All reviews

Rating Breakdown

  • 5
    98% (44 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Feb. 9, 2024

For our two Shopify stores, Visely is so much more than an out of the box shopify search & filter app. They have gone above and beyond expectations fulfilling every wish on our collection pages. During our frequent sale preparations, Visely has been very helpful both in their top notch correspondence & feature support. Our requests are often complicated however Visely grows & adapts their feature set to accommodate our special requests. If you're looking for a partner to help super power your Collection pages with filters and all kinds of customizations, this is it!

Store

Kidpik

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2021

Amazing app in terms of features but even better customer service. I could not speak more highly of all the team and their great work and speed!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words and your business!

5 / 5 Share

March 2, 2021

This app and the developers are wonderful. Let me start by saying, this app is optimized and quick. So often apps bog down stores and are unusable. I have injected this app code into several places in my store as well as my forum. So far it's been great having the devs custom code things in. Now I'm a store with a full time dev team normally. However having these guys who specialize in their app has really sped up modifications. I'll be on the most expensive plan and so far, if they continue this response time and attention to detail, it's well worth it. This is still phase 1 of implementation with some more advanced ones coming up. The AI in the app seems to be quite well written. This far surpasses making your own product recommendations, and other apps I've tried, and I've tried nearly all of them. They either come short in loading times, or the way their AI/recommendation system works. I hope this helps other store owners who are looking for professional level service form an app as I always am.

Using app

4 months

Total reviews

18

Average rating

4.6

Developer Reply

Thank you for your feedback, much appreciated :) Our commitment as well as the response time is here to last and ensure you take the most out of Visely recommendations. Happy to have you aboard!

5 / 5 Share

Oct. 20, 2020

The Visely team is phenomenal! They definitely know what they are doing, and have put in the extra time and effort to make sure we are happy. Yes, the price is a lot but it is worth every penny.

Using app

6 months

Total reviews

13

Average rating

4.9

Developer Reply

Thanks a lot for choosing Visely and sharing your feedback :) We are always happy to contribute to the growth of our Merchants. Going the extra mile is in our DNA!

5 / 5 Share

Oct. 5, 2020

The visely team has been amazing to work with. They are very hands on and take time to actually customize everything to fit in naturally on your website. Their technical ability is very high, even helped us troubleshoot a bug caused by another app on our website. The recommendations themselves are great and have provided AOV lift.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback :) Brand identity is what we value the most and our team always makes sure Visely fits and looks native to any theme, no matter how customized it is. Happy to be part of your journey!

5 / 5 Share

Sept. 28, 2020

The best and most affordable product recommendation app out there, been using Visely for about 2 years now and its the best choice ive made for our store.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing this with the community :) We are proud to make a difference and to have the privilege working with you all these years!

5 / 5 Share

May 7, 2020

Great app with amazing white glove service. Yes, it is expensive, but Alex and his team are worth it.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback :) Always there for our Merchants and happy to be of a help!

5 / 5 Share

April 28, 2020

Visely does what it says on the tin, but more importunely the white glove customisation and overall customer service from Alex is absolutely outstanding!

Using app

6 months

Total reviews

9

Average rating

4.2

5 / 5 Share

Jan. 29, 2020

Absolutely love working with the Visely team! The white glove service is amazing, have had so much done to have things match our store perfectly- nothing is too much trouble. Any queries are responded too very quickly and changes made incredibly fast. So, so glad we made the change! Couldn't recommend highly enough

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing this with the community! In a world moving so fast there is no other way for us making it happen for our Merchants!

5 / 5 Share

Dec. 10, 2019

The team at Visely have been awesome! Very responsive and quick to work with you to optimise your site to ensure you get the highest spend out of your customer. This app pays for itself and more. If you want to increase the average spend on your site I would highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Being always there for our merchants when they need it is at the core of Visely. Thank you for the kind words and for being part of Visely family!

5 / 5 Share

Sept. 30, 2019

Fantastic team--their custom recs (and rec styling) have improved our shop and upped our cart size significantly. Highly recommend!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

It's been a pleasure working with your team. We are happy Visely and our team contributed to the performance metrics of your store! Thank you!

