Merik review for VolumeBoost ‑ Volume Discounts
March 25, 2022
I reached out to ask if this app would work for what I need in my shop, and was told by support that, yes it would. Got the trial, and after setting everything up and taking about an hour to troubleshoot. It didn't work. Contacted support again and was told no it wouldn't work for what I needed. Don't waste people's time. And now I'm getting numerous emails about my ticket being open, then a reminder that it would close, and now that they've been closed. Now I see in other reviews that people are finding this app's code leftover, so now I have to waste time removing all that. I get that this won't work for everything, but please tell people that if they ask and provide details. It seemed like the first support person was flippant and just said "yeah that's what we do, it works" - but didn't read my details. Edit: Please stop sending me emails - I'm done with this app- It's spam at this point. I know you reached out but it's not worth the struggle because I don't trust that it's going to work.
Hi there! Thank you for leaving us your feedback. We are truly sorry your experience with our app and support was unsatisfactory. Our manager contacted you in hopes to resolve the issue you were having.