Rating

4.6

feedback

1,266

Reviews

chart

#281

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    6%
  • Less than a month
    24%
  • Less than a year
    49%
  • More than a year
    18%

Reviews Summary

The Shopify App has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, quick response times, and helpful support team. Users appreciated the app's functionality in providing volume discounts and its ease of use. The support team was praised for going above and beyond to assist with customizations and resolving issues promptly. On the other hand, negative feedback focused on issues with discount application, delays in resolving problems, and difficulties in removing products from offers. Some users also mentioned challenges with multilingual websites and compatibility with other apps.

Highlights

Excellent customer service and support
Ease of use and functionality
Challenges with discount application and product removal
Compatibility issues with other apps
Prompt response times and quick issue resolution

Rating Breakdown

  • 5
    83% (1,051 ratings)
  • 4
    6% (74 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (16 ratings)
  • 1
    9% (113 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 14, 2024

Great support to have this app in my store perfect for my frame shop store as customers buy bulk amount and they can save

Using app

39 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We’re delighted to hear that our app is working well for your frame shop and that it helps your customers save when buying in bulk. If you need any further assistance or have suggestions for improvements, just let us know. We’re here to help! Best regards,

1 / 5 Share

Oct. 13, 2024

Stop working most of the time.

Using app

About 2 years

Total reviews

2

Average rating

1.0

Developer Reply

We're sorry to hear you’re having trouble, and we see we reached out for more information but haven’t heard back yet. We want to help you get this resolved as quickly as possible. Please let us know how we can assist you further! Thank you!

5 / 5 Share

Oct. 10, 2024

We've used other apps that did not work as well and this app does exactly what we need for providing bulk discounts (an essential feature for our store). They are very responsive with any tweaks we need and the app is working great.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your wonderful feedback! We're glad to hear that our app meets your needs for bulk discounts and that our team has been responsive to your requests. It's great to know you're having a positive experience—your success is our priority! If you have any more tweaks or questions, don’t hesitate to reach out. Best,

5 / 5 Share

Oct. 10, 2024

Ujwal resolved my issue with my cart not displaying the item properly :) they are a very nice and responsive team

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so glad to hear that Ujwal was able to resolve your cart issue quickly. Our team is dedicated to providing responsive support, and it's great to know you had a positive interaction. If you need any further assistance, feel free to reach out anytime!

4 / 5 Share

Oct. 10, 2024

Love the Hulk Apps team - they are always fantastic at helping out when things aren't working properly. The app can be a bit temperamental sometimes (not sure if that's a shopify problem or an app problem) but the Hulk Apps team are always super quick to help out and fix it if possible. Would recommend.

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words! We’re happy to hear you love working with the Hulk Apps team. We always strive to provide quick and effective support, and it’s great to know we’re making a difference. We appreciate your recommendation and will keep doing our best to improve the app experience! Best regards,

All reviews

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