The Cyber Night-Market review for VolumeBoost ‑ Volume Discounts

1 / 5

March 11, 2024

Very nice people seemingly doing their best. I needed the app integrated into my theme- asked to pay, but they just really could not figure it out. Different widths, their buttons had rounded corners, and mine were square, mismatched text styles. It stuck out like a sore thumb. I just didn't have time to troubleshoot it myself and they could not really see the problem, kept declaring it done, then wanted a phone call to chat about it. Half a workday lost to it already, I ended up uninstalling the app. Again- very nice people, and the functionality seems solid. Most people will probably have no issue at all. If you have the time to spend dialing in the style for a clean match to your theme it's probably a great solution. But, as nice as they are, they may have trouble if you want to hire them to integrate it into your theme. Edit- Review changed from 3 to 1 star. I did my very best to be kind and give the developer the benefit of the doubt. They contacted me about this review and blamed me for not repeating to them the clear instructions I gave about integrating the design. My theme has square button corners, their's have rounded, how many ways can I say they need to match when they keep sending it back unfinished, closing the ticket and declaring it finished? I've never had a situation like this with an app developer before, hopefully you will have better luck with them than I did.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate your feedback and apologize for the challenges you faced during the integration process. It's disheartening to hear about your experience, and we sincerely regret any inconvenience caused. We value your input and will use it to improve our services. If there's anything specific you'd like to share or discuss further, please feel free to reach out. We understand your time is valuable, and we are committed to enhancing our processes to better meet our users' expectations. Thank you for your understanding.

VolumeBoost ‑ Volume Discounts for Shopify
VolumeBoost ‑ Volume Discounts
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Shopify App Store