Videowise Shoppable Video UGC
Videowise is highly praised by users for its shoppable video features, ease of use, and exceptional customer support. Users appreciate the platform's ability to seamlessly integrate videos into their stores without affecting site speed. The support team, including representatives like Carlos, Katarina, and Johanna, is consistently mentioned for being responsive, proactive, and helpful. The customization options, variety of widgets, and positive impact on sales and engagement are highlighted as key strengths of the app. However, there are a few negative reviews mentioning issues with pricing transparency, lack of perceived value, and difficulties in reaching customer service.
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We have been using VIdeowise for a bit now and have been happy with the results. The videos look great on our stores and we have seen positive results from the A/B testing. We are very happy in particular with the support we receive from Carlos, he has been lightning quick on responses and really helpful overall! Thank you Carlos!
Love videowise. Katarina is great and super helpful!
We've had a great experience with Videowise, its let us utilize video way more on our site than we ever have in the past. Our fear was that video would slow down our site speed, but we haven't seen any issues now that we are hosting videos on the Videowise platform. We've also found some new wins with our shopable vidoes on the PDP - overall the app has been great for Legends, and we will continue to test it in new ways.
We have been using Videowise for just over 6 months now and it is great. The platform is easy to use and has levelled up our website. Tijana has been great and always responsive and always a pleasure to work with! Thank you Tijana. :)
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