Search & Discovery ‑ Visely
Visely product search & discovery service
Rating
5.0
feedback
45
chart
#9,194
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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2%
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31%
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More than a year
64%
Reviews Summary
Visely is highly praised for its exceptional customer service, customization options, and powerful features that have significantly boosted sales for many users. The team behind Visely is commended for their responsiveness, willingness to customize features, and white-glove service that goes above and beyond. Users appreciate the speed at which the team implements changes, the ease of use of the app, and the positive impact on average order value and overall sales. The app is described as a must-have for online businesses looking to enhance their product recommendations and increase conversions. However, some users mention the high cost of the app as a potential downside, despite acknowledging the value it provides.
Highlights
Rating Breakdown
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All reviews
Feb. 9, 2024
For our two Shopify stores, Visely is so much more than an out of the box shopify search & filter app. They have gone above and beyond expectations fulfilling every wish on our collection pages. During our frequent sale preparations, Visely has been very helpful both in their top notch correspondence & feature support. Our requests are often complicated however Visely grows & adapts their feature set to accommodate our special requests. If you're looking for a partner to help super power your Collection pages with filters and all kinds of customizations, this is it!
April 29, 2021
Amazing app in terms of features but even better customer service. I could not speak more highly of all the team and their great work and speed!
Thank you for the kind words and your business!
March 2, 2021
This app and the developers are wonderful. Let me start by saying, this app is optimized and quick. So often apps bog down stores and are unusable. I have injected this app code into several places in my store as well as my forum. So far it's been great having the devs custom code things in. Now I'm a store with a full time dev team normally. However having these guys who specialize in their app has really sped up modifications. I'll be on the most expensive plan and so far, if they continue this response time and attention to detail, it's well worth it. This is still phase 1 of implementation with some more advanced ones coming up. The AI in the app seems to be quite well written. This far surpasses making your own product recommendations, and other apps I've tried, and I've tried nearly all of them. They either come short in loading times, or the way their AI/recommendation system works. I hope this helps other store owners who are looking for professional level service form an app as I always am.
Thank you for your feedback, much appreciated :) Our commitment as well as the response time is here to last and ensure you take the most out of Visely recommendations. Happy to have you aboard!
Oct. 20, 2020
The Visely team is phenomenal! They definitely know what they are doing, and have put in the extra time and effort to make sure we are happy. Yes, the price is a lot but it is worth every penny.
Thanks a lot for choosing Visely and sharing your feedback :) We are always happy to contribute to the growth of our Merchants. Going the extra mile is in our DNA!
Oct. 5, 2020
The visely team has been amazing to work with. They are very hands on and take time to actually customize everything to fit in naturally on your website. Their technical ability is very high, even helped us troubleshoot a bug caused by another app on our website. The recommendations themselves are great and have provided AOV lift.
Thank you for your feedback :) Brand identity is what we value the most and our team always makes sure Visely fits and looks native to any theme, no matter how customized it is. Happy to be part of your journey!
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