3D & AR Customize Products 360
3D & AR Product Customization Tool - Shopify App Store
Rating
3.6
feedback
9
chart
#2,523
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
0%
-
Less than a month
11%
-
Less than a year
67%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with a combination of positive and negative feedback. Some users have praised the app for its ability to enhance product visibility and improve sales, as well as for its ease of use and customization options. The support team behind the app has also been commended for their responsiveness and helpfulness. However, there are also negative reviews highlighting issues such as the AR feature not working, lack of customer support or contact information, long loading screens, and outdated documentation. Some users have expressed frustration with the lack of updates and support from the company.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 8, 2025
Nothing but loading screens. No support or even documentation. Check out their help page: https://help.paas3d.com/ At the time of this writing, sections of their website have been completing missing for a month despite requests for help. Looks like this app hasn't been updated in years. Seems like a small company that got bought up by a larger Chinese company and then ignored by that company.
Sorry for the inconvenience, we are really sorry for the inconvenience. The error problem of our APP has been modified before and has been informed to you by email. Our APP is still in normal operation, if you encounter any problems during the use of the contact@paas3d.com email, we will help you solve them in a timely manner.
Feb. 28, 2024
La aplicación funciona al 100 % De todas las aplicaciones que intenté utilizar en mi página, esta es la única que es fácil de personalizar y de utilizar es la mejor de todas, sin duda me utilizaría siempre. Muchas gracias y el soporte técnico, siempre oportuno.
July 24, 2023
Great service, they tok care of all my requirements to a really affordable price. 100% recommendation
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