primopodz review for CBB • Video Background

This customer contacted us saying that the video was not working on mobile. We replied quickly to him showing the video working good on mobile (proof can be seen at https://youtu.be/mY1T-7wB-e0) and asking which mobile device he was using but he got angry and uninstalled the app and wrote this negative review. Then installed the app for a minute in another store just to write another negative review. When he contacted us we tested their store on multiple Android and iOS devices and found no issue. We replied quickly to their message.