VOL Shipping Protection Upsell for Shopify

VOL Shipping Protection Upsell

Shipping protection for lost, damaged, and stolen packages
Rating
5.0
Feedback
18
Reviews
Chart
#4,921
Shopify

All reviews

5 / 5 Share
Aug. 25, 2026

Fast responses, helpful founder, and no unnecessary waste of time. Vugar made the setup process easy and answered all of our questions. The app has been running smoothly since first day.

Store Using app Total reviews Average rating
Riyal Deal 4 days 5 5.0
Developer Reply

Thank you so much for your review! 🙏 I really appreciate your comment about "no unnecessary waste of time"—that's exactly how I believe support should work. When merchants need help, they shouldn't have to wait or jump through hoops. I'm glad everything has been running smoothly since day one. Thank you for trusting VOL Shipping Protection! — Vugar 😊

5 / 5 Share
Aug. 23, 2026

We had a few issues during setup and Vugar was incredibly responsive. Every issue was resolved quickly, and we never felt like we were waiting around for answers. Excellent customer service and a very smooth onboarding experience. Cant recomment more..

Store Using app Total reviews Average rating
qamvexa 2 days 4 5.0
Developer Reply

Thank you so much for updating your review! 🙏 I know setup issues can be frustrating, so I'm really glad we were able to solve everything quickly and get you up and running without delays. Thank you for giving us the opportunity to help. It means a lot that you would recommend the app after your experience. — Vugar 😊

5 / 5 Share
Aug. 21, 2026

The app itself is great, but what really stood out was the support by Vugar - he alway reply within minutes, It's rare to find that level of support from a Shopify app founder. He personally helped us customize the widget, and even followed up afterward to make sure everything was working correctly.

Store Using app Total reviews Average rating
Wajha Hub 2 days 5 5.0
Developer Reply

Thank you so much for this thoughtful review! 🙏 It was a pleasure helping you customize the widget. Every store has its own branding, and I always enjoy making sure the app feels like a natural part of your storefront. Thank you as well for mentioning the follow-up. We always try to make sure everything continues working after setup—not just during installation. Really appreciate your trust! — Vugar 😊

5 / 5 Share
Aug. 21, 2026

VOL Shipping Protection gives us full control voer fragile pakcages we ship. The app is easy to configure, and Vugar was quick to respond when we needed help adjusting the settings. Nice app.

Store Using app Total reviews Average rating
TheRayastore 2 days 5 5.0
Developer Reply

Thank you so much for your review! 🙏 I'm really happy the app gives you the level of control you were looking for over your fragile shipments. Shipping protection should work around your business—not the other way around. Thanks for trusting VOL Apps, and I'm always here if you need anything else. — Vugar 😊

5 / 5 Share
Aug. 19, 2026

The cart protection widget works well, the dashboard is clear, and I liked the claim button too. Vugar was super helpful with setup questions.

Store Using app Total reviews Average rating
Zoegizelle 5 days 5 5.0
Developer Reply

Thank you so much for your review! 🙏 I'm glad you found both the dashboard and the claims experience easy to use. We wanted merchants to have a clean interface that makes managing shipping protection straightforward. It was a pleasure helping with your setup questions. Thanks again for choosing VOL Apps! — Vugar 😊

5 / 5 Share
Aug. 19, 2026

Good shipping protection app with a clean setup and helpful support. We wanted something that would let us offer protection while still managing the customer relationship ourselves. Recommended one!

Store Using app Total reviews Average rating
Rug Studio 3 days 8 4.9
Developer Reply

Thank you so much for your recommendation! 🙏 One of the biggest reasons we built VOL Shipping Protection was to let merchants keep ownership of their customer relationship instead of handing claims off to a third party. I'm really happy that's exactly what you were looking for. Thank you for putting your trust in us! — Vugar 😊

5 / 5 Share
Aug. 16, 2026

What I like most about VOL Shipping Protection is that it is simple. Some apps feel bloated or difficult to configure, but this one was for beginner level.

Store Using app Total reviews Average rating
Desertora 2 days 5 5.0
Developer Reply

Thank you so much for your review! 🙏 I smiled when I read that the app felt "beginner level" to set up—that's exactly what we were aiming for. Shipping protection shouldn't require hours of learning or complicated configuration. Thank you for choosing VOL Apps, and welcome aboard! — Vugar 😊

5 / 5 Share
Aug. 10, 2026

The VOL app feels light and reliable so far. We also appreciated the fast support from Vugar, who helped us make small changes and get the widget looking fit to our front.

Store Using app Total reviews Average rating
Zenwarda 1 day 5 5.0
Developer Reply

Thank you so much for your review! 🙏 I'm really glad the app feels lightweight and reliable. We try to keep things fast, simple, and focused on what merchants actually need. It was also my pleasure helping fine-tune the widget so it blended nicely with your storefront. Thanks again for trusting VOL Apps! — Vugar 😊

5 / 5 Share
Sept. 19, 2026

Having VOL Shipping Protection on our store gives customers more confidence when placing orders, especially for packages that includes few items to be safe from damage or lost. This App was easy to manage, and the customization options are helpful. Vugar was responsive and hands-on during setup, which made the whole process much easie.

Store Using app Total reviews Average rating
Sahrovexa 12 days 3 5.0
5 / 5 Share
Aug. 5, 2026

Great app if you want to offer shipping protection, the protection option is easy for customers to understand as we offered quite few custom options. got a great support so far!

Store Using app Total reviews Average rating
Hair Sweden 2 days 8 5.0
Developer Reply

Thank you so much for your kind review! 🙏 I'm happy to hear your customers are finding the protection options easy to understand, especially with your custom setup. We believe shipping protection should be clear and transparent for shoppers while giving merchants the flexibility they need. It was a pleasure helping you get everything configured. Thank you for choosing VOL Apps—we're always here whenever you need us. — Vugar 😊

5 / 5 Share
Aug. 4, 2026

this one is cleaner and easier to use. Vugar helped us quickly and made sure everything was configured correctly for our store. the app gives us more control over the customer experience. Support was a big plus.

Store Using app Total reviews Average rating
smartsouqs 2 days 5 5.0
Developer Reply

Thank you so much for your wonderful review! 🙏 I'm really happy to hear you found VOL cleaner and easier to use than the alternatives you considered. We put a lot of thought into making the app intuitive while still giving merchants the flexibility they need. It was a pleasure helping you get everything configured correctly for your store. Knowing that the app gives you more control over your customer experience is exactly the kind of feedback we love to hear. Thank you for trusting VOL Apps. We'll continue working hard to keep both the app and our support at the level you expect. If you ever need anything, I'm always just a message away. — Vugar 😊

5 / 5 Share
Sept. 19, 2026

Quick support ,clean dashboard ,and flexible pricing options. Very very very good app .

Store Using app Total reviews Average rating
BuzzBuy Hub About 2 months 5 5.0
Developer Reply

Thank you so much for your 5-star review! 🙏 I'm delighted to hear you're enjoying the app and found the dashboard clean, the pricing flexible, and our support responsive. We work hard to keep everything simple and merchant-friendly while giving stores the flexibility they need. Thank you for trusting VOL Apps. If you ever have any questions or ideas for new features, I'm always happy to help. — Vugar 😊

5 / 5 Share
July 27, 2026

De los mejores soportes técnicos que he visto en las aplicaciones de Shopify. Recomendado 100%.

