Rating

4.8

feedback

254

Reviews

chart

#285

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    25%
  • Less than a year
    63%
  • More than a year
    6%

Reviews Summary

Videowise is highly praised by users for its ease of use, customization options, and responsive customer support. Users appreciate the platform's ability to integrate videos seamlessly into their websites without affecting site speed. The support team, including representatives like Katarina, Tijana, Johanna, and Carlos, is commended for being knowledgeable, proactive, and helpful in optimizing the app's features for individual businesses. The shoppable video tools, user-generated content integration, and live shopping functions are highlighted as valuable features that enhance the overall user experience and drive engagement and sales. However, there are a few negative reviews mentioning issues with billing, lack of perceived value for the cost, and difficulties in reaching customer service.

Highlights

Ease of use, customization, and seamless video integration
Responsive and knowledgeable customer support
Shoppable video tools and user-generated content integration
Issues with billing and perceived value for cost
Difficulties in reaching customer service

Rating Breakdown

  • 5
    95% (241 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (251)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 30, 2026

Love videowise. Katarina is great and super helpful!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

This is not another app without support- VideoWise actually cares to improve conversion and site engagement and act as a true partner to Skullcandy. The VideoWise app and thier products have the right level of customization and content types to easily match our storefront video content needs. We rarely need dev support and when we do its a 5 minute update, not days of work with new page templates:) The admin is easy to use, we will continue improving our site with VideoWise!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2026

We've had a great experience with Videowise, its let us utilize video way more on our site than we ever have in the past. Our fear was that video would slow down our site speed, but we haven't seen any issues now that we are hosting videos on the Videowise platform. We've also found some new wins with our shopable vidoes on the PDP - overall the app has been great for Legends, and we will continue to test it in new ways.

Store

Legends

Using app

9 months

Total reviews

7

Average rating

4.9

5 / 5 Share

March 17, 2026

We have been using Videowise for just over 6 months now and it is great. The platform is easy to use and has levelled up our website. Tijana has been great and always responsive and always a pleasure to work with! Thank you Tijana. :)

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Videowise is always very responsive and helpful. They have assisted us in elevating our site. Shoutout Carlos for all of his help!

Store

BURLEBO

Using app

10 months

Total reviews

7

Average rating

4.9

All reviews

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