Videowise Shoppable Videos UGC
Videowise Shoppable video, Live stream, UGC, Social commerce
Rating
4.7
feedback
245
chart
#328
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
26%
-
Less than a year
62%
-
More than a year
5%
Reviews Summary
Videowise is highly praised for its efficient performance in allowing users to input videos onto their websites without affecting loading speed, enhancing user experience. The customer service is commended for being supportive, responsive, and helpful, with account managers like Andrej, Anastasia, and Johanna receiving special mentions for their assistance. Users appreciate the ease of setup, intuitive platform, and features like shoppable videos that elevate the browsing experience. However, there are some negative reviews mentioning issues with pricing, unexpected charges, and dissatisfaction with customer service.
Highlights
Review RSS Feed
All reviews
Dec. 19, 2025
We work with a lot of partners across our ecommerce stack, and Videowise has been one of the most impactful for us. The team is incredibly easy to work with, responsive, and genuinely invested in helping us get the most out of the platform. From PDP video placements to collection and homepage storytelling, Videowise has helped us elevate how we showcase our products without sacrificing site performance. The tools are intuitive, the implementation is smooth, and the insights we get back make it easy to iterate and improve over time. Most importantly, the video experiences we’ve built with Videowise have driven meaningful lifts in engagement, conversion and revenue. It’s become a core part of how we merchandise and tell our product story on-site. Great product, great team, and a partner we’d absolutely recommend to any brand looking to level up their on-site video strategy.
Dec. 12, 2025
Videowise has been a great addition to our website! It is easy to use and offers customizations with design of the widgets. Johanna has been extremely helpful in getting us up and running with Videowise. She’s always checking on our performance and making recommendations for new ideas and changes to tests we’re running.
Dec. 11, 2025
VideoWise has been such a great addition to our site. The live shopping funcation is super easy to use. Our account manager Johanna has been amazing: responsive, proactive, and always going the extra mile to help!
Dec. 11, 2025
We have had a great experience of using the Videowise app and our Account Manager, Tijana, is incredibly helpful – responding quickly to assist with any queries and frequently offering suggestions on how we can optimise our pages.
Nov. 28, 2025
I truly appreciate how Videowise allows me to input videos onto my website without affecting the loading speed, which demonstrates its efficient performance and enhances my site’s user experience. The customer service is commendable, as the support team is always available to assist with any queries, offering a smooth and supportive user journey. Collaborating with Videowise's tech team is a pleasure; they are extremely helpful, especially during the setup process, ensuring everything works efficiently and effectively. The initial setup of Videowise was super easy, which added to the overall satisfaction and seamless experience with the product. I am highly satisfied with Videowise and would rate it a perfect 10 out of 10 in terms of recommending it to others.
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