H&H Company review for VolumeBoost ‑ Volume Discounts
Dec. 3, 2019
Does not work. Asked for help from support. Support didn't help. Do not recommend. Support asked for permission to access my store to attempt to fix and ended up turning off my coupon I had set up in my discounts section and had advertised during Black Friday Cyber Monday. Cost me a lot of money on ad spend just to get a lot of abandoned carts because people were not getting the discount that was promised in my Facebook ads.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
