ViralSweep Giveaways Contests
Run Giveaways, Contests, Sweepstakes to go viral & boost sales
Rating
4.3
feedback
141
chart
#1,625
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
4%
-
Less than a month
28%
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Less than a year
54%
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More than a year
9%
Reviews Summary
The reviews for the ViralSweep Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include great customer support, helpful and responsive team members like Billie and Aldin, easy setup for giveaways, and effective promotion tools. Users appreciate the app's functionality, especially for running contests and sweepstakes. On the other hand, negative comments mention issues with pricing, complexity in setup, poor integration with Shopify, and glitches in the web app. Some users found the app overpriced for the features provided, while others faced challenges with embedding promotions into their Shopify themes.
Highlights
Review RSS Feed
All reviews
March 1, 2026
Overly complicated to setup, overpriced, the base $49 plan really doesn't get you much...so your next option is $199. I'm sure it's a good app, but it's ridiculously complicated and for the money, their are far better options.
Dec. 11, 2025
We ran a small giveaway and couldn’t have asked for a better app. Setup was flawless, the support team was awesome, and everything worked exactly the way we needed it to. If you’re running any kind of giveaway, this is the app to use.
Nov. 13, 2025
- Integrates very poorly with Shopify. - Web app is a bit glitchy when trying to edit/preview changes - Certain ViralSweep features that are advertised as being part of a plan are not actually full supported by Shopify and cannot be used. I read the (already extremely complicated) marketing documentation in advance to figure out what ViralSweep platform could/couldn't do. I then paid for a subscription, which I am fairly selective about and don't do often. My intention was to setup an enter to win campaign on my site with no purchase necessary. I spent several hours in ViralSweep designing and configuring this. I then went to install/embed it into my store, (a pretty basic thing that I would expect to be supported by an app like this that is in the Shopify app store). Unfortunately, my entry form/promo failed to show up in my theme despite a number of different approaches. I was told that promotions that don't require a purchase cannot be embedded into your theme. I have to say, this was a pretty disappointing experience. I'm generally wary about apps that are not "built for Shopify" and this is the exact reason. I would suggest contacting them to confirm your exact use case is supported before you subscribe. If not, just look somewhere else.
Hi there, Thank you for sharing your feedback. I’m sorry for the frustration this issue caused — that’s never the experience we want for you as a valued ViralSweep client. After reviewing the interaction with our support team, I can confirm that a ticket was created and the matter was promptly escalated to our developers. Our team was able to identify the root cause; however, during the investigation, we found that our access to your store had been revoked. This prevented us from completing the necessary troubleshooting to fully resolve the issue. Our technical team reached out to request renewed access so they could move forward with the fix. Please know that this is an issue we can resolve with the appropriate store access and development time, and we remain committed to ensuring everything functions smoothly for you moving forward. If you’d like us to revisit this or need further assistance, we’re here and ready to help. Just let us know how you’d like to proceed.
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