Gearfashion review for CBB • Video Background
June 15, 2017
We have ben customers with shopify for aboth 12 months now.We have used around 30 / 40 differant apps they have, and delited most of tham as they dont and never ever works. In my soon 61 yers on this planet I have had several webshops and therfore also ben using many differant webhost companys around this planet, but anything like shopify and their apps I have never seen anything like it in any plase on this entire planet. The service,responds,backfees given us from this company and its app develupers you want find in your wildest dreams and immagination any simular as well as worst. I just made an phonecall to shopify support aboth your backgraound vidio crap thats neigther are working as it should as nothing happends whan you choose any backgrounds, and what did they had to say.The same story as always.Iam sorry for your problems we are here to help and blablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablabla As we just payd the outstanding invoice thar we have ben refusing to pay for more than 1 month now, as the CEO and owner of our company,I have desided to saty with this crap out the rest of this month and than moove to another webhost company as soon as we find one that actually are able and know how to sell a service that works as well as how they do business and deels with their customers. We HIGHLY DO NOT RECOMMAND USE OF SHOPIFY AND THEIR APP DEVELPERS. This recomandation are ment as an VERY SERIUS WARNING.
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply] The merchant had the app installed and working properly in their store (up to a 3 weeks after this review was written), before they completely closed their Shopify account. After receiving this review, we contacted the merchant on numerous occasions to find out what the issue was, but received no reply. We then proceeded to contact Shopify support to help mediate the matter. The merchant had so many apps installed that they didn't know which ones they were reviewing and encountered various issues in their store because of that. In summary, it was a case of confusion and misunderstanding in reviewing the wrong app.
