Search & Discovery ‑ Visely for Shopify

Search & Discovery ‑ Visely

Visely product search & discovery service

Rating

5.0

feedback

45

Reviews

chart

#7,359

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    2%
  • Less than a year
    31%
  • More than a year
    64%

Reviews Summary

Visely is highly praised for its exceptional customer service and customization options. Users appreciate the app's ability to enhance collection pages, provide personalized recommendations, and improve average order value. The team behind Visely is commended for their responsiveness, technical expertise, and willingness to go above and beyond to meet the needs of online store owners. The app is described as a valuable investment that pays for itself through increased sales and improved customer experience. However, some users mention that the pricing is on the higher side.

Highlights

Exceptional customer service and customization options
Personalized recommendations and improved average order value
Responsive and knowledgeable team
Valuable investment with increased sales
Higher pricing

Rating Breakdown

  • 5
    98% (44 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 9, 2024

For our two Shopify stores, Visely is so much more than an out of the box shopify search & filter app. They have gone above and beyond expectations fulfilling every wish on our collection pages. During our frequent sale preparations, Visely has been very helpful both in their top notch correspondence & feature support. Our requests are often complicated however Visely grows & adapts their feature set to accommodate our special requests. If you're looking for a partner to help super power your Collection pages with filters and all kinds of customizations, this is it!

Store

Kidpik

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2021

Amazing app in terms of features but even better customer service. I could not speak more highly of all the team and their great work and speed!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words and your business!

5 / 5 Share

March 2, 2021

This app and the developers are wonderful. Let me start by saying, this app is optimized and quick. So often apps bog down stores and are unusable. I have injected this app code into several places in my store as well as my forum. So far it's been great having the devs custom code things in. Now I'm a store with a full time dev team normally. However having these guys who specialize in their app has really sped up modifications. I'll be on the most expensive plan and so far, if they continue this response time and attention to detail, it's well worth it. This is still phase 1 of implementation with some more advanced ones coming up. The AI in the app seems to be quite well written. This far surpasses making your own product recommendations, and other apps I've tried, and I've tried nearly all of them. They either come short in loading times, or the way their AI/recommendation system works. I hope this helps other store owners who are looking for professional level service form an app as I always am.

Using app

4 months

Total reviews

15

Average rating

4.5

Developer Reply

Thank you for your feedback, much appreciated :) Our commitment as well as the response time is here to last and ensure you take the most out of Visely recommendations. Happy to have you aboard!

5 / 5 Share

Oct. 20, 2020

The Visely team is phenomenal! They definitely know what they are doing, and have put in the extra time and effort to make sure we are happy. Yes, the price is a lot but it is worth every penny.

Using app

6 months

Total reviews

13

Average rating

4.9

Developer Reply

Thanks a lot for choosing Visely and sharing your feedback :) We are always happy to contribute to the growth of our Merchants. Going the extra mile is in our DNA!

5 / 5 Share

Oct. 5, 2020

The visely team has been amazing to work with. They are very hands on and take time to actually customize everything to fit in naturally on your website. Their technical ability is very high, even helped us troubleshoot a bug caused by another app on our website. The recommendations themselves are great and have provided AOV lift.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback :) Brand identity is what we value the most and our team always makes sure Visely fits and looks native to any theme, no matter how customized it is. Happy to be part of your journey!

All reviews

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