Your Goods Central review for VolumeBoost ‑ Volume Discounts
Sept. 20, 2019
When the app works it works. The problem is that it anytime there is a update it seems to stops working, which would be fine but the support isn't the easiest to deal with. They don't check that the fix is working and so it takes days to get their app to work! ex: right now the app stopped working. The product I'm trying to set a volume discount for is synced, but the discounts aren't showing on the product page. I sent a request for help, sending them a link to the product page for the item I'm trying to get working and telling them that they already have access to my store. The next day I get a email saying all products are successfully synced. But still, none of the discounts set up are showing on any of the product pages and its evident that the tech didn't even check to see that it still wasn't working, even though I added a link to the product page in the support request.
Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunction. I hope our paths will cross again in the future since we are at your disposal for any queries you may have.