All reviews

Rating Breakdown

  • 5
    84% (542 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (56 ratings)

Reviews with Text

  • 98% (629)
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2 / 5 Share

Nov. 18, 2025

A frustrating mess from start to finish. Features work only when they feel like it, and support could only shrug and confirm the app is “acting strangely” with no remedy in sight. Their solution is to not use hulk apps with express checkout - as they are not compatible. Strongly recommend avoiding Hulk apps.

Using app

2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Jan. 24, 2025

I faced several issues in the beginning, and while support was helpful, they took a long time to resolve them. I’d recommend using the app only if you have extra time, as troubleshooting can be time-consuming if something goes wrong.

Using app

3 days

Total reviews

2

Average rating

1.5

Developer Reply

Thank you for sharing your feedback with us. We truly appreciate your patience throughout the troubleshooting process. We understand how valuable your time is, and we apologize for any delays you experienced while we worked to resolve the issues. We’re continuously working on improving both our app and support services to ensure a smoother experience for our users. Your feedback is important to us, and we’ll use it to enhance our processes moving forward. If there’s anything else we can assist with or if you have any further concerns, please don’t hesitate to reach out. We’re here to help! Best regards,

2 / 5 Share

Nov. 19, 2024

问题并没有得到很好的解决,甚至和我想要的需求都对应不上,只能说还好能一直联系得上

Store

Reibii

Using app

Almost 2 years

Total reviews

7

Average rating

4.6

Developer Reply

感谢您的反馈,我们诚挚地为提供的解决方案未能完全满足您的需求表示歉意。我们将重新审视您的问题,并致力于提供更合适的解决方案。与您保持联系的目标是确保您能获得最佳支持,我们会尽一切努力改进。再次感谢您的耐心和理解,期待您的进一步指导。

2 / 5 Share

Sept. 17, 2024

Quel enfer.... La dégressivité se desactive régulièrement. Lorsque je fais appel au support la réponse tarde à venir, puis en réparant le probleme ils en créent d'autres.....voila des mois que l'application me pose probleme. Il est grand temps de la supprimer de mon site car c'est notre image qui en patit.

Using app

Over 2 years

Total reviews

1

Average rating

2.0

Developer Reply

We're really sorry to hear you’re having such a tough time. If you're considering removing the app, we completely understand—your site’s image is important. If there’s anything we can do to help you resolve these issues or assist with the removal, please let us know. Best regards,

2 / 5 Share

Nov. 15, 2023

This app looks nice, but has a fatal flaw. It calculates volume discounts from the Price field, and disregards the Compare-at field. This means if you put an item on sale, it will calculate the volume discount from the sale price. In our case, this means the price goes below cost. When we asked why this is, they left us waiting for an answer for days, and did not reply. We had to ask again, at which time they said this is how their app is intended to work. We tested this app alongside several other apps that allow us to calculate the volume discounts from the Compare-at price, so we are going to use one of them.

Store

Glorian

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi there :-) Thank you for bringing this to our attention. We apologize for the inconvenience caused. We appreciate your feedback and will consider it for future updates. If you have any further questions or concerns, feel free to reach out. We value your business. Best,

2 / 5 Share

May 3, 2023

The UX on this app is amazing and works really well. More than half my sales come through this app. Unfortunately though, it will completely wreck your google analytics and google ads conversion data if you are using GA4. Since the orders are imported via draft orders, the conversions do not register on either platform, which makes it look like my revenue and orders are less than half of what they really are. This also throws off my Cost per conversion and ROAS numbers in Google ads. I basically no longer have any correct analytics data to base my advertising decisions on. It has been a complete mess since I moved to Shopify and began using this app. Aslo, when I installed this app I reached out to support to see if their Free Shipping Bar would work with this app to show the discounted amounts when counting up to the free shipping goal. They said that it works fine together, but it doesn't. The free shipping bar shows the full price of all the items in the cart instead of the discounted amounts which causes people to hit the goal in the Free Shipping Bar when they actually haven't because they are receiving discounted pricing. I had to delete the FSB app because it was confusing customers. It's a shame because if it were not for these issues the app would be perfect.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for sharing your experience with the Volume Discount app. It's great to hear that the UX is amazing and contributing significantly to your sales. However, it's unfortunate to hear about the issues you've experienced with Google Analytics and Google Ads conversion data, as well as the Free Shipping Bar. It's important for app developers to ensure that their products work seamlessly with other apps and features, and I hope Volume Discount can take your feedback into consideration and work to improve these issues in the future. Thank you!

