black Belt's Support Team

3 / 5 Share

Nov. 14, 2023

App is overpriced but does the job. I would be more inclined to keep this app if it was issued at cheaper rate. 1-3.00 is reasonable.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hello Top Heavy Entertainment Team, We are very sorry to hear that you are not satisfied with our pricing model. Our app fees are tightly adjusted, taking into consideration different factors such as app development, maintenance, infrastructure, support, and server resources. We have tried our best to maintain a delicate balance between these costs to make the app sustainable in the long run while still providing the best service possible. We will be happy to discuss this with you over a phone call or perhaps a private chat so we can provide you with more options. Our Customer Service Team has been trying to connect with you via email, so please feel free to respond or perhaps send us a new one at [email protected] and we will be happy to discuss this with you. We are available 24/7, feel free to reach back to us anytime. Warm Regards, Code Black Belt Support Team

All reviews

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