5 / 5 Share

Aug. 27, 2019

We have been using this app for a few months now and I am very impressed. The Visely team were very helpful getting it set up to match our theme and have continued to be responsive and good to work with. Great app, highly recommended.

Using app

Over 4 years

Total reviews

6

Average rating

4.0

Developer Reply

Appreciate your time to write this feedback! We couldn't be more happy to learn about the value Visely and its team brings to our merchants!

5 / 5 Share

Aug. 8, 2019

This is a wonderful product recommendation app and the customer service is fantastic! I have recommendations through our entire site, including home page, collections, product x2, shopping cart... and they all work flawlessly with our custom theme. Customer service always responds quickly (often within an hour). They have been able to help us with custom coding and adjustments as needed. We have a few products that are not able to be purchased online so having an app that can recommend products based off of view this view that and product attributes, not just purchase history was really important for us. Visely is able to create customized recommendations on our site for a truly personalized customer experience. I highly recommend using Visely for your product recommendation app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for a detailed review! It is a pleasure working with New England Cheesemaking Supply Company team to deliver the best of Visely!

5 / 5 Share

July 26, 2019

Prompt and responsive and willing to customize features to meet my needs. I've tried 4 other similar apps and Visely is by far the best solution. They've gone out of there way to understand my unique business needs and customized solution to fit them. Highly recommend.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! Happy to help our merchants provide an outstanding experience for their customers that would perfectly align with the business needs.

5 / 5 Share

May 23, 2019

We recently switched from another product recommendation app and have been very happy with Visely. Sergiu was incredibly helpful setting up the app and unbelievably responsive.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your kind words. It's great that the transition from another app went smoothly!

5 / 5 Share

May 23, 2019

Visely has been great to work with. Their team set everything up for me to be just right. They match it with my sites design and feel. I recently started using software to localize all my prices and they've spent a ton of time working with REACH to make sure all localization works within their own recommendations. I'm on Plus, so they're even working on setting up personalized recommendations for customers at checkout along with a dynamic counter to encourage customers to spend more and get free shipping. Overall, they've been insanely helpful and have made this a great app to use. Most of the other apps require a ton of manual setup and having someone come in to do it all for you is a huge bonus vs having a freelance dev try and figure it out.

Store

ZOX

Using app

About 4 years

Total reviews

10

Average rating

4.2

Developer Reply

Thanks so much for your review! It is great to see merchants take full advantage of all customization features our app and service offers. I must admit I'm really impressed myself with how Visely is setup on zox.la Thanks again for your kind words and for your business!

5 / 5 Share

March 25, 2019

Visely is exactly what we were looking for. We looked at a number of other solutions such as Limespot and Nosto. Visely came out on top. Excellent recommendations and fairly priced.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for choosing us, among other, excellent, product recommendation services!

5 / 5 Share

Feb. 10, 2019

Visely is a 5-star product recommendations service. I chose this service because it is easy to use, native to Shopify, powerful in terms of where you can display the various widgets, granular cross-sell controls, and stellar service. I highly recommend this all-in-one, full-service recommendation platforms if you are looking for a single recommendations engine to rule them all.

Using app

Over 2 years

Total reviews

61

Average rating

3.2

Developer Reply

Thank you for your review. We did forge our recommendation engine in the fires of Mount Doom, so it makes perfect sense 🧙‍♂️!

5 / 5 Share

Jan. 19, 2019

10/10 App. Amazing support from the developers. Would highly recommend Visely for anyone wanting to implement recommendations into their shopify site.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2018

Visely app is the best app for product recommendations in Shopify, and has proven to boost my sales by a good percentage. I highly recommend going with the premium plan, as you can really customize to your hearts desire and the white glove service is UNMATCHED by any app I have every interacted with. Sergiu and his team are almost always immediately responsive, have never left any issue I have brought to their table unresolved, and always go above and beyond the call of duty to make sure my needs are met. I cannot recommend this app enough.

Using app

6 months

Total reviews

1

Average rating

5.0