Toy Storky review for VolumeBoost ‑ Volume Discounts
July 13, 2020
WOW!! This is by far the worst app I have ever seen on Shopify. I can't even comprehend how it is possible that I can't have a paypal button on my website in order for your app to work and on top of that I can't even have a buy it now button either and it doesn't work with a page builder which is obviously much more important since I build all my product pages there. It took several days to even get this thing to work on the checkout page cause it's something they have to do manually for whatever reason and you have to open a ticket plus create an account to even get help. I'm absolutely speechless how bad everything is on this app and the developers and customer service. The only good thing was the widget in itself but that's pretty much it. This is the first review I've ever left and I have been using Shopify and multiple apps for years. I thought first it was a joke haha and the support needs a revamp, plus having to open a ticket just to get some help for install is absolutely ridiculous. No clue how they are still in business. After uninstalling they send you an email of steps you have to go through to remove all different codes, because a bunch of them are still there even after automatic uninstall. Just be aware guys, stay away! Honestly they don't even deserve half a star!! RUN FOR THE HILLS!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.