2 / 5 Share

Jan. 20, 2022

I tried to use this app - we have contact support and still no response on why it is not working - don't install if you don't have time on your sides

Using app

About 23 hours

Total reviews

3

Average rating

4.0

Developer Reply

Hi there! Thank you for your feedback! Pelase accept our sincere apologies for the inconvenience this may caused you as we are usually known for our exceptional support to our customers. We would surely like to help you with seting our app up. Please contact us at [email protected]

2 / 5 Share

Jan. 12, 2021

Holy cow! How bad can be a translation? Where do I change to english instead of this crappy portuguese ?!

Using app

25 minutes

Total reviews

5

Average rating

3.4

Developer Reply

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

2 / 5 Share

Sept. 30, 2020

Fast response from team but unfortunately the app has so much conflict with my other apps making my original discount code not able to use..

Using app

5 days

Total reviews

6

Average rating

4.2

Developer Reply

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

2 / 5 Share

April 13, 2020

Either the page or the function can meet my needs, but it does not work at all! ! ! And I sent two emails to support team, but neither received any reply. I want to solve the problem and use it, but I'm disappointed

Using app

5 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. Our expert has reached out to you and we hope to hear from you soon!

2 / 5 Share

Oct. 10, 2019

I have to say I'm very disappointed in this app and it's proven useless to me. I wanted customers to be able to purchase 3 items in a collection and get a discount. I know now that it has to be 3 of the same item unless I upgrade to a perpetual monthly payment. Not good for a small business.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

2 / 5 Share

June 7, 2019

Update: The delay in the installation was due to being the app being free and having limited resources for a free app - fair enough. However, when installation occurred, they requested I remove the dynamic checkout button from product pages and they disabled the ajax cart (not on the live site) as the app doesn't work with those features. So many stores use an ajax cart - I think you should update your description to avoid wasting anyone's time. I have found a paid app with better support.

Using app

6 days

Total reviews

6

Average rating

3.2

Developer Reply

Hi there, We apologize for the delay. You requested a FREE Support Installation and sometimes there is a queue and we try our best to get FREE Support Installation requests resolved as soon as possible. However, they are free and we only have limited resources like all other apps to provide free support. We kindly request that you update your review. We'd love to get another chance as our app would be great for your business if it's not too late. Thank you.

2 / 5 Share

March 13, 2019

Does not seem to work if you buy different items. For example If you buy 1 Nike Pegassus you get 20% off, add a Adidas Superstar you now get 30% off the total order, add a Puma Clyde and you now get 40% off total order. That is what we are looking for, true progressive discounts.

Using app

About 1 hour

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, Please contact our support and we'll help you set this up correctly. Thank you, A

2 / 5 Share

Feb. 15, 2019

I have used this app to apply volume discount on sets of filter but product count vary every now and then showing non-reliable or inaccurate filtered products. Like I have tried using the same filter selecting any two conditions at every trigger of apply button Product Type: Refills Product Type: Refills - Ink Cartridges Initially, the app showed 884 matching items and then 128, 242, 264,etc. Note: None of the product is added/deleted from Shopify while executing such operation so that it results abruptly. Another note for the app developer is that they should revise its fetching codec or please fix such kind of issues that creates a non-reliable output every now and then. Neither it shows dynamic nature of fetching nor static one but an irregular output which means an exception of the code that bridges in retrieving the output within a timeframe, etc. For CUSTOMERs, If the output is fetched correctly then only we can rely on this app to ease work in just few minutes to handle bulk product. But, the factor is RELIABLE OUTPUT which is MISSING!!!! ***********************************sad-to-say************************************

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunction. We hope our paths will cross again in the future since we are at your disposal for any queries you may have.