GetAirbiento.com review for VolumeBoost ‑ Volume Discounts
Oct. 29, 2020
Downloaded the app, paid $30 for expedited technical support since it didn't work on my store. They didn't resolve it within 48 hours, then ignored my request for a refund. Deleted the app.. poor customer service is unacceptable in 2020, downloaded another app that worked almost instantly.
Developer Reply
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Developer
Shopify App Store