Rating

5.0

feedback

103

Reviews

chart

#1,033

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    36%
  • Less than a year
    47%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its effectiveness in showcasing product videos and increasing customer trust. The customer support, particularly from Leo and Baptiste, is highly appreciated for being responsive, helpful, and providing personalized assistance during onboarding. Users highlight the ease of use of the app, its impact on conversion rates, and the value it adds to their online stores. Additionally, the localization features, user-friendly interface, and proactive support from the team are mentioned as key strengths of the app. However, there are a few mentions of minor technical issues that were promptly addressed by the support team, ensuring a positive overall experience for the users.

Highlights

Positive customer support experience and personalized onboarding
Effectiveness in showcasing product videos and increasing customer trust
Ease of use and impact on conversion rates
Localization features and user-friendly interface
Responsive and proactive support team

Rating Breakdown

  • 5
    100% (103 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (102)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

Nous avons un site multilingue (français, allemand, anglais) et des vidéos dans différentes langues. L'équipe Vidjet nous a aidé à configurer leur fonctionnalité de localisation sur notre site, afin que nous puissions montrer du contenu pertinent aux visiteurs navigant dans différentes langues. Les admin sur hyper disponible, ils répondent très rapidement et compétents. Je recommandes les yeux fermés !

Store

Sauvai

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Baptiste helped me to install the Stories widget in our custom-coded theme. Thanks to him for his help during my onboarding!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Really happy my recommendations and tutorials were helpful! If you have any other questions or I need assistance with something, we're always available on the chat. - Baptiste

5 / 5 Share

Sept. 29, 2025

Leo is the best customer support (the Coofounder ) I am using this app almost in 6 shopify stores, it is converting really well, and give my customers more trust by showing our products videos, and reviews on our websites, people likes to see than reading. I will keep using this app in evey new stores i will create. Keep doing the hardwork Mate.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Leo here - Thank you very much for the great review. It was a pleasure to help you to set up your accounts. Feel free to contact me again on the chat if you have any question! Have a great day. :)

5 / 5 Share

Aug. 28, 2025

Highly recommendable. Exactly what I was looking for. Simple and effective app, and great onboarding from Baptiste and fantastic UX help from Leo!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much Mathias for this amazing review. We love your informative video stories on your product pages. We also love the floating bubbles you set up on your image galleries. It's definitely cool. If you have any questions, we're here to help!

5 / 5 Share

July 23, 2025

Très bon accompagnement pour l'onboarding. Baptiste s'est chargé de nous envoyer des recommandations sur-mesures, et a fait la migration de nos vidéos vers Vidjet.

Store

BAAL-R

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Un grand merci pour cet avis. 😃 À dispo si vous avez la moindre question, ou besoin de nouveaux conseils !

All reviews

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