3D & AR Customize Products 360
3D & AR Product Customization Tool - Shopify App Store
Rating
2.6
feedback
6
chart
#3,447
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with some users experiencing issues with the AR feature not working and lack of support. Some users mentioned difficulties in contacting support and encountering errors on the support website. However, there were positive reviews praising the app for its potential to enhance product sales and improve website appearance. Users who were able to receive support appreciated the assistance provided, although some functionalities like assigning 3D models to product variants were still lacking. Overall, the app seems to have room for improvement in terms of support and functionality updates.
Highlights
Review RSS Feed
All reviews
July 29, 2025
the app doesn't work, and no support is available the support website has an error message so there is no way to contact anyone.. Edited: the support came back to me and gave me all the help they can. we still couldn't use the app because we needed the option to assign 3d models to product variants but the support was good eventually.
Jan. 8, 2025
Nothing but loading screens. No support or even documentation. Check out their help page: https://help.paas3d.com/ At the time of this writing, sections of their website have been completing missing for a month despite requests for help. Looks like this app hasn't been updated in years. Seems like a small company that got bought up by a larger Chinese company and then ignored by that company.
Sorry for the inconvenience, we are really sorry for the inconvenience. The error problem of our APP has been modified before and has been informed to you by email. Our APP is still in normal operation, if you encounter any problems during the use of the [email protected] email, we will help you solve them in a timely manner.
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