Rating

5.0

feedback

103

Reviews

chart

#1,248

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    35%
  • Less than a year
    48%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the amazing support provided by the team. Customers appreciate the ease of use of the app, its effectiveness in increasing conversions, and the personalized onboarding assistance they received. The localization feature for multilingual sites and the ability to showcase videos on product pages were highlighted as key benefits. Users also mentioned the quick response times and competence of the customer support team, particularly mentioning team members like Baptiste and Leo. Some users mentioned that the app helped modernize their websites, improve engagement, and enhance the overall customer experience. However, there were a few isolated incidents of technical issues that were promptly addressed by the support team, showcasing their dedication to customer satisfaction.

Highlights

Positive customer support and personalized onboarding assistance
Ease of use and effectiveness in increasing conversions
Localization feature for multilingual sites and video showcasing on product pages
Quick response times and competence of customer support team
Occasional technical issues promptly addressed by support team

Rating Breakdown

  • 5
    100% (103 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (102)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2025

Amazing support!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

It has been a pleasure helping you on our chat today! Thank you very much for the review, we appreciate it. If you need any help or any recommendations, feel free to contact us at any time!

5 / 5 Share

Dec. 2, 2025

Nous avons un site multilingue (français, allemand, anglais) et des vidéos dans différentes langues. L'équipe Vidjet nous a aidé à configurer leur fonctionnalité de localisation sur notre site, afin que nous puissions montrer du contenu pertinent aux visiteurs navigant dans différentes langues. Les admin sur hyper disponible, ils répondent très rapidement et compétents. Je recommandes les yeux fermés !

Store

Sauvai

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci Sarah pour ce super avis ! Nous restons disponibles si vous avez la moindre question concernant la configuration de votre compte, et l'ajout de vidéos dans différentes langues.

5 / 5 Share

Nov. 26, 2025

Baptiste helped me to install the Stories widget in our custom-coded theme. Thanks to him for his help during my onboarding!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Really happy my recommendations and tutorials were helpful! If you have any other questions or I need assistance with something, we're always available on the chat. - Baptiste

5 / 5 Share

Sept. 29, 2025

Leo is the best customer support (the Coofounder ) I am using this app almost in 6 shopify stores, it is converting really well, and give my customers more trust by showing our products videos, and reviews on our websites, people likes to see than reading. I will keep using this app in evey new stores i will create. Keep doing the hardwork Mate.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Leo here - Thank you very much for the great review. It was a pleasure to help you to set up your accounts. Feel free to contact me again on the chat if you have any question! Have a great day. :)

5 / 5 Share

Aug. 28, 2025

Highly recommendable. Exactly what I was looking for. Simple and effective app, and great onboarding from Baptiste and fantastic UX help from Leo!

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much Mathias for this amazing review. We love your informative video stories on your product pages. We also love the floating bubbles you set up on your image galleries. It's definitely cool. If you have any questions, we're here to help!

All reviews

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