Webkul Wallet Management
Wallet+Cashback, Innovative way for Customers to Shop More
Rating
4.8
feedback
43
chart
#2,577
All reviews
Rating Breakdown
April 19, 2022
Had a bit of trouble getting the code installed by myself. Reached out to support and they got it sorted within minutes. No time wasted, code installed and app working beautifully on the website :)
Hey ! Thank You for the amazing words. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul
April 18, 2022
I used this app to enable wallet on our store, Support team is amazing, They have made all the necessary adjustments.
Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
March 29, 2022
A superb application for Cashback, After looking for a cashback program app I think I found the perfect one. Cash Back Rewards & wallet is amazing. I can apply special offers on any collection and product or run multiple specials at the same time! This is a powerful tool and customer support is very helpful. Thank you, Priyanka for being able to make sure all of our needs were met! 10/10 customer support.
Hey !! We're extremely happy to hear about your astounding experience with the app & our support team. Please be informed that we're always there to help you :) - Team Webkul
March 11, 2022
I was having a hard time configuring this wallet for my website which is based in UAE, but their team came up with the right solution, and Priyanka for the wallets team got in touch with me on an online call and assisted me with each step, they were very patient and very supportive to help me setting up the whole thing perfectly.
We really appreciate the time you took to leave us this amazing feedback and for appreciating the team's efficiency !! Please feel free to reach out to us. We are just a ticket reply away - Team Webkul
Feb. 2, 2022
Awesome app with top service, lots of functionality and very reliable. Would highly recommend. I find the team incredible helpful
Seeing that you're having a great experience using the app is the best thing we could ask for! Thanks for choosing and recommending Webkul. - Team Webkul
Aug. 12, 2021
Amazing support team Very responsive and knowledgeable of their app There are some limitations to the use of it but the team helped me to make it works like a charm, AMAZING
Glad to hear your amazing experience with us. Always, Happy to help:) If you have any further questions, please feel free to reach out to us. We are just a ticket reply away. - Team Webkul
Feb. 18, 2021
They helped me real fast to solve my problem and they always answered ! I definitely recommend this app!
Thank you for sharing your amazing experience. It's our pleasure to server the merchants like you. For any further help, please feel free to reach out to us. We are just a ticket reply away. - Team Webkul
Nov. 21, 2020
Seems it is not secure. Everybody can use this wallet who has Apps permission. We may give apps permission to many in the staff to use some other apps but they should not able to use the wallet app right? Remaining features installation everything is well and good. If you give login to this app it will be very very useful.
Oct. 27, 2020
The perfect app for a cashback feature. The support team is incredible and the app JUST WORKS withouth any hiccup The customer management tools saves us a lot of time I would add a way of mass updating cashback rules though :)
Oct. 22, 2020
There is no option for 0 star hence giving 1 star. Fraudulent app. We made a huge mistake installing this app. It was for a month and trust me we had to call them every day for new problems. Just a wastage of time and money. Even they allow partial payments without your consent which led us to a loss of thousands of rupees. I had to engage a person just to deal with their support team for a month as they solve 1 out of many problems and few more problems get arose next day. NEVER EVER TRY THIS APP AS WELL AS THEIR OTHER APP CALLED MOBIKUL which charges as per their mind.
Hi, Thanks for the review. Here we would like to clarify on the points : - There is no payment process that is allowed without the consent of the merchant. - The team has setup multiple meetings with your team to help you, and the meetings are initiated by us, just to make sure you have all your queries resolved. Regards, Team Webkul
Sept. 4, 2020
Useless customer support, app not compatible in Indian Currency Sends notification before refund is generated etc
Hi, I think there is some confusion here, we have provided you the update that this will be fixed and this has been done few days back. But as you have removed the app, so you might not be able to check it. Would request you to add the app again and check again. In case of any issue, feel free to connect.
June 20, 2020
The application is really very good for my client portfolio and the support of the application is extremely attentive and fast. Super Recommend!
July 27, 2020
We tried contacting the customer support to offer trial period as our previous trial was used back in 2019. We were told that it will not be extended. So we purchased it directly. The support is top-notch no doubt & very quick on assisting but the application lacks a lot of features when it comes to cashback. 1. There is no option to select all the products at once for cashback offer. so, If you select 30 products in an instance, you will have to do it one by one since half of them won't display, the maximum it displays is around 30 products. And every product generates an individual cashback offer. Also, if you wish to delete the cashback offers, you'll have to delete the offers one by one i.e individually for each product you selected. 2. There is no option to select the cashback offer for a specific collection. There are only 2 methods 1. Cart Cashback (Cannot use Drawer Cart). 2. Product-based, where you need to select each product individually. How do you expect someone to select all the products one by one if we have 300 Products in total when you show only 20-30 Products at once while selecting? 3. No customization for the icon/layout that shows on the collection or product page. This application is of no use and the money seems to be wasted. Not recommending to a store having more than 30 Products. We have 200+ Products and messed up selecting individual products.
Hi, Thank you for the review. Currently you can select multiple products one by one at a time and soon we will be providing the option to add the products for cashback via CSV And very soon we will be making Category wise cashback too. In case of any more questions, write to us at [email protected]
June 1, 2020
I had few problem while using this apps , but the great things comes the support of their service really working very well just to solve out my problem . i had been contact via their webkul customer service provider its really awesome with the fast solving and fast reply with their team . here this person was the one that solve my problem Kirti Prakash Yadav . thank you for the support
May 28, 2020
I just raised a ticket and got prompt support. Thank you very much. Regards, The Hosiery Mart.com India
May 7, 2020
Worst app even not desired for single star. It keep counting last added value even thought customer used it. Also refund amount not calculated properly. And very poor customer support they have.
Jan. 2, 2020
Very helpful and fast response from the team. Useful & awesome app! I think currently the only available app that serves the cashback function well. If the app is also available for POS, it would be even better!
Dec. 19, 2019
Best support ever!! and best app that add great value to the store. Webkul are the people needed to get the job done
Dec. 10, 2019
Hi, I was installed this app on my shopify store but it seems not compatible with my websites mobile version and there also no goof themes available which can make it looks good. is there any solution for this?
Hi, Thank you for the review. The app is compatible with almost all the Shopify Themes, and in case you have any issue get in touch with the support team and they will fix it. All the contact info is available on the app store page. Also do respond to the support emails sent from our end, so that we can assist you.
Nov. 21, 2019
The support team is very Helpfull and gives you the best. and the App is Perfect to me. thanks. Keep going. Alaa
Hi, Thank you for the review. Glad that the app suits your business perfectly. Get in touch in case you need any help. Happy Selling :)