Rating

5.0

feedback

228

Reviews

chart

#397

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    23%
  • Less than a year
    64%
  • More than a year
    10%

Reviews Summary

Videowise is highly praised by ecommerce merchants for its user-friendly platform, innovative features, and significant improvements in video engagement and conversion rates. The customization options and analytics tools are highlighted as top-notch, making it easy for merchants to optimize their strategies. The dedicated account managers, such as Tijana, are commended for their outstanding support, responsiveness, and valuable insights. The customer service provided by the Videowise team is described as top-notch, with quick responses and sincere assistance. Overall, merchants highly recommend Videowise for its reliability, customer service, and positive impact on conversion rates.

Highlights

User-friendly platform and innovative features
Top-notch customization options and analytics tools
Outstanding customer service and dedicated account managers
Positive impact on video engagement and conversion rates
Highly recommended by ecommerce merchants

Rating Breakdown

  • 5
    97% (221 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2024

The platform is user-friendly, innovative, and has significantly improved our video engagement and conversion rates. The customization options and analytics tools are top-notch, making it easy to optimize our strategy. I love that we have a dedicated account manager. Tijana, who has been incredibly supportive throughout the entire process. She’s always available to answer questions, provide insights, and ensure we’re getting the most out of the platform. If you’re looking for a reliable video commerce platform with outstanding customer service, Videowise is the way to go!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

A game-changing video management solution for any Shopify store. This super user-friendly app seamlessly integrates our product videos and UGC, significantly boosting customer engagement, time on site and essentially conversions. Advanced analytics provide invaluable insights, allowing us to refine our content strategy effectively. Their top-notch customer support ensures we get the most out of the app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Love Videowise, pretty sure it had a good impact on our conversion rate within the first week of rolling out some carrousel and video testimonial on PDP. But really what stood out was the onboarding process. Full white glove. Leonardo B has been outstanding even retrieving videos from our social on our behalf and arranging everything. Highly recomment

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 2, 2024

The Videowise Customer Service is Top Notch! They respond quickly and are sincere in their offer to assist.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 22, 2024

Outstanding Would recommend to all. Leonardo has been a tremendous help with fixing issues and suggesting changes that are driving ROI. His ideas and help have made a huge difference!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

All reviews

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