Plastics Plus Ltd. review for VolumeBoost ‑ Volume Discounts

3 / 5

March 7, 2019

This app was great and worked well until two weeks ago. All of a sudden it stopped working. I have been emailing the support team with little to no response. Very frustrating. It has affected our online store immensely. Update: After three weeks they were finally able to get the app working. When the app works it is excellent. When it went down, it took forever to repair. I am now concerned with the reliability if the app and the response time from the help desk. For now I am giving it another try. Hopefully that will be the end of my frustration.

Using app

7 months

Total reviews

2

Average rating

4.0

Developer Reply

We are sorry that you are frustrated. A few weeks back, our app was experiencing an influx of users and we had some backlog on tickets. If you still want to give us a shot, please reach out and we'll make sure things are working perfectly for you. Thank you.

VolumeBoost ‑ Volume Discounts for Shopify
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