VolumeBoost ‑ Volume Discounts

July 17, 2024

The application works correctly until you want to remove certain products from an offer. You then find that the product names are truncated in the application and you can't identify them. Technical support responds after 10 minutes, but has no solution. Result: you have to go through 374 products, one by one, to identify those you want to eliminate from the offer... Incredibly, coded with feet!

Nov. 15, 2023

This app looks nice, but has a fatal flaw. It calculates volume discounts from the Price field, and disregards the Compare-at field. This means if you put an item on sale, it will calculate the volume discount from the sale price. In our case, this means the price goes below cost. When we asked why this is, they left us waiting for an answer for days, and did not reply. We had to ask again, at which time they said this is how their app is intended to work. We tested this app alongside several other apps that allow us to calculate the volume discounts from the Compare-at price, so we are going to use one of them.

May 3, 2023

The UX on this app is amazing and works really well. More than half my sales come through this app. Unfortunately though, it will completely wreck your google analytics and google ads conversion data if you are using GA4. Since the orders are imported via draft orders, the conversions do not register on either platform, which makes it look like my revenue and orders are less than half of what they really are. This also throws off my Cost per conversion and ROAS numbers in Google ads. I basically no longer have any correct analytics data to base my advertising decisions on. It has been a complete mess since I moved to Shopify and began using this app. Aslo, when I installed this app I reached out to support to see if their Free Shipping Bar would work with this app to show the discounted amounts when counting up to the free shipping goal. They said that it works fine together, but it doesn't. The free shipping bar shows the full price of all the items in the cart instead of the discounted amounts which causes people to hit the goal in the Free Shipping Bar when they actually haven't because they are receiving discounted pricing. I had to delete the FSB app because it was confusing customers. It's a shame because if it were not for these issues the app would be perfect.

Jan. 20, 2022

I tried to use this app - we have contact support and still no response on why it is not working - don't install if you don't have time on your sides

Jan. 12, 2021

Holy cow! How bad can be a translation? Where do I change to english instead of this crappy portuguese ?!

Sept. 30, 2020

Fast response from team but unfortunately the app has so much conflict with my other apps making my original discount code not able to use..

April 13, 2020

Either the page or the function can meet my needs, but it does not work at all! ! ! And I sent two emails to support team, but neither received any reply. I want to solve the problem and use it, but I'm disappointed

Oct. 10, 2019

I have to say I'm very disappointed in this app and it's proven useless to me. I wanted customers to be able to purchase 3 items in a collection and get a discount. I know now that it has to be 3 of the same item unless I upgrade to a perpetual monthly payment. Not good for a small business.

Sept. 20, 2019

When the app works it works. The problem is that it anytime there is a update it seems to stops working, which would be fine but the support isn't the easiest to deal with. They don't check that the fix is working and so it takes days to get their app to work! ex: right now the app stopped working. The product I'm trying to set a volume discount for is synced, but the discounts aren't showing on the product page. I sent a request for help, sending them a link to the product page for the item I'm trying to get working and telling them that they already have access to my store. The next day I get a email saying all products are successfully synced. But still, none of the discounts set up are showing on any of the product pages and its evident that the tech didn't even check to see that it still wasn't working, even though I added a link to the product page in the support request.

June 7, 2019

Update: The delay in the installation was due to being the app being free and having limited resources for a free app - fair enough. However, when installation occurred, they requested I remove the dynamic checkout button from product pages and they disabled the ajax cart (not on the live site) as the app doesn't work with those features. So many stores use an ajax cart - I think you should update your description to avoid wasting anyone's time. I have found a paid app with better support.

May 1, 2019

This app doesn't support dynamic checkout which is a huge problem in my opinion. People pay the full amount without the discount if they do dynamic checkout. I think they need to fix this.

March 13, 2019

Does not seem to work if you buy different items. For example If you buy 1 Nike Pegassus you get 20% off, add a Adidas Superstar you now get 30% off the total order, add a Puma Clyde and you now get 40% off total order. That is what we are looking for, true progressive discounts.

Feb. 15, 2019

I have used this app to apply volume discount on sets of filter but product count vary every now and then showing non-reliable or inaccurate filtered products. Like I have tried using the same filter selecting any two conditions at every trigger of apply button Product Type: Refills Product Type: Refills - Ink Cartridges Initially, the app showed 884 matching items and then 128, 242, 264,etc. Note: None of the product is added/deleted from Shopify while executing such operation so that it results abruptly. Another note for the app developer is that they should revise its fetching codec or please fix such kind of issues that creates a non-reliable output every now and then. Neither it shows dynamic nature of fetching nor static one but an irregular output which means an exception of the code that bridges in retrieving the output within a timeframe, etc. For CUSTOMERs, If the output is fetched correctly then only we can rely on this app to ease work in just few minutes to handle bulk product. But, the factor is RELIABLE OUTPUT which is MISSING!!!! ***********************************sad-to-say************************************

Nov. 23, 2018

Takes an obnoxious amount of time to sync products. it's been over an hour and still syncing. Would be great but what company has over an hour to sync products?!