CBB Video Background
Embed TikTok, YouTube, and Vimeo videos anywhere.
Rating
4.5
feedback
78
chart
#601
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
17%
-
Less than a month
42%
-
Less than a year
27%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the ease of use, great customer service, and the app's ability to enhance their websites with video backgrounds. Customers appreciate the quick responses from the support team, especially mentioning specific team members like Carlos, Valentina, and Maren for their exceptional assistance. The app is commended for its user-friendly interface, seamless integration, and the ability to customize video backgrounds without the need for coding skills. However, there are a few negative reviews mentioning issues like slow performance, glitches, and lack of response from support in some cases. Despite these drawbacks, the majority of users highly recommend the app for its functionality and excellent customer service.
Highlights
Review RSS Feed
All reviews
Aug. 8, 2025
Hi ASAM Supply Team, Thank you for taking the time to leave a rating. We're sorry to hear that your experience hasn't met expectations. Please know that our support team is available 24/7 via both email and live chat—we’re always here to assist with any questions or issues you may have. We checked our records and, unfortunately, we haven’t received any support requests from your store. If there’s anything we can help with, we’d truly appreciate the opportunity to make things right. Looking forward to hearing from you.
July 24, 2025
This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!
June 10, 2025
The app does exactly what i needed and they have the greatest customer service if you have an issue need help. Absolutely and 100% recommended! And thanks for the super-fast help!!
April 12, 2025
Pone que hay un plan gratis que luego es inexistente
Hello Skullness Team, We appreciate your feedback and completely understand your frustration. It's important to us that we clarify any confusion you may have. As clearly stated in our app listing on the Shopify App Store, the free plan is currently available only for development stores, not for active, paying merchants. We realize this information may not have been fully clear, and we apologize if it caused any confusion on your end. Upon reviewing our records, it looks like we haven’t received any previous concerns from you. Please know that we have a team ready to support you 24/7 and guide you through any questions or issues you may have. Our goal is to ensure you have a positive experience with our app, and we’re happy to offer any help you might need. If you’re still interested in using our app, we urge you to please reach out by replying to any of our emails. We’re eager to help and ensure everything works smoothly for you. Looking forward to your response. Code Black Belts Support Team
June 22, 2025
Rating: I rarely write reviews, but I had to make an exception for CBB Video Background because it has truly exceeded my expectations! This app is not only user-friendly and highly functional, but it also boasts features that make video background customization a breeze. Whether you're looking to enhance your professional presentations or just add a personal touch to your video calls, this app has everything you need. What really sets CBB Video Background apart is its tech support. The support team is responsive, knowledgeable, and genuinely caring. They went above and beyond to ensure any issues I encountered were resolved quickly, making my experience smooth and enjoyable. I've used several apps in this category, and CBB Video Background stands out as the top choice. It's reliable, packed with great features, and supported by a fantastic team. Highly recommended for anyone looking to elevate their video setup!
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