Chic Picks review for VolumeBoost ‑ Volume Discounts
Nov. 28, 2019
I couldn’t get it to work. The free plan is very basic. The chart on your product page looks awful but luckily you can choose to not have it show. To me, setting up the discounts is a bit confusing and shouldn’t be. This is all a mute point tho because i never could get it to work. All the other stuff would have been ok had it worked. On the mobile app, you cannot see the installation button so I had sent two help requests without realizing it before I found it. I assumed the reason it wasn’t working was I had not installed it yet. So after installation, it still doesn’t apply discounts, even at check out. So I was glad I had put in the work request. I wanted to have this set up for Black Friday but it’s thanksgiving now and I deleted the app last night to try to search for a new one. I don’t recommend. The free version at least. You shouldn’t offer a free version tho unless you make it functional. Limited, I understand but it should be functional.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.