Videowise: Shoppable Video UGC
Videowise is highly praised by users for its shoppable video features, ease of use, and exceptional customer support. Users appreciate the ability to seamlessly embed videos on their websites without affecting loading speed and the positive impact on sales and engagement. The support team, including representatives like Carlos, Katarina, Johanna, and Tijana, is consistently mentioned for being responsive, proactive, and helpful. The platform's customization options, variety of widgets, and live streaming capabilities are highlighted as standout features that have helped users improve their site's video experience and conversion rates. However, there are a few negative reviews mentioning issues with billing transparency, lack of perceived value for the cost, and challenges with customer service.
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We have been using Videowise for some time now and have been very pleased with the platform. The shoppable video features have been especially valuable, and the ability to seamlessly link and embed videos wherever needed has made implementation incredibly efficient for our team. We have also utilized the Live feature in the past, which made streaming across multiple platforms simple and effective. A special thank you to Carlos for his outstanding support throughout our experience. He has consistently been responsive, proactive, and incredibly helpful whenever assistance was needed. We truly appreciate all of his support.
We have been using VIdeowise for a bit now and have been happy with the results. The videos look great on our stores and we have seen positive results from the A/B testing. We are very happy in particular with the support we receive from Carlos, he has been lightning quick on responses and really helpful overall! Thank you Carlos!
Love videowise. Katarina is great and super helpful!
This is not another app without support- VideoWise actually cares to improve conversion and site engagement and act as a true partner to Skullcandy. The VideoWise app and thier products have the right level of customization and content types to easily match our storefront video content needs. We rarely need dev support and when we do its a 5 minute update, not days of work with new page templates:) The admin is easy to use, we will continue improving our site with VideoWise!
We've had a great experience with Videowise, its let us utilize video way more on our site than we ever have in the past. Our fear was that video would slow down our site speed, but we haven't seen any issues now that we are hosting videos on the Videowise platform. We've also found some new wins with our shopable vidoes on the PDP - overall the app has been great for Legends, and we will continue to test it in new ways.
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