CBB Video Background
The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and customer service. Many users highlighted the ease of use and quick installation process, especially for embedding videos on their Shopify sites. The customer support team, particularly individuals like Carlos, Valentina, and Maren, received high praise for their responsiveness, knowledge, and helpfulness in resolving issues. Users also appreciated the app's features for video customization and the ability to enhance their websites with dynamic content. However, there were a few negative reviews mentioning issues like slow performance, glitches, and lack of response from the support team in some cases.
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I love it and its so amazing. work perfectly.
This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!
The app does exactly what i needed and they have the greatest customer service if you have an issue need help. Absolutely and 100% recommended! And thanks for the super-fast help!!
Pone que hay un plan gratis que luego es inexistente
Hello Skullness Team, We appreciate your feedback and completely understand your frustration. It's important to us that we clarify any confusion you may have. As clearly stated in our app listing on the Shopify App Store, the free plan is currently available only for development stores, not for active, paying merchants. We realize this information may not have been fully clear, and we apologize if it caused any confusion on your end. Upon reviewing our records, it looks like we haven’t received any previous concerns from you. Please know that we have a team ready to support you 24/7 and guide you through any questions or issues you may have. Our goal is to ensure you have a positive experience with our app, and we’re happy to offer any help you might need. If you’re still interested in using our app, we urge you to please reach out by replying to any of our emails. We’re eager to help and ensure everything works smoothly for you. Looking forward to your response. Code Black Belts Support Team
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