one nova review for VolumeBoost ‑ Volume Discounts
July 3, 2023
The support team is so bad. They ignore me when they can not fix the issue properly. There is no idea for me to use this app. The man who ignored me was Vatsal. ーーーーーーーーーーーーーーー After this review, the expert came up. He help me solving the problem.Thank you very much.
We apologize for the negative experience you had with our support team, particularly with Vatsal. We take customer feedback seriously and will investigate this matter further to ensure it doesn't happen again. And we're glad to hear that the expert was able to assist you and solve the problem. Thank you for giving us the opportunity to make things right. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