Store Using app Total reviews Average rating
Developer Reply

¡Muchísimas gracias por tu reseña y por recomendarnos al 100%! 🙏 Nos alegra muchísimo saber que has tenido una de las mejores experiencias de soporte técnico entre las aplicaciones de Shopify. Comentarios como el tuyo motivan a todo nuestro equipo a seguir ofreciendo un servicio rápido, cercano y de calidad. ¡Gracias por confiar en VOL Apps! Si alguna vez necesitas ayuda o tienes alguna sugerencia para mejorar la aplicación, estaremos encantados de ayudarte. — Vugar 😊

5 / 5 Share
July 10, 2026

we wanted a simple way to offer protection without sending customers through a separate third-party process. Setup was quick, and the app fit into our cart experience nicely. The dashboard and cusotmer portal is easy to understand, and managing protected orders feels straightforward. Vugar was very quick to help us with set up and answered our questions clearly.

Store Using app Total reviews Average rating
FitSlim Store 1 day 5 5.0
Developer Reply

Thank you so much for your thoughtful review! 🙏 I'm really happy to hear the app gave you the simple shipping protection experience you were looking for without sending customers through a separate third-party process. Making the protection flow feel like a natural part of the checkout experience has been one of our main goals. It's also great to know you found both the dashboard and customer portal easy to use. I truly appreciate your kind words about the support—it was a pleasure helping you get everything set up and answering your questions along the way. Thank you for trusting VOL Apps. If there's ever anything we can do to make the app even better for your store, I'm always just a message away. — Vugar 😊

5 / 5 Share
June 24, 2026

nice

Store Using app Total reviews Average rating
Metrobasket 11 days 10 5.0
Developer Reply

Thank you so much for your 5-star review! 🙏 Even a short review like this means a lot to us. We're really happy you're enjoying the app, and we appreciate you taking the time to support our team. If you ever need help or have ideas for improvements, just send me a message—I'll be happy to help. — Vugar 😊

5 / 5 Share
June 23, 2026

Exactly what we needed. simple app to add protection for fragile items in cart. Fast setup and responsive support. Thanks

Store Using app Total reviews Average rating
usclothing 8 days 5 5.0
Developer Reply

Thank you so much for your review! 🙏 I'm really glad the app was exactly what you were looking for. We designed it to make adding shipping protection for fragile items as simple as possible, so it's great to hear the setup was quick and that everything worked smoothly for your store. Thank you for trusting VOL Apps. If you ever need any help or have ideas for new features, I'll be happy to assist. — Vugar 😊

5 / 5 Share
June 18, 2026

Exactly what we needed. simple app to add protection for fragile items in cart. Fast setup and responsive support. Thanks!

Store Using app Total reviews Average rating
Keeman About 24 hours 2 5.0
Developer Reply

Thank you so much for your review! 🙏 I'm really glad VOL Shipping Protection turned out to be exactly what you needed. We built the app to make offering protection for fragile items as simple as possible, so it's great to hear the setup was quick and everything worked smoothly from the start. Thanks again for choosing VOL Apps. If you ever need anything as your store grows, I'm always happy to help. — Vugar 😊

5 / 5 Share
June 18, 2026

We switched to VOL after testing a few similar apps, and this one feels much cleaner and easier to manage. The setup was simple, the cart widget looks great - thanks ro founder helped us tweak a CSS a bit, and we like being able to control the protection pricing and claims process ourselves. I must say that Support has been excellent. Vugar was fast, helpful, and clear with every question we had. The app does what we need. Highly recommended for merchants who want a reliable shipping protection app with responsive support.

Store Using app Total reviews Average rating
livarouae 5 days 12 5.0
Developer Reply

Thank you for taking the time to write such a detailed review! 🙏 Reading feedback like this is incredibly rewarding. I'm especially happy that after trying several other apps, VOL felt cleaner and easier to manage. We spend a lot of time keeping the experience simple while still giving merchants full control over their shipping protection program. It was a pleasure helping you with the CSS tweaks and making sure everything matched your storefront. Little details like that can make a big difference. Thank you again for trusting us. We're excited to keep improving the app and supporting your business as it grows. — Vugar 😊